Was expecting a UPS package.  This number called to confirm that I wanted the brokerage charges charged back to the shipper ("do nothing to have the charges charged back to the shipper")

Completely legit for me.

Caller said they have UPS pkgs. for pick up and to call with ref.# for verification. I did not order anything from American Image and the caller was not a live person.

Hey, I had the same exact thing happened to me. It was the same 1-866-877-8771 number and they said they had a package for me, but I didn't order anything. I did not find anything with the tracking number they gave me. Called UPS and they heard of it. Just an e-mail virus going around. BEWARE!