I called them back without getting mad and it turned out they had the right name wrong phone number. The guy was very cool and figured out it was their mistake quickly. Promised to remove my number from their list. Sears City (same people different department totally different story......morons that want DNA to prove it is not your bill.

Are you part of the scam?

This 866-458-7618 number was left on a voicemail.

Calls from this number or messages left for returning calls to this number are VALID and NOT A SCAM.  I work for Citi with Home Depot Credit Services and this IS one of the numbers that we provide for callbacks.  If you are receiving calls from us and do not have a Citi credit card or a Home Depot credit card, it is possible that somebody else's account has an incorrect phone number on it.  Feel free to call us back and tell us that the number we're calling is incorrect.  You will not be required to provide any identifying information, other than to be asked if you are the person we were trying to contact (we'll give you a name, you can say whether it's you or not).

As always, if you're ever concerned about security when returning phone calls from any business, use the phone numbers you can confirm independently of the voicemail or caller ID.  For example, use the toll-free number listed on the back of your credit card or on your statements.  We don't call for the fun of it.  If we need to get you urgent information, you calling us will ensure that you get that information as quickly as possible.