Hi there all,
   It is most certainly a survey, and a legitimate call. We do not "push off" claims if you let us know that have other insurance. This automated service calls you to find out if you have other insurance, so that a real person can call you back and follow up to get your coordination of benefits information all set up. If you are wary, just hit buttons and hang up and a real person will call you sometime soon! You can also ask the rep who calls you to confirm bits of your information such as the last 4 of your SSN, if you need peace of mind.

If we don't have your correct information on file, it is bad for you, it is bad for us, and it is bad for your other insurance because they will have to not only pay us back for the claims we paid while they were actually supposed to be primary, but also pay us back plus interest. In fact, if we pay it, and then discover that we did so in error, we will collect the money from them immediately. If too much time has passed according to their company policies, you may end up being responsible for the entire bill! No one wants that, including us!

If you have other insuance, it is in your best interest to let us know because it could save you money!!  Remember-the primary insurance isn't ALWAYS responsible for paying the MOST, they are only responsible for reviewing the claim first. Then they pass it on to the secondary payer, and you will either end up with the same or less out of pocket. It is always good to have these things squared away!

I received the same phone call as everyone else above. I was concerned and called Oxford. They did confirm that this was their automated system.

The call I actually got was from "Unknown 781-328-9587" and the message directed me to call 1-866-468-5884 and gave me an eight-digit number as identification.  It was a survey from my insurance company checking to see if I had other insurance so they could process claims more efficiently.  Just a computer-generated voice asking a legitimate question, no personal information was requested.

got automated message from "Linda" stating that she is calling from benefit coordination department of United health care, asked to call them back. with a suplied 8-digit PIN, and if I have other coverage then be sure to have that card when I call.
Caller ID was 781-328-9587

I called back this number also and it was a recording from UHC asking just the one question.....If I had other healthcare coverage, answer yes or no.

I got a call from Linda at United Health Care today, 5/3/11.  Caller ID showed 781-328-9585.  The message was prerecorded with my name and United Health Care inserted.  Said they need to ask me a few questions.  They wanted me to call back at 866-468-5884.  They gave me an 8 digit security code to use when I call.  I didn't call seeing it sounds like a scam.

Called number back, picked up my info from caller ID.  It's legit.  My UHC

Got two calls from UHC, both asking me to return a call to 866-468-5884 with an 8-digit PIN. I called back and it was legitimately UHC. I didn't need my PIN as their system identified my by my incoming phone line. The survey was one question, A) do I have other medical insurance, not including vision or dental. Yes or no. My answer was 'no' so the survey was completed. The end.

UHC lefted a message regarding some questions about my claims.

The number they left was 1866 468 5884 and a 8 digit code which I didn't call seems to fishy.
Instead I called the number on the back of my insurance card to see if they had any outstanding claims and there were none. The lady also looked up the number to see if it was one of their number and it wasn't. She made a note of it for the future.

I never called the 1866 468 5884-- its too risky and shady.

Sounds like a scam on my voice mail, and if the poster above is right about it being a survey, they need to find a less seedy way of doing it. Better safe than sorry and completely ignored.

called from 781-328-9585 and also asked me to call back at 866 468 5884

Call from Oxford health - automated telemarketing type call.

antes he escrito tan rapido que seguro no se me ha entendido,pero con pocas palabras basta,prefiero que venga un barbaro a la cara a robarme,que loque hay hoy en dia con tanto AVANCE,para que,para nada,para que viva cuatro HP,y cuatromil putos medios ricos,y los demas seismilmillones, a poner el culoy el alma,se nota que estoy quemado

vaya puta mierda de gobiernos,funcionarios,empresarios de basura,y sobre todo de servicios rapidos de ayuda a las personas normales que curramos sin parar por una mierda,el capitalismo ha muerto,ahora lo que hay es un atajo de HP,si voy a consumo que consigo,perder tiempo,dinero y etc,este sistema ha muerto,a ver si nos movemos para que seamos mas humanos,hermanos,humildes y mejores seres vivos

Yes this is United Health Care.
It is an automated system to find out of you have any other insurance coverage before they process your current claims, that way they can push off or delay claims to see if your other (if you have any other coverage) will pay the claim first.

Re:  866-468-5884

Linda called from United Healthcare, Coordination of Benefits, gave 8 digit pin #, call 866... to update insurance records.  My caller ID did identify the caller as Oxford.  Called the 866 #.  The automatic service asked whether we had any other insurance other than Oxford/United Healthcare, yes or no.  That was it, one question.  I believe that this is a legit call.

Recorded message from a female voice (Linda) at UHC ........... asked for my medicare number .........
did not reply ............. click .......... quick hang up .......... scam !

I received call that sounds like the same thing "Mary - 8 Oct 2009" discribed. Called a valid United/Pacificare number. Their representitive did not seem to be concerned but did not think it was one of thier numbers. Caller ID showed 718-328-9586 and titled "Pacificare"

received message from said to be United Healthcare today 1/26/10.
Called back, no clear company name and no live person available, just a  question for an 8 digit security code for my privacy.
seems like a scam

&^%$%^^ the (**&&^&&* !!

Same here got a call from 866 468 5884 from uhc asking to call back before oct 20, regarding about a claim.... fishy... checked my uhc acct and all is cleared.

got call from 866-468-5884, automated message from Linda stating that she is calling from benefit coordination department of united health care, asked to call them back.
looks like complete scam.
i wonder where they get information about person's health insurance, maybe from insurance workers?

just got this from united healthcare.  the number on my ID is a boston area 781 area code.

vaya puta m***da de gobiernos,funcionarios,empresarios de basura,y sobre todo de servicios rapidos de ayuda a las personas normales que curramos sin parar por una m***da,el capitalismo ha muerto,ahora lo que hay es un atajo de HP,si voy a consumo que consigo,perder tiempo,dinero y etc,este sistema ha muerto,a ver si nos movemos para que seamos mas humanos,hermanos,humildes y mejores seres vivos