855-255-0613
Susan
Susan
2014-06-03 17:00:22
Debt Collector
They claim it was BANK OF AMERICA.
DO NOT GIVE ANY INFO
carla
carla
2014-04-25 14:04:48
Unknown
It is a fradulent number. Do NOT GIVE THEM ANY IMFORMATION!
R.L.
R.L.
2014-04-10 16:22:23
Unknown
This number called me, I did not answer and called back and they said "Credit Card Department" (NFI). Reading this site I saw Bank of America mentioned so I called them and they were in fact calling me regarding fraud on my mastercard. So the bottom line for me is this number is legit but BofA needs a better way to contact customers.
The explanation
The explanation
2014-03-29 04:46:36
Unknown

I got a call from this number. The guy did not sound as professional as usual BoA calls and it was clear that this was fishy.

Here is what can EXPLAIN ALL OF THE ABOVE COMMENTS:

- Some people managed to get your credit card number and contact information.
- They use it to buy something expensive online. The bank recognizes unusual activity and blocks the transaction.
- The bad guys call you right away to say that fraudulent activity has happened (which is true!) and, during this call, try to get all your bank information details.
- The people who used the number at the back of the card to call BoA and tried to verify the information got a positive answer because there was indeed fraudulent activity on the account. But BoA had not contacted them yet.

I hope this helps understanding and will protect people in the future.
j thomas
j thomas
2014-03-04 06:46:06
Unknown
this is a valid number, called the # on back of cc. card was compromised & taken care of. second time this has happened. it is happening all over the country, so many scum ball crooks around.
BofA Promotes Phishing
BofA Promotes Phishing
2014-02-27 20:39:38
Prank Call
So BofA thinks t's OK to call it's customers, and tell them to return a call to a number, that comes back unlisted? What is to stop *anyone* from calling me, claim to be from BofA, and then ask for my FULL credit card details? This is a SECURITY BREACH, that is being propagated by BofA. What did I do? I closed my account... they need to STOP asking their customers to give out their information to random numbers!

How to easily fix this? Just call from a legit number, or ask that we call back the number on the back of the card. Asking us to call back an unlisted number, is basically telling it's customers that no matter who calls you claiming to be BofA, you should give them your FULL credit card information, it's OK... RRRRIIIIIIGGGGHHHHTTTT.

p.s. the "manager" i closed my account with was Dawn Henderson, a "security expert" for over 15 years.. she's brilliant!

I classify this as a prank call, or even phishing
Pinepie
Pinepie
2014-01-23 19:32:20
Unknown
Got a call from this number (855-255-0613) today morning. A gentleman claimed he was from BOA Credit Card Fraud department and told me that there was a suspicious transaction on my card. Just verify that transaction was not mine. Did not ask me any other question. Once I confirm he said he would close that account and give me a new one.

After that I called the customer service number on the back of my BOA Visa card. Verified all those are TRUE.

Some people said this number could not be verified. I guess they called the customer service number on the back of their BANK CARD, in stead of Credit Card. It is possible that some BOA banking customer service operators may not know this Credit Card service number.

That's my 1 cent.
tormented
tormented
2014-01-15 20:21:31
Unknown
I did receive a call from this number.  Didn't recognize it, so I let it ring.  She did leave a voicemail regarding credit card fraudulent activity.  To be safe, I called the number on the back of my card instead.  It did prove to be legit.
nn
nn
2014-01-14 15:49:57
Unknown
I just received the same call, called BOA and the call is a fraud
Mia25
Mia25
2013-12-12 23:33:21
Unknown
This number called me and left no message. I call back and they said they were BOA fraud dept they immediately asked for my card number and security code-
I didn't give the info of course because it was all so sketchy. Call BOA at the number listed on the back of my card and they said that that number is not a BOA number. These people are scam artists! And they need to be reported!
Badge714
Badge714
2013-12-12 17:29:46
Unknown
Thanks for putting the last part in. 800 notes is full of "He said", "They said", "She said", about a number being real or not. With caller ID spoofing, your caller ID can say "The White House", but it isn't. As you said, never give out personal information on a call you did not make, and a number you did not look up.
HVM
HVM
2013-12-12 17:04:16
Unknown
Totally legit number folks - they called my husband's cell and home as well.  I went online and sure enough there was a hold on the card due to fraudulent activity.  HOWEVER, we called the number on the back of the card anyway.  NEVER return a number to anyone claiming to be a credit card or bank just to be safe.  ALWAYS better to call the number on the back of the card.
Frustrated with all these calls
Frustrated with all these calls
2013-11-20 01:21:35
Unknown
This is NOT a valid number for Bank of America.   I just spoke to them to verify that, and it's not so.   Just another way someone is trying to get your credit card information.   Is there NOTHING we can do about these guys??
DN&A
DN&A
2013-08-12 17:14:19
Unknown
BOA was trying to notify me of fraudulent charges to my credit card.   I did not pick up in time   they also sent to me an email alert... the 800 number in the email wanted to know specific sensitive info.. so I hung up and called the fraud alert # listed on the back of my card..   both were legit.   I had to shut down my card.  Don't ignore calls from this number!
Atl
Atl
2013-02-28 14:51:13
Unknown
Legitimate number from BoA fraud alert. I still called through the customer service number on the back of my card just to be sure. Apparently my Microsoft software purchase was suspicious. Do not ignore.
David
David
2013-02-19 18:52:38
Unknown
Its a valid number.  I received a call from the number and based upon these messages called the number on the back of my BoA card.  They confirmed the call
Ak
Ak
2013-02-17 17:43:18
Unknown
I called Bank of America to check on the number and after "arguing" about giving out my credit card info I finally had to tell them everything about my account and they wanted more info until I finally blew my cool (this took over a minute)and told her, "All I wanted to know was the number and that this is ridiculous and stated the number to her 855-255-0613 and she finally said it is their number. Now isn't this frustrating to us!?!
Told her they need to have a better system for such instances of people trying to find out if it's their number. Also, that we may be checking on another credit card system.
ALH
ALH
2013-02-15 13:44:00
Unknown
Called BOA customer service.  The number was legit.  Someone hacked my visa card and tried to make 25 transactions in an hour.  Had to shut down my card.
ALH
ALH
2013-02-15 13:27:43
Unknown
Got a voicemail at work from this number saying that it was re: potential fraudulent charges on my visa card.
I am going to call the customer service number listed on the back of my card to verify.
OutWest
OutWest
2013-02-05 16:32:31
Unknown
Call received @ 0834 - rapid speaking female, could not make out name, claimed to be from BoA fraud division, concerning activity on a 2002 credit card.  Could not confirm the phone number on the BoA site.  Called the BoA 24-hr service number on back of a card.   Spoke with a service rep, who transfered me to the BoA Fraud Division.  The Fraud rep I spoke with confirmed suspicious activity did occur on the card, so we canceled the account immediately.   Seems the 855-255-0613 number was legit in this case.
ferrous oxide
ferrous oxide
2012-11-02 13:16:11
Unknown
received call at 11:29 AM Nov 1 2012 no message
Teresa Becker
Teresa Becker
2012-09-11 01:56:38
Unknown
Claims to be fraud department, but sounded not familiar compared to earlier calls.
Michelle
Michelle
2012-07-19 03:07:52
Unknown
You are mistaken.  This is a valid ph# for the fraud department at Bank of America.  Prehaps the rep you spoke to did not review the correct acct.  Keep in mind other people in the household we may have been trying to reach.
Tampa
Tampa
2012-03-19 19:01:04
Unknown
NOT A VALID NUMBER.  They claimed to be from Bank of America USAir Visa investigating fraudulent activity on my card. But after calling the real BOA number on the back of my card, I learned their fraud department never called me and that number does not belong to BOA.
Los Angeles
Los Angeles
2011-12-26 01:42:31
Unknown
Claimed to be American express fraud department. FYA credit card services.
marian
marian
2011-10-29 19:34:28
Unknown
Is this a valid number
1-406-720-2880 1-905-769-1184 1-356-827-9048
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