877-286-3912
J
J
2011-06-06 21:04:13
Unknown
This company is called Van Rue - they are a collection agency.  I receive calls constantly for someone with the same name but a different Social Security #.  They aqre threatening and even swear at me.  I have filed a complaint with the attorney general and hope others will do the same.
rooster
rooster
2011-06-06 21:04:13
Unknown
I also get calls from this number on my cell phone, I never answer and they don't leave a message.  I did call it back one time anonomous just to see who it was.  I thought they had said VAMU, but Van Rue sounds likely.
bukweet
bukweet
2011-06-06 21:04:13
Unknown
Bottom-feeders.....I do believe that this is a collection agency without direction.
Maria
Maria
2011-06-06 21:04:13
Unknown
The calls from them are obnoxious.  They will not accept that they are erroneously harrassing the wrong person.  The callers are horribly rude.  Obviously, this company hires people with no conscience.
alex, IA
alex, IA
2011-06-06 21:04:13
Unknown
people who called from this co. are extremly rude, annoying and vulgar!!!!!! I wonder, if anyone suing them, I'll join!
E.P.
E.P.
2011-06-06 21:04:13
Unknown
I have been getting calls from this number repeatedly and I'm sick of it. I answer and there's no one there.
ashley, tx
ashley, tx
2011-06-06 21:04:13
Unknown
stupid people have been calling me since april for my deployed husband. they called me 3 days after i got my home phone set up in my name calling for him. they call me all the time. i have asked several times for them not to call me or i will press herrasment charges. whats even funnier is that they have this number but a wrong address what a bunch of stupid people
den
den
2011-06-06 21:04:13
Unknown
this number keeps calling us at all times of day and night and hanging up.  Many times the calls are multiple back-to-backs!  

It is SO damn annoying and ridiculously frustrating!!!
Sue
Sue
2009-04-25 05:48:33
Unknown
Hey, Tom, have you EVER received a call that's a wrong number?  Hmmm?  Well, slimeball, (if we are going to be reduced to childish name calling) I am being harassed by Van Ru for someone else's account.  Yup, my name is not now nor has it ever been Debra, but these...people won't accept that and call me day and night.  So, Tom, perhaps if you put a little INTELLEGENT thought into a situation before you judge, you might not look so incredibly ridiculous.
sam
sam
2009-04-17 19:28:22
Unknown
this meaasage is for Tom who is on here but calling people dirt bags. It just makes him feel better about himself.
sam
sam
2009-04-17 19:26:19
Unknown
you must be on here because they are calling your number?
JJ
JJ
2009-04-17 05:32:32
Unknown
They call daily more than once and never leave a message.  And we don't even know who they are calling for.
pissedoff
pissedoff
2009-04-11 19:44:21
Unknown
where do you get off calling people dirtbags??? have you ever been harrassed by a collection agency that has absolutely no tact in the collection process?  Yes I said tact, in other words you don't treaten people, you don't tell them to skip other bills, etc. etc.  I think most of us would love to pay off these bills but hellooooooooo hard times do happen TOM!  I'm so sick of people like you criticizing those who have fallen on hard times.
Pat
Pat
2009-04-11 18:51:04
Unknown
Now what kind of a response is that?  You do not know a person's circumstances yet you call them a dirtbag.  I can see you are one of those highly evolved individuals.  Not only that, if this collection agency is not calling you, why are you even on this site?  Hmmmmm....Creeton!
Alfalfa
Alfalfa
2009-04-11 11:48:23
Unknown
Van Ru Credit Corporation
1350 E. Touhy Avenue
Suite 300E
Des Plaines, IL 60018
http://www.vanru.com/

They contract with the US Department of Education to collect on defaulted student loans:

http://www.ed.gov/offices/OSFAP/DCS/collection.agencies.html

As for your situation, they have violated Section 805 of the FDCPA by calling you before 8 AM local time:

§ 805.  Communication in connection with debt collection   [15 USC 1692c]

(a) COMMUNICATION WITH THE CONSUMER GENERALLY.  Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt --

at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary, a debt collector shall assume that the convenient time for communicating with a consumer is after 8 o'clock antimeridian and before 9 o'clock postmeridian, local time at the consumer's location....

http://www.creditinfocenter.com/legal/FDCPA.shtml#807

File a complaint with the FTC:

https://www.ftccomplaintassistant.gov/
Granny
Granny
2009-04-11 11:32:20
Unknown
I was called by them a few minutes ago on my business phone.  They said I owed an account that I had never heard of.  The great thing about getting calls from an unprofessional agency is that you can be sure nothing will come of it.  They don't follow the Federal debt collection rules, they don't have a lawyer, and they don't care.  They just buy up debt for 10 cents on the dollar, find someone with the same name, and every so often that harrass someone into paying them to be left alone.  I put a call block on their number.
Caller ID: 1-877-286-3912
Caller: Unknown
Caller Type: Collection Agency
Tom
Tom
2009-04-03 14:27:16
Unknown
Why don't you just pay the bill and they will stop calling dirtbag
David in Texas
David in Texas
2009-03-23 17:21:31
Unknown
Van Ru Credit Corporation
http://www.vanru.com
corporate@vanru.com
1-800-468-2678
Jon
Jon
2009-03-20 17:39:24
Debt Collector
I was called by them a few minutes ago on my business phone.  They said I owed an account that I had never heard of.  The great thing about getting calls from an unprofessional agency is that you can be sure nothing will come of it.  They don't follow the Federal debt collection rules, they don't have a lawyer, and they don't care.  They just buy up debt for 10 cents on the dollar, find someone with the same name, and every so often that harrass someone into paying them to be left alone.  I put a call block on their number.
pattyladd46
pattyladd46
2009-03-18 17:52:28
Unknown
same as all the other complaints, my question is when will someone stop this from happening?
Paul
Paul
2009-02-28 16:50:03
Debt Collector
Called today, and every other day for the past week, and never left a message. It looks like Vanru bought the debt along with the incorrect phone number from AACC.
Genaro Flores
Genaro Flores
2008-10-05 01:50:52
Unknown
They call my relatives: they call me when I am teaching: the person who calls ask to one of my relatives to out and will stop calling.
bambie
bambie
2008-08-28 18:12:36
Unknown
this number 877-286-3912 call every day and night. Getting tired of it.Never leaves a message,just hangs up.
mojo
mojo
2008-07-30 19:22:25
Debt Collector
i never answer it...i send it to voicemail..it leaves a recorded message about a debt they are tryin to collect on.  Annoying !
Tina
Tina
2008-05-29 17:23:02
Unknown
This phone number calls me all times of the day and hangs up because I say my business name and also they have talked they are very rude and unprofessional!
mbell
mbell
2008-05-09 16:01:24
Unknown
This caller calls in the morning, giggles, asks to speak to me, and when I ask who is calling he says "andrew". They never give me a last name or company. It's continuous and aggravating.
jj
jj
2008-02-25 20:20:15
Unknown
this is a collection agency called vanru. they are ridiculous and not worth trying to deal with. no one there even speaks english, they are either indian or spanish they cant even pronounce your name right.
1-216-200-2433 1-206-734-3816 1-630-354-7000
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