866-757-2686
annoyed with these calls
annoyed with these calls
2014-05-28 22:57:39
Unknown
Same with me.
Chayo
Chayo
2014-05-03 19:13:53
Debt Collector
They are scams I called citi bank to confirm and they told me that this number is nowhere in their directories!!!!! Do not give out info I repeat do not and they don't even leave voicemails or s*** like that okay isn't that a little odd come on ppl they are scammers with nothing better to do than f*** ppl over!!!!!

SCAM SCAM SCAM SCAM SCAM SCAM!!!!!!
Samuel
Samuel
2014-03-18 22:42:31
Unknown
It does not promote confidence in Citi when a reply from the firm is so challenged by spelling and common rhetorical usage. This assumes you are indeed responding for Citi.
Corinne
Corinne
2013-12-19 01:45:57
Unknown
Then you answer and say you've got the wrong number and they will remove it. Simple as that. How are they supposed to know they have the wrong person if you don't tell them.
Ashley
Ashley
2013-12-19 01:45:14
Debt Collector
If you don't have an account with us period then your number could have been used by someone who does at a certain point in time. I find it absolutely hilarious when people I call say that we are scamming them, because they must believe EVERYTHING they read on the internet. We get you acct number or social to pull up your acct and verify the address and DOB for security purposes on the acct holders part. If we keep calling you and you don't have a citi acct, it's probably in your best interest to answer and let us know you don't have an acct so we can take your number off the dialer. Ignorance at its finest. Why don't you call the number and asked to be transferred to fraud, mortgage, customer service, a manager etc. were all located in the same building.
sean
sean
2013-12-11 00:14:35
Unknown
but what if you don't even have a citi bank account, and I keep getting this call everyday.
Ashley
Ashley
2013-12-01 19:08:56
Debt Collector
I work for Citibank. It's not a scam. You're all dumb. We work in a calling center, not the branch. That's why they aren't branch hours. If were calling you, you overdrafted your account, you're late on your installment loans, etc. stupid people. If you handled your money better, we wouldn't be calling you.
SDBud
SDBud
2013-10-19 18:37:29
Unknown
I don't have, and have never had, a citibank account of any kind, so I really REALLY doubt this is any kind of service call from them to me.

I DO believe it is a scammer or spammer of some kind, who didn't leave me a message.
Nice Try!
Nice Try!
2013-09-16 13:50:01
Unknown
This is a Total scam.  When they called for the 15th time I answered and gave them all the wrong information.  they did not notice at all.  They even went so far as to say thank you mr jackson (not my name) all that information is correct.  Don't give anyone calling you any info. Always call back a bank or whoever if someone calls you.
Lilia
Lilia
2013-06-14 22:13:58
Unknown
I got message from them, but I was concerned and called directly to City, to my personal banker. I used to have City account and it turned out that I really owe bank 70$ - i had overdraft and no clue how I got into - I always had enough funds in the account, and this overdreaft never show up either in my online banking nor bills or whatever to pay. So now to protect my credit report I have to fight with the bank..

So if you get a call you probably get a little consious about it and contact the bank directly.

But despite - City is a huge scammer itself. It's not the first time when I face the situation with them - I close the account and than in some time I have something I had to pay...
Marilyn
Marilyn
2012-11-28 15:40:46
Debt Collector
Constanly calling my number for someone else.
chelle
chelle
2012-09-20 23:31:29
Unknown
citi cs ofc is open 24/7
MENINBLK
MENINBLK
2012-07-29 18:11:44
Unknown
These people are calling my 15 year old's cell phone.
His number is already on the DO NOT CALL LIST !
No citibank accounts
No citibank accounts
2012-07-09 23:13:43
Unknown
Obvious spam because I don't have any citibank accounts... Never have... They call about 2 or 3 times a day... Same message
Citibank user
Citibank user
2012-01-03 17:06:35
Unknown
Its a scam, I just got a message.  The message said I could even call back on Saturday and Sunday.   Not banking hours
kaitlyn
kaitlyn
2011-11-29 12:11:42
Unknown
I always get a call from this number all day. They call asking for someone I dont even know. I tell them they have the wrong number and they say ok, but they still call
john
john
2011-10-22 18:33:35
Unknown
the guy who left the previous message works for them..dont listen...its a scam@!!!!
BigHair
BigHair
2011-09-15 15:15:55
Debt Collector
I hope it makes people feel better to know that this is a service that citi provides when you are late on paying your bill.  I've been receiving these auto-generated calls every time I'm late and when you wait on the line long enough a live person picks up and confirms pieces of your information to make sure they have the right person. And then you can pay your bill right over the phone and avoid any fees or late charges.   I do remember the first time I got this call and I was suspicious too so I asked them a couple of questions to make sure they were legit.  I asked them what account number they show and I asked them how much I paid last time, stuff like that.  Anywho, that's the scoop folks.
amy
amy
2011-06-06 21:03:03
Unknown
call pretending to be Citibank, phishing for credit card info
cesar
cesar
2011-06-06 21:03:03
Unknown
i received today the same type of call in the caribbean, from paula . She said was calling from alburquerque , citibank office. thanks for posting, i was ready to claim the bank. the number is from MD.
tim
tim
2011-06-06 21:03:03
Unknown
This is a scam, dont answer.....
Concerned
Concerned
2011-06-06 21:03:03
Unknown
I keep getting calls from a "Paula" who lies and says that she missed our X:XX a.m./p.m. call that I had scheduled. She keeps calling despite me never calling her back. I never had "Citi Private Banking" so it's not a collection call, etc. She also says on my business line that she will try me at my residential line but then never calls my residence telephone number.

SCAM. SCAM. SCAM. It's called social engineering or phishing. She wants me to give out my SSN so that credit can be gotten in my name. She already has my phone number and name. Easy to get my address. Just needs my SSN or DOB to make the identifiers connect and get credit.

Paula is trying to scam you!
Teri
Teri
2011-06-06 21:03:03
Unknown
Left message on my cell phone number saying "Please call Citibank at 866-757-2686."  I was suspicious because the caller sounded unprofessional and Citibank does not have my cell phone number on record.  I did not call back.
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