***And if I wasn't clear, CANCEL YOUR CARD!!!!!!!!!!!  Don't wait for it to "get figured out".  Cancel your card and get a new one.  Besides with scams like this, your information has probably already been sold to other people.  Make sure they can't hit you again with the information they have.  If the card is cancelled, they can't charge anything more.  If a charge has been made and is in dispute, you may not get the money credited back per the sellers terms and conditions.  So prevent anymore from happening and CANCEL!!!

I  also fell for their sales pitch and ordered the dazzle tray kit. When I checked my bank balance. I found an unauthorized amount of AUD$54.67 deducted on the same date from accesscleans8668477649. I have now cancelled my credit card so they could not help themselves to any more of my funds as they are not to be trusted. I then called The Australian toll free number  1-800-153-318 on Sunday and some guy answered. He tried to tell me that in the terms and agreement of section 5 that I had agreed to it. I pointed out that this was not the case  as I had not authorized anything with the other company and he kept shouting that I had agreed to the terms and agreements in section 5 and that everything was perfectly legal. He then hung up on me. When I called back I only got the answering machine.  Where to next? Choice magazine,  consumer affairs or is it possible to track down this number?

Yes, another number is 1-866-843-7617. There's little you can do though, unless you file for illegal marketing or something.

They are charging my credit card.  No explanation.  I have no idea what for.

I have received transaction on my credit card on the 30/10/2009 from accessclean 86684774649 for $87.62 USD = &103.01 Aust which included incl overseas TXN Fee $3.98.I have no idea what this is for except I had free trial of Acaiburn capsules what can I do about it.
Kind regards Edwin Humber email address ehumber@westnet.com.ua

I have also been caught by this scam and been charged varing amount from my account over a very short length of time.  My card details have also been used for other internet purchases that I have not made over this period. My bank have cancelled all card details to this account and re-issued new ones and i'm now in the money recovery process via my bank - Barclays UK who have been very helpful.

checked credit card statement and found that some company that i have never heard of,have taken over £60 pounds from my account!i have never heard of accesscleans? let alone used them!

I have been charged 87.62 twice from accessleans CYP and another 24.82 for things I have never received and heard. will I ever get my money back I rang my bank Wespac and they told me to give this other number a call during the day and I'm too scare that these scam will take some more out tomorrow before I even put the stop into this

Never order a Free Trial - Its never free after all.  Always read the terms and conditions of anything you pay for with you credit card.  Basically I authorised them to automatically enrol me onto their VIP monthly billing programme just by signing up for the free trial.
See The terms below and be warned.

Start your RISK FREE TRIAL today and you'll receive a full one-month supply of ThermothinPlus™, only paying $4.95* for shipping and handling. This gives you the opportunity to try ThermothinPlus™ for 14 days*. If you enjoy ThermothinPlus™, simply do nothing and you will then be billed for the first month, at the retail price of only $59.95 at the end of your 14 day trial period*.

You will also be automatically enrolled into our convenient VIP Club Auto Ship Program to ensure that you will never run out of ThermothinPlus™ in the future. As part of the VIP Club Auto Ship Program, your credit card will be billed one month from this order date - for a 90 day supply, you will then receive a fresh 3-month supply of ThermothinPlus™ for only $101.92 (a $77 savings) plus Shipping and Handling. We will then continue to bill your card every 90 days to ensure your supply will never run out.

If you should decide ThermothinPlus™ is not for you, simply cancel your order by Email, Fax or by calling 866-245-3991 (USA/Canada) or 1-310-359-1213 (International) and return the unused portion within 14 days of the placement of your trial order and you will only be billed for shipping and handling. After the 14-day trial the charges are non-refundable.

*$4.95 shipping fee is for USPS First Class Mail only. Other shipping options may be available on checkout.

*International customers outside of the United States are given a 28 day trial period due to longer shipping time. This includes customers in Canada, United Kingdom, Ireland, Australia, New Zealand, Singapore, Virgin Islands (U.S.), Puerto Rico and all other regions where the trial offer applies.

Just got off the phone with them for the 20th time, they've been telling since November that they've issued me a credit for a product I had ordered but proved that I'd returned it, they acknowledge that part and assured me everytime I called that the refund was on it's way, so finally today I called my Bank which tells me that because it's been more than 30 days they can't help with a claim against them, I can only assume that these scammers know this policy and therefore keep you hopefull that you will get the refund and then it's too late. They even asked me to fax my Visa statement to prove that I didn't get the refund, anyway I told the girl at the other end of the phone that they (she) was a big scammer and hung up on her. Thinking back I should have asked her how she sleeps at night..... I might keep calling just to piss them off.

I CANT GET ANYONE TO ANSWER AND AM STUCK WITH THIS CHARGE,  WHERE YOU ABLE TO GET CREDIT FROM YOUR CREDIT CARD COMPANY AFTER ALL, IT SEEMS WE WHERE TAKING BY THIS FRAUD COMPANY.

SAME! i just reported to the bank by disputing it with the bank. I have already closed my acount, and NO LONGER will buy things over the internet!!

I got a free sample of diet pills and then all of a sudden i had a withdrawal for 87.620 USD

This is what i have been left with after they withdrew the money.

15/11/2009      INTEREST CHARGE       $0.04             -$58.97
14/11/2009     PAYMENT HONOUR FEE     $40.00           -$58.93
14/11/2009     FOREIGN CURRENCY CONVERSION FEE     $2.37           -$18.93
14/11/2009     VISA PURCHASE accesscleans
8668477649 11/11 CY
87.620 USD

I did not place an order from this company and i will be making sure i get my money refunded.

I was done too & I don't even know what or where it came from.  I had never heard of them before my credit card statement came to me.

same scammers got me. hit credit card account 3 times for $79.95,$87.62, and $87.62 in 10 days. telephone #'S are go healthy:866-535-0816. improvehealth: 866-807-7356. and accesscleans: 866-847-7649. one hell of a scam. will give you bogus confirmation#'s bogus cancellation#'s to shut you up. nothing is free now a days. free s**t seems to cost way more than expensive s**t. thats what these people put in a bottle and thats what about what their worth. s**t!!!

on checking my credit card statement 109.76 had been credited to this company which i had not made, i am so angry about this as i have not purchased anything from them. how many other people have they done this to?w

Saw this on TV, I used to be a telemarketer so I should know better, but the news said it was safe, so I went for it.  So after receiving the charge for $48.92 I called my bank, had to wait till the charge was done pending before I could proceed.  I tried the trial period for cleanwhites.com and premiumwhitepro.com. After online couopns, cleanwhites was 99c and premiumwhitepro was $1.95.  On my bank statement, cleanwhites.com charged under the name healthclns and premiumwhitepro under ultifreshwell.  Also, the charge of $48.92 is a third company named accesscleans, which premiumwhitepro says is their charge.  On premiums site the option is given to extend your trial period.  I am positive that I chose NOT to extend it. However, the customer service rep I spoke with says that I did choose to extend, and thus agreed to the $48.95 charge in their terms and conditions.  I never received an email confirmation of this $48.92 charge, I did for the 99c and $1.95 charges. Both companies show addresses in the United States but I received international charge fees because the headquarters of these companies are acpparently in other countries.  cleanwhites.com states that you must mail back the package used or unused within 14 days of cancelling in order to receive no more charges, but in order to send it back, you need to purchase a ups shipping label from them for $6.99 using the credit card they have on file, and they will email you the label so it can be printed and put on a box.  They also says its cheaper than just going to UPS (right...)  If you simply mail back the package to the address on their site, it may not get to the right department.
premiumpro didn't mention anything about cancelling for the $48.95 charge since it apparently extends the trial period.  However, their terms and conditions states that even if you decide to cancel in the 14 day trial, you will still be charged $87 and some change.
I have currently cancelled my card.  My account went overdraft because of this and I have 3 overdraft fees, plus the international fees.  Luckily my bank says that the overdraft charges should be reversed within 48 hours and the $48.92 credited back to my account, but the international fees will remain.  Also, they said that since my card is closed, I should feel safe cancelling with premiumwhitepro without receiving the 87 dollar charge and that if I mail back the package to cleanwhite and record the tracking number, then there can be no dispute of whether or not the company received it; not my fault if this companies office workers can't deliver mail to the right department.  So all in all, stay away from something if it sounds to good to be true, even if the news says its safe.  They obviously just took someones word and didn't try it themselves.  Cancel your card and pay close close attention to terms and conditions before you buy.  Don't just skim.  Its that one sentence you miss that makes all the difference.

they took almost $50.00 out of my account tried to call them to let them know i didnt order from them but no one answers the phone there just want my miney back i will report them to the ftc and go from there ASSECCREAM

Taking money from my visa acc.

I just got this e-mail on how to return this crap!! Hope this helps.I also called my bank and reported it as a scam.

Return Instructions

As per your request for Return Instructions. Please follow the Instructions below exactly as outlined when returning your product to ensure proper handling of refund. Make sure to select the return address for the applicable Country you live in..
 
1.  Always make sure the product you are returning is within the 30 day Money Back Guarantee time.
 
2.  Clearly mark your Original Order ID number on the outside of the package being returned.
 
3.  Ask to insure the package against loss.
 
4.  Always ask for a Return Tracking number. Keep this in safe spot for future reference if needed.
 
5.  Address the package to the appropriate address. This is based on where you live.
 

Return Address for United States of America:

Dazzle Tray Kit USA
22100 E. 26th Ave. #100
Aurora, Co. 80019


Return Address for Canada

Dazzle Tray Kit CANADA
1725 McPherson Court
Pickering, Ontario Canada L1W3H9


Return Address for AUSTRALIA

Dazzle Tray Kit AUSTRALIA
PO Box 4440
Milperra, BC NSW 1891


Return Address for NEW ZEALAND

Dazzle Tray Kit NEW ZEALAND
PO Box 210014
Laurence Stevens Drive, Manukau 2154


Return Address for UK

Dazzle Tray Kit UNITED KINGDOM
BTB Mailflight Ltd.,
Unit 2B Viking Ind Est.,
Hudson Road, Bedford MK41 OQB


The refund will be processed within 10 business days of receiving and processing the product back into our Warehouse.

i also have bin stung, and only have just noticed in my accounts, and am fearing more charges wot can i do????!!!!!!!!!

I also got scamed. I had 3 companies take money from my credit card.
Improved Health, Vibrant Beauty and Accesscleans.
This happend after I orderd a free trial for ACAIBurn.
So please people be aware.
I don't know if I will see my money again.
I am from Australia. So I can't even cancel my "Membership"
The Phone number does not apply here.I don't have an Address either.
I can't understand that companies like that don't get closed down.

I am going to find this company location and blow the office up along with all the employees and then we will see what they think if f***ing people over gets you in return.

Complete and utter scam, all these people will be f***in dead!!

On Oct 8th I ordered the Risk Free 30 day trial period for AcaiSlim & Advance Cleanse from a Wedding Weightloss ad on Facebook. Both companies called me back to confirm and attempted to sell other products to which I firmly REFUSED all additional products. I thought I'd be safe in doing so.
I have Fraud Alert on my CC and On Oct 22nd they sent me a text asking: did you attempt $79.95 from a chemist on 10/22? If Yes reply 1, if Not Reply 2. Well I replied 2 and Chase called me back immediately! They blocked the charge and that's when I started looking everywhere for a # call to cancel both products. What a chore but when I called I got the automated system with prompts 1,2,#3 but regardless which I chose, they were closed.
Finally on Oct 27th I was able to speak to a rep to cancel both products. In doing so I learned that there was another product on my shipping queue for Extreme Relief which I did not authorize. I explained to the rep that I never authorized that product and will NOT accept or pay for it so please cancel it NOW.
I was given cancellation confirmation #'s for all the products on 10/27 but to no avail, I am balancing my checkbook when I see the charge for $87.62 for AccessCleans and a phone number missing the last digit.. so I type in accesscleans in my seach window and found this post! I haven't ever heard of this stuff so Yeah - I'm gonna go to my bank and check it out tomorrow.
I'm also contacting Facebook to inform them of the fraud taking place via the ads displayed on their website. youbetcha!! Wish Me Luck!!

wow look at this section of their terms and conditions, i found at the bottom of their web page that you wouldnt see while placing the order, like i did, from what i got from this they are trying to cover every part to where you cant get your money back, bunch of crooks that they are.

5. Membership Fees. Upon registering, providing the requisite Registration Data and ordering the Acai Force™ Products, the credit or debit card that you provided during registration or updated at a later date ("Active Credit Card") will be charged a non-refundable shipping and handling fee of Two Dollars and Ninety-Five Cents ($2.95) ("Shipping and Handling Fee") for your initial fourteen (14) day trial membership ("Trial Membership"), you will receive a one (1) month supply of Acai Force™ Products and you will be automatically enrolled in our Member program. For all orders to shipping addresses located outside of the United States, there will be an additional shipping and handling fee of Nine Dollars and Ninety-Five Cents ($9.95) for shipping ("Foreign Shipping and Handling Fee"). Please note that where the initial delivery of the Acai Force™ Products is returned due to an invalid or incorrect mailing address provided by you during registration, any re-shipment of the Acai Force™ Products will incur an additional non-refundable Shipping and Handling Fee. We will use commercially reasonable efforts to ship your initial installment of Acai Force™ Products within seven (7) days to the shipping address that you provided during registration. Orders to shipping addresses located in: (a) the United States will be shipped via UPS Mail Innovations; (b) Canada will be shipped via Canada Post; (c) the United Kingdom will be shipped via Royal Mail and La Poste; and (d) Australia will be shipped via Australian post.

Once the fourteen (14) day Trial period is over, your Active Credit Card will be charged the monthly Membership fee of Eighty-Seven Dollars and Sixty-Two Cents ($87.62) ("Monthly Fee"). Your next (1) month supply of Acai Force™ Products will be shipped twenty eight (28) days from the date that your initial one (1) month supply was shipped in connection with your Trial Membership. Thereafter, for as long as your Membership remains active, your Active Credit Card will be charged the Monthly Fee on a monthly basis, plus the Shipping and Handling Fee, for your ongoing Membership. You hereby authorize Acai Force™ (or its partners, affiliates and/or agents) to charge your Active Credit Card all such fees associated with Membership on a monthly basis. You acknowledge and agree that Acai Force™ will not obtain additional authorization from you for each installment of Monthly Fees charged to your Active Credit Card. In addition, you do not hold Acai Force™ responsible for any overdraft charges or fees which you might incur during the ongoing Membership.

All fees are payable in United States currency. For so long as your Membership is active, you will be billed, and you will be required to pay, all applicable charges. Failure to use the Acai Force™ Products does not constitute a basis for refusing to pay any of the associated charges. Subject to the conditions set forth herein, you agree to be bound by the Billing Provisions of Acai Force™ in effect at any given time. Upon reasonable prior written notice to you (with e-mail sufficing), Acai Force™ reserves the right to change its Billing Provisions whenever necessary, in its sole discretion. Continued use of the Site and/or receipt of the Acai Force™ Products after receipt of such notice shall constitute consent to any and all such changes; provided, however, that any amendment or modification to the Billing Provisions shall not apply to any charges incurred prior to the applicable amendment or modification.

Acai Force’s™ authorization to provide and bill for the Acai Force™ Products is obtained by way of your electronic signature or, where applicable, via physical signature and/or voice affirmation. Once an electronic signature is submitted, this electronic order constitutes an electronic letter of agency. Acai Force’s™ reliance upon your electronic signature was specifically sanctioned and written into law when the Uniform Electronic Transactions Act and the Electronic Signatures in Global and National Transactions Act were enacted in 1999 and 2000, respectively. Both laws specifically preempt all state laws that recognize only paper and handwritten signatures. Where you fail to make any scheduled payment for accrued fees, such overdue amounts will be subject to interest charges in the amount of one and one half percent (1.5%) per month, compounded monthly. Your Member account may be deactivated, and access to the Site denied, for non-payment.

6. Thirty (30) Day Guarantee: Where Acai Force™ offers its "30 Day Guarantee" promotion ("Promotion"), and where you have chosen to register for such Promotion, upon submitting your initial Application, your Active Credit Card will be charged only the non-refundable Shipping and Handling Fee, or Foreign Shipping and Handling Fee, as applicable, for your Trial Membership and you will receive a one (1) month supply of Acai Force™. If you do not cancel your Membership as set forth in Section 7 hereinbelow, and return the one (1) month supply ("Qualifying Return Products") at your expense as set forth below, your Active Credit Card will be charged the Monthly Fee of Eighty-Seven Dollars and Sixty-Two Cents ($87.62). In order to qualify for a refund under the Promotion, we must receive the Qualifying Return Products within thirty (30) days of the date that Qualifying Return Products were shipped to you. Where we receive the Qualifying Return Products within that thirty (30) day period, you will be refunded any and all Monthly Fees that you have paid toward such Qualifying Return Products ("30 Day Guarantee"). All unused portions of the Qualifying Return Products returned to us as part of the 30 Day Guarantee shall be shipped at your cost. Any and all Shipping and Handling costs shall remain non-refundable. All refunds associated with the 30 Day Guarantee shall be credited to your Active Credit Card. All Qualified Return Products must be shipped to:

Farend Services Ltd.
22100 east, 26th Ave
Aurora, CO
80019
United States


7. Cancellation of Membership. You may cancel your Membership at any time if you are not completely satisfied. To cancel your Membership you must contact Acai Force™ customer service by contacting Acai Force™ via telephone at (888) 591-2190, Monday through Friday, 5:00 AM – 8:00 PM, MST. Saturday 8:00 AM – 5:00 PM, MST. Please have your e-mail address and other Registration Data available for efficient processing of your cancellation order.

If you decide to cancel your Membership prior to the expiration of the fourteen (14) day Trial Membership period, your Active Credit Card will still be charged the fee of Eighty-Seven Dollars and Sixty-Two Cents ($87.62) at the end of the Trial Membership period. The following conditions apply to any cancellation: (a) you shall not receive any pro-rata refund of your Monthly Fees for partial months; (b) you shall not receive any refund for the Shipping and Handling Fee or Foreign Shipping and Handling Fee, as applicable; and (c) you shall not receive any refund for amounts previously paid up to the date of cancellation or termination and you remain liable for any and all unpaid charges billed by Acai Force™. You understand and agree that cancellation of your Membership is your sole right and remedy with respect to any dispute with Acai Force™. Upon any termination and/or cancellation of your Membership, your license grant, as set forth in Section 8 hereinbelow shall immediately terminate.

I am in Australia what number do I call the low lives on ??? I went to my bank and had to cancel my card to stop them and put in a dispute to get the money back I am going to contact the today tonight and current affair programs media watch anyone who will listen to stop these should be sterilised at birth idiots:- Im absolutly annoyed at myself for not realising they are scammers I wouldn't take the pills anyway for fear of them doing damage:- I am looking for solutions to stop them or at least make everyone aware of I am so angry I can't think!

lol i had to call the number 1-866-543-6497 to cancel the subscription or they were gonna be charging me $87 a month. when i finally get through the guy on the phone says he can handle only one account per call so he cancels the acai pills subscription, then i have to call again to cancel the ultra cleanse, the girl i talk to says they gonna email me shipping instructions, and that i have to ship the stuff back before they can refund my account, funny thing the stuff hadn't shipped out when i got their live chat last night, but they had already charged my bank 48.92 twice and that person tried to argue with me saying they only charged me once. then i tell i am looking at my bank account online right now and that one charge was at 6:21pm and the second was at 6:52pm. so he says ok we will be refunding the 48.92 in the next 24 hour for one of the charges that it was caused by a "technical error".
I went to my bank today too and had my debit card cancelled and a new one issued, they will not be getting any money out of me any more.

I have had exactly the same problems. I've just cancelled it via their online chat facility. They wouldn't do a refund unless I called them. So I called them, and once I got through (took ages)this is where I found out the below information.

They scam you because your 'Free Trial' is for 14 days only. They actually send you 1 months supply (all in one bottle)so when you open it, you have no way of sending back the extra pills as your package has been opened. Cunning to say the least.

As payment has cleared, CC company cannot get money back. Any further payments will now be monitored and blocked by mastercard. They are aware of this company's scams and this company even changes its name on a monthly basis to get around the monitoring aspect of the CC company. So I am outraged to say the least that i got scammed in the first place. As the wife opened this tablets I cannot send them back.

wow im dealing with bu***hit as we speak. thank god i searched their phone # on google. f*** these lowlifes

yeah i too delt with these guys, called my bank but the charges cleared yesterday..

they called me a couple days later asking if i wanted to subscribe to some other junk for 4x.xx a month (twice for two diff products) and i had to tell them repeatedly that i did not want it!! however when i called today i am with in the 30 return window so i can send the free trial back and get a refund, i recorded who i talked to date and time so if anything goes south i can get the convo pulled up and take them to court...this is a bunch of bull though!!! im just glad i never opend the bottles so they have no reason to give me anything less than a full refund!!!