Constant calling,leaving no messages. Have no idea who it is.

I got a call from this E-Tours in Florida.  They went through the same offer others have reported about the free trip to Florida and Disney and Day tona and ...as well as the time sharing presentation.  I let them go on and gave them what they wanted and then called my Mastercard Customer Service to report the call and what happened.  First I dealt with Yassmin (operator # 9214) and then when she was finished, she put me through to the shipping department and there I spoke to Stacy (operator # 8256).  They did know my personal info like birthdat and home address complete with postal code which was interesting.  Satcy told me there was $195.00 charge per traveller (offer was for 4 people) and she wanted to know my Capital One Mastercard number and security code in the back which I gave to them but I told her that my Mastercard was over it's limit so any purchases or charges would or should be declined.  She told me that the charges had been preapproved but the charges were approved on another Mastercard.  I told her that I only had the one card and only one number.  She said she would have to call me back in two weeks because she would have to check on things before contnuing on.  By the way, she had never heard of Wikileaks and that is big news these days so maybe she is opearating out of a cave or under a rock but that's up to her.  When I checked with Mastercard, Martin there in the Customer Service told me that I was correct about being over my limit but that someone from E-Tours had tried to charge $1.01 to my card.  Things are not working out with what I was told (Stacy saying things were pre approved on a different card when there was a charge on my actual card and not for the correct amount which seemed to be a amount picked at random to check if it would be declined which it was so Mastercard is doing their job.  Congratulations Mastercard.  VISA would let anything go through which is why I have a Mastercard and not a VISA card.  Either way, Mastercard was advised so if anything or anyone tries to charge something on my card, I'm covered and won't be responsible.  I don't expect a call back from these folks but who knows.  They were polite and scammers or not, they are always polite.  NOTHING IS EVER FOR FREE OR WAY CHEAP SO WATCH IT!   Hope this is helpful to those who actually check and ended up here.  I got their phone number from the Mastercard people and haven't phoned E-Tours back but I might but it will be quick because it is a long distance call.  I'll book my own trips thank you and if I can't afford it, I can't afford it even if I get a really great deal.  Have a nice day.  Oh yeah!  They told me their parent or mother company was United Services.

They have called me 4x, 2x I answered and got the guy off-topic by asking him about Miami Vice and Beavis and Butthead.
Last 2x I have not answered and I will give them their own ringtone so I know ti ingore them.

They keep prank calling me, asking me if I like chocolate (in a sexually explicit way) and telling me they got some chocolate for my a$$, and cursing at me etc...there are a few laughing in the background, but just because I asked them to stop calling me!

Called 3 days in a row.  I don't answer calls I don't know.

This caller called me the 2nd time this week. The other time was 2 days ago from 866-639-7720. During that time, they called at 10:05 and again at 10:45. Today, they have called me at 10:00 a.m. Am expecting a call from them in 10:45. I'm already on the DNC list, and am wondering how they got my phone number. It's pretty annoying. I'm not giving them any money!

I was hired a while back, and everyone who thinks this is a scam, you're right.. it is. To get them to stop calling, just tell them you don't have any credit cards. They immediately disconnect because that is the only thing they want from you.

I purchased vacation package thrue etourand travel about a year ago , i must say i had a wonderful experience, my children really enjoyed it. we had to do a 60 minute preview of their resort and we did have to pay taxes but who does'nt pay taxes? Every one does! The young lady that sold me the vacation was very honest about the whole thing went thrue all the details regarding the vacation. I would certainly do bussiness with them again! If your ever looking to purchase a vacation ask for Aby.

they are a travel agency offering discounted vacation packages to the orlando area. they've called me twice a day for the past 2 weeks and they never leave a message.

have called me 4 times in the past 2 days SUNDAY!!!! and Monday. I knew it was a scam because no reputable business calls people on a sunday afternoon! I also know I have not signed up to win any free tickets to Orlando as we just got back from a trip to Orlando and I know what things I sign up for or dont. First call I informed them that they were breaking the law by calling me as I was on the Connecticut No Call list and the guy argued with me. I told him politely no thanks and dont call again. HE called back 3 more times after that on Monday. I finally answered the phone again and stated to him in no uncertain terms I knew he was simply phishing for personal info from  me to rob me and he again tried to argue with me and insisted I signed up to win free tickets! I have now reported them.

I just got a call from this company.  They hung up when my answering machine picked up.  They call numerous times a week.

i bought the package, maybe a sucker? Has anyone actually been on this vacation? any comments appreciated .I was about to bok

Has anybody been able to get them to stop calling????  They are driving me crazy!!!!!

Hi from Sask. and I get phone calls from this no. who are they and how did they get my phone number? How do I stop them. they never talk , hang up when I answer.Is there a way to stop them?

Calling and hanging up

call several times a day on my cell phone but they never leave a message.  I will not answer any 866 numbers on my cell or at home.  I figure if it is important, they will leave a message.

This is annoying because I registered all of my phone numbers on the "do not call" but still get calls.

I got the same call from the same number, im from quebec

They have been calling me for about six times in two days. I don't know how they got my #, but they are very annoying.

They have called me 4x, 2x I answered and got the guy off-topic by asking him about Miami Vice and Beavis and B****ead.
Last 2x I have not answered and I will give them their own ringtone so I know ti ingore them.

We have been receiving calls from this number 2-3 times a day for the past 2 weeks.  They call at 9am, 3pm, and 9pm without fail.  When I answer the call disconnects.  I finally called the number and a man answered, telling me I had won free passes to Disney.  I asked him whose name was on the registration form, and he gave me some man's name (no one I know).  I informed him that he was calling a business number, and that no one by that name works in our office.  He said he would remove our number, but we have continued to get calls.  This number is on the Do Not Call registry.  I have begun reporting the calls every single time they come in at www.donotcall.gov.

I also filed a complaint with the Attorney General of Florida

http://myfloridalegal.com/contact.nsf/contact?Open&Section=Attorney_General

And the State of Florida Consumer complaints

http://www.stateofflorida.com/Portal/DesktopDefault.aspx?tabid=57

If you have problems with this company I would suggest that
you also file a complaint with both of these agencies.


Here is the BBB record for this company as well it is quite appalling
that a company like this is allowed to stay in business.  They have had 291
complaints in the past 36 months.


http://www.orlando.bbb.org/codbrep.html?ID=22 ... n=SearchStd.asp

Nature of Business
According to information supplied to the Bureau, this company offers consumers a "promo" vacation consisting of in part, 3 nights in Orlando, 3 nights in Greater Daytona, 3 nights in Key West a one-week rental car from Enterprise and 2 admissions to either Universal Studios, Sea World or Busch Gardens. Consumers must attend a timeshare presentation in each city. The cost of the vacation is $398.00 for a party of 4 persons. This does not include airfare to and from each destination, taxes and gratituties and all other normal costs associates with a vacation. Consumers have 12 months in which to use the certificate and both the husband and wife must attend all presentations in order to receive the hotel vouchers.
Customer Experience
According to the Bureau file, this company has an unsatisfactory business record, specifically, a pattern of consumer complaints relating to misrepresentation or misunderstanding of the offer, high pressure sales, as well as other areas of concern. While the company responds to most complaints and either resolves or offer an explanation of their policy, some complaints remain unanswered in the file.
Customer Complaint Data
The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB.  The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them.  The BBB generally does not pass judgement on the validity of complaints filed.
Number of complaints processed by the BBB over the last 36 months: 291
Number of complaints processed by the BBB in the last 12 months: 130
Complaints Concerned:
   Selling Practices  (92 complaints)
        65    Resolved
        1    Unresolved
        21    Company made every reasonable effort to resolve
        5    Company did not respond
   Advertising Issues  (21 complaints)
        11    Resolved
        8    Company made every reasonable effort to resolve
        2    Company did not respond
   Service Issues  (17 complaints)
        8    Resolved
        1    Unresolved
        7    Company made every reasonable effort to resolve
        1    Company did not respond
   Credit or Billing Disputes  (24 complaints)
        18    Resolved
        1    Unresolved
        4    Company made every reasonable effort to resolve
        1    Company did not respond
   Delivery Issues  (10 complaints)
        4    Resolved
        1    Unresolved
        5    Company made every reasonable effort to resolve
   Refund Practices  (108 complaints)
        91    Resolved
        2    Unresolved
        14    Company made every reasonable effort to resolve
        1    Company did not respond
   Product Quality  (2 complaints)
        1    Resolved
        1    Company made every reasonable effort to resolve
   Contract Disputes  (8 complaints)
        5    Resolved
        3    Company made every reasonable effort to resolve
   Guarantee or Warranty Issues  (4 complaints)
        3    Resolved
        1    Company made every reasonable effort to resolve
   Repair Issues  (1 complaints)
        1    Resolved
Additional File Information
Consumers should be aware that the company?s 15 day cancellation policy starts on the day they agree to accept the offer. As stated above, consumers must submit to a timeshare presentation in all the locations they visit in order to qualify for the free hotel and attraction tickets. A husband and wife must both attend the presentation. A company will only honor what?s in their written documents and not verbal promises of the salesperson.
Licensing Information
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Company Management
This company is owned and controlled by the Kosmas Group and Cape Canaveral Tour & Travel. The Bureau has known both companies from similar operations that have been the subject of consumer complaints.


Here are more phone numbers used by this company.

(407) 658-2145
(407) 658-8285
(800) 339-5120
(800) 339-5120
(800) 339-5120
(407) 515-2400
(407) 515-2400

Reported on Wednesday, February 13, 2008

The caller is from
http://www.etourandtravel.com/Email.php
got hung up on by the first rep.  Called them back and spoke with a new person.  They say I signed up on a popup with an email address that they couldn't have goten because I haven't ever used it to sign up for anything.
Strange.