I just did the same thing and paid them and they are cleaning my system now. What happened Alfredo? did it work?

how do i stop them???  they are in my cp now is it to late??

I was instructed by my service provider to call this number for help re-programming my router. After numerous transfers I was told that my computer was infected with 845 trojan horses and it would cost me $299 to fix it.  I delcined and hung up. At no point was my router mentioned so I too think this is a scam that I intended to take up with my service provider.

855-207-5444 now belongs to vtechelp which supposely offers help to fix you problem.
If you search the internet for customer support for name brand routers, their number pops up and misled you to think that they are legit tech support.
I happen to speak to 2 of their reps regarding the router I had, not knowing they are not factory tech support at first.
To give you the executive summary, the people on the other end know absolutely nothing except telling you that your system is infected and urge you to allow them to remotely connect to you computer to 'fix' the problem for a fee. Who knows what they would do to your system if you let them in. I strongly suspect this is a scam operation.

who knows......I Wouldn't touch them with a ten foot pole.

I received a call ofering computer assistant with hacking into my comuter. Are they hackers?