866-931-6684
 | Office 2011-06-06 21:03:45 Unknown |
Marisol from "Verizon" called and told me that the "decision maker" had to call her back because it was imperative to renew. Very rude. I called back to have our business name removed, but I still get one call per day from Verizon providers. I wish I knew how to stop them calling! They started calling in January to renew our contract that expires in July.
| A 2011-06-06 21:03:45 Unknown |
Just like so many others ... very rude, claimed to be from "Verizon" to renew our business lines for another 3 years. We don't even have a "renewable" plan. Ugh. (They gave us the 866-931-6684 number to call them back!)
| Emily 2011-06-06 21:03:45 Unknown |
"Graham" from "Verizon" called me repeatedly telling me my organizations contract would expire in January, when it doesn't even expire for 2 more years. I called Verizon and they had no record of a Graham calling me...therefore, these people are scammers.
| Mike from Los Angeles 2011-06-06 21:03:45 Unknown |
A Monique called my office, claiming to be from Verizon and trying to renew our contract, we all hate scammers.
| kelly 2011-06-06 21:03:45 Unknown |
This company I believe is a third party company. Ask them the name of the company that they are employed by and then you can go to Verizon's website to confirm that this company is authorized by them. There is a list of all their resellers on there. In the future it would be in your interest to know exactly what you have on your acct./ products,term agreements, expiration dates ect. If it is within 6 months you can renew then.
| Onvisource Employee 2010-07-03 10:00:37 Unknown |
Onvisource is a legit company working on behalf of Verizon. It is not a scam. Verizon partners with many outsource companies to do their outbound calling to their business customers. It is all verifiable by looking on https://www22.verizon.com/indirectsales/findvzpartner.aspx. From there you will find Find a Verizon Solutions Partner. From there you will find VGS
Web Site: http://www.vgei.com.
Venture Group Enterprises is the company who has the "master contract" with Verizon. VGE subcontracts about 20 other companies who do the same exact thing as Onvisource. Believe it or not, Onvisource has a very strict policy in effect. There are no lies aloud. When we are on the phone with customers, we are to say "I am calling on behalf of Verizon." I do assure you that the few agents who have said they were Verizon in the past, were discharged. Also, Onvisource employees do not work strictly off of commission. We actually get a very good base pay. The commission that so very little, it is not even important to the employees. Another thing, every single call is recorded. There is no way for an agent to turn off the recorder. So, to sum it up, we do work on behalf of Verizon to renew your existing service agreement that is expired or is up for renewal within the next 6 months. We are not allowed to renew an account that is more than 6 months out. Also if your account is renewed by Onvisource, it does not take effect until your current term expires. Also, you can verify that you have the custopak, centrex or centranet service by looking on your Verizon Business Telephone bills. It is clearly stated under the monthly recurring and nonrecurring charges section of your bill. It will also show your term length and initiation date. Another thing, is that if you call Verizon directly, most of the customer services do not know anything about outsourcers, and you would surely need to speak to a supervisor to ask more direct questions regarding this. Also, think about it, a customer service rep earns commission, of course they want you to renew your services with them directly!!! It is true that if you are in a term agreement with Verizon, that if you do not renew the term, your line rates will be increased to the current month to month rates, which can be significantly higher than what you currently pay. We may even offer you the multi line bundle which is a flat rate for you combined local telephone services, long distance and dsl or fios services. It may or may not save you money. We can not tell you that it will be saving you money if it won't. Think about it, if we were going to scam you, why would we say in the confirmation that we are renewing your Verizon services and even give you the early termination fees and all the correct information. Also, if you doubt it, ask the agent to pull up your bill. Obviously, if we can pull up all of your bills and service information we are Authorized Verizon Solution Providers. For anyone who has had a bad experience with a Onvisource should call in and speak to a supervisor, because we do take our contract with VGE/ Verizon very serious and shady agents are disciplined up to including discharged immediately. Before you slander our company, you should do the research.
Web Site: http://www.vgei.com.
Venture Group Enterprises is the company who has the "master contract" with Verizon. VGE subcontracts about 20 other companies who do the same exact thing as Onvisource. Believe it or not, Onvisource has a very strict policy in effect. There are no lies aloud. When we are on the phone with customers, we are to say "I am calling on behalf of Verizon." I do assure you that the few agents who have said they were Verizon in the past, were discharged. Also, Onvisource employees do not work strictly off of commission. We actually get a very good base pay. The commission that so very little, it is not even important to the employees. Another thing, every single call is recorded. There is no way for an agent to turn off the recorder. So, to sum it up, we do work on behalf of Verizon to renew your existing service agreement that is expired or is up for renewal within the next 6 months. We are not allowed to renew an account that is more than 6 months out. Also if your account is renewed by Onvisource, it does not take effect until your current term expires. Also, you can verify that you have the custopak, centrex or centranet service by looking on your Verizon Business Telephone bills. It is clearly stated under the monthly recurring and nonrecurring charges section of your bill. It will also show your term length and initiation date. Another thing, is that if you call Verizon directly, most of the customer services do not know anything about outsourcers, and you would surely need to speak to a supervisor to ask more direct questions regarding this. Also, think about it, a customer service rep earns commission, of course they want you to renew your services with them directly!!! It is true that if you are in a term agreement with Verizon, that if you do not renew the term, your line rates will be increased to the current month to month rates, which can be significantly higher than what you currently pay. We may even offer you the multi line bundle which is a flat rate for you combined local telephone services, long distance and dsl or fios services. It may or may not save you money. We can not tell you that it will be saving you money if it won't. Think about it, if we were going to scam you, why would we say in the confirmation that we are renewing your Verizon services and even give you the early termination fees and all the correct information. Also, if you doubt it, ask the agent to pull up your bill. Obviously, if we can pull up all of your bills and service information we are Authorized Verizon Solution Providers. For anyone who has had a bad experience with a Onvisource should call in and speak to a supervisor, because we do take our contract with VGE/ Verizon very serious and shady agents are disciplined up to including discharged immediately. Before you slander our company, you should do the research.
© WHOSCALL.IN 2011-2024 - Privacy