866-246-0504
Dan
Dan
2011-11-17 02:31:55
Unknown
The telephone number (866) 246-0504 "is" Hewlett Packard.
The actual telephone number that I got the call from was (281) 257-7820 and they left the other number as a call back number.  The telephone number (281) 257-7820 "is" also a Hewlet Packard
phone number.

A lady named Stephanie called and said that she had a question about my order with Hewlett Packard.  She left that message on my answering machine.   However, I had not ordered anything
from them, so I was skeptical about the call at first.

I make purchases with my Discover Card, so I went on line and checked my account.   There were actually two fradulent charges to my account.  One to HP, and the other to Tigerdirect.com.  I called
the phone number on the back of my discover card, reported the fraud, and they closed my account immediately and reissued a new card with no liability to me for the fraud.   Then, I immediately called both of the companies that the fradulent charges were to, and I notified them of what happened.  Surprisingly, "both" companies already had the purchases listed as "possible fraud" already.  They had a hold on the orders already and had not sent them out.

HP told me that they work with the credit card companies every day.  The money charged to the
credit card simply gets returned and then the investigators trace down the culprit.  They gave me
an order reference number and told me that the order had been for a laptop computer.
Sundy
Sundy
2011-06-06 21:01:17
Unknown
Received a call from an Andrea about a computer I ordered. I haven't ordered any computers  The call back number was 866-246-0504
Jan
Jan
2011-06-06 21:01:17
Unknown
I got a call stating it had to do with an HP order. I have made no orders to Hewlett Packard.  A woman claimed it was the fraud department and that my phone number was connected with an order suspected of fraud.  She wanted me to give her my credit card number which I refused to give her.  She then suggested I call my credit card company and check to see if there were any large orders to HP charged to my account.  I suspect some sort of attempt to steal my credit card number.
Angela
Angela
2011-06-06 21:01:17
Unknown
This is a fraud unit at HP. They called me to inform me someone had ordered a computer (not me) with my credit card number. They declined the order because it matched "fraud trends" they already knew. Wouldn't give me any more details than that. They did not ask for my credit card number; in fact they gave me the last 3 digits. They told me to call the credit card company and file a police report, which I've done.
Jay P
Jay P
2011-06-06 21:01:17
Unknown
This is the number to HP's fraud center. If an order is made on HP's site and doesn't go through for some sort of security reason, they will contact you. It's a legitimate number.
Ruc
Ruc
2011-06-06 21:01:17
Unknown
This is a valid number.  I got a call from them regarding an HP order that I did not place.  I called the regular HP number instead of calling this number and talked to a sales guy who looked up my order with my name and mailing address.  Someone had used my credit card and tried to buy a HP notebook.  They gave me the order number and the shipping address where the order was going to.
1-888-381-0598 1-714-896-5565 1-302-323-5500
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