I had 877 797 9638 call me 5 times in one day at work before I finally picked up. They were calling general reception at my company, asking for me and being transferred. When I first picked up I couldn't hear the guy and told him that. He finally put the phone to his mouth and said he was calling from some kind of collection company and they were calling about my default student loans. I said I don't have student loans, you have the wrong person and hung up. He called back again and picked up where he thought he had left off and said that I had confirmed my SSN with him and I do have default loans. I said I never confirmed anything with you and he yelled back insisting I had confirmed my SSN. I then asked him to repeat the SSN. He listed the last four digits which were not mine. When I told him it wasn't my SSN he got angry and said I had already confirmed it, it was recorded, and he had talked to Jamie in payroll who told him who I was. I said Jamie from where? He said "Jamie from payroll at your company." When I asked for Jamie's last name he said "they just said Jamie." I told him I was done talking, it was not my SSN, I do not have loans. He asked to be transferred back to Jamie but since he couldn't provide  a last name I told him I couldn't help him and hung up again. So sketchy and obnoxious to bother people at work.

It's a collection agency!
ppl don't pay their bills - they duck and run - change phone numbers - these agencies call to
gather information. the reason for the vague responses from the representatives is because each
delinquent/unpaid account is seen as a case or file. Information about the individual in question
can not be exposed to a 3rd party...
When I called back to find out what these guys wanted,
I was told that I had an old credit card bill that I never paid.
When I looked into it, it turns out that they were right (oops!).  
I was able to settle my account for half the amount owing.

I am also getting these calls. What can we do about it?

Person called my sister-in-law, used my wife's maiden name, sounded real fishy...

Not sure where they got name and number, must be using some sort of old data base

Have had several calls from 1-877-295-9638. Let most go to answering machine. Caller said Andrew Metcalf and client ?? needs immediate response. Blah blah
etc. THis is very scary to a family that has led their life honorable and with our age over 80 claas like this could lead to a stroke or worse. I filed a complaint with the FTC who told me they don't investigate individual complaints. THerefore I urge you to file a complaint with the FTC and maybe we can put this guy away.

Got the call this morning from Andrew Metcalf, won't give out any information you call it's a recording to leave your name. Just another scheme to rip off somebody.

Caller left two messages on my work voice mail.  The first on 2009-09-16 at about 8:40 PM EDT and the second on 2009-09-18 at 11:46 AM EDT.  Caller identified himself as "Andrew Metcalf" and his extension as 8731.  Caller indicated he was calling on behalf of his client, whom he neglected to identify.  He did not indicate the reason for the calls other that it was "imperative" that he speak to me within 24 hours.  He did not address me by name in either message.

dp, I think I got the same call you did:  recorded male voice, gave his name as "Andrew" calling from "Global" and said that due to the "privacy act" he couldn't give the name of the person he wanted to reach.  He did, however, urge me to call him back to "improve my situation".

Caller indicated due to confidentiality could not say to whom HE wished to speak nor was any business or company named.  There has to be a way to stop these irritating calls.

Yea I got a call from 1877 295 9638 they called the cell phone and then couple seconds later they called the house I am trying to find out who it is.

Got a voice message to call Alan Metcalf about a credit card account. Then, several days later, all 3 of our phones rang at the same time (home phone, and my husband's and my cell phones), with 877.295.9638 as caller ID. I answered mine and was directed to press 1 for English, 2 for Spanish- no other options. I hung up and called back. The guy who answered said his name was Omar with Global Credit, and he was calling about a different credit card account. He then asked me to verify my Social security number and birthdate to confirm my identity. I informed him I would not be giving him that information, gave him my attorney's number and told him not to call any of our phone numbers again. I think Global must purchase collection accounts from credit card companies, then call to collect.

I received several calls for somebody else from this number. When I called back, I found out
that it was a collection agency called Global Credit & Collection. I found there website
( http://www.globalcollection.net/Consumers.aspx ) and contacted their main number. They
told me that they would remove my phone number from their files, and they did.

Its - Capitol One - F'um!...get stuffed...whats in your wallett a'holes!

I got FOURTEEN Messages from all these crazies in two weeks. Report it on the Do Not Call registry site. They can be fined up to $11,000, so the more complaints the better. thanks!

Someone left a message saying, "This is Kara. Please call us to discuss an important business problem.
We have extended our hours tonight so you can call back."




My name is on the "do not call" list.  I do not appreciate these kinds of calls.

Tara from Global called and left a message; it was regardng "a very important personal matter of mine in their office," and to call 877-295-9638.  The caller id on my end showed 253-267-7310 to which there is no information that a search engine (bing) provided. the 253 area code serves Tacoma, Washington and many cell phones in the Pacific northwest.

Received a call from the above number.  A man named Alex left a message, didn't say who he was with.  I had a hunch it was Capitol One and it was.  Unlike some of the people listed, I didn't have a negative experience.  I was told by Claire that Alex was on another line and that she could start the verifcation process.  She wound up handling the whole process.  I set up two payments with them and then they will check back with me to see how much more I can pay.  (Of course!)  But I am over-due and they are just interested in getting me caught up on my past due amount.  Once I'm caught up, they'll restore my charging prilileges.  Only in America!

They called me today. It is for capital one.I payed them already in the past but owed very lil left due to a late fee, Guess the late fees kept adding up is reason why they are calling me now.The lady who called me was nice last time. I had called capitol one and it is legit.They are collecting a past due debt for capital one and card has been closed. Oh well that is what comes with a job loss.

Message left on my machine saying to call immediately because it was very important.  The number to call was 877-295-9638.  A lady answered when I called and she wanted to know what I wanted.  I told her that she had called me, so what does she want.  She was looking to collect a debt from a person who happens to be related to me.  I told her that person does not live here, and this is not that person's phone number.  She said this was the number on file for this person.  Then she wanted to know if I knew the person they were looking for.  I told her it didn't make any difference if I knew the person or not, that person does not live here, and it isn't that person's phone number so please take my name off their list.  She said it would be taken off but to give it two to three days for it take effect.  Now I just have to wait two to three days to see if the calls stop!

This phone number  877-295-9638
Belongs to Global Credit & Collections
P.O. Box 71083
Charlotte, NC 28272-1083
They are collecting on behalf of Capital One (Even when a payment has been sent already) Geeze!
"Mr. McCullough is the name I was given...
These people are rude-

called twice today, but left no message. Capital One uses a ton of different phone numbers, presumably so they can harass people several times a day, yet only call a few times from each number. Keeping it all "legal" you know. Constant calling from 8 am to 9 pm. Thanks for the info.

"Global" is a collections company for Capital One. Although, I would still exercise care because I have caught people phishing for personal info. Some of Capital Ones accounts got hacked or stolen ?  
 I sell Identity Theft Sheild and would be happy to share information about such matters.   www.Envision--Success.com

I get these calls everyday too from these guys (877-295-9638) and others. There are many free autodialer programs online. Go here for one: http://www.voicent.com and download a free version of their autodialer program. You can set it up to repeated dial their number using the voice modem in your PC and it will convert a text message into a computer voice. The shareware version has limitations including an annoying message before and after your designated message.  I recommend you fight back by flooding them with calls. If we can get many people to do this, their lines will be tied up and THEY will be annoyed for a change. You can set it up to call many different numbers too so use against all the collections people that call you. The shareware version only holds 20 numbers, but is easily restarted. If you can enable caller id blocking so they can't see who's calling, that would be best. I'm using a magicjack phone that doesn't have that feature available, but for $10 I can change the number whenever I want. They call on my cell. Another trick available on my Verizon cell phone is no-answer-call-forwarding. I can see who's calling and if it's an unwanted number, I just don't answer. I have my phone forwarded to one of the banks that call me. So one bank, gets another bank instead of me. On one occaision I answered and 3 way called the other bank without saying anything. It was hilarious to listen to one bank ask for me, thinking they were talking to my work.

FIGHT BACK!! ANOY THEM BACK WITH AN AUTODIALER!

I get these calls everyday too from these guys and others. There are many free autodialer programs online. Go here for one: http://www.voicent.com and download a free version of their autodialer program. You can set it up to repeatedly dial their number using the voice modem in your PC and it will convert a text message into a computer voice. The shareware version has limitations including an annoying message before and after your designated message.  I recommend you fight back by flooding them with calls. If we can get many people to do this, their lines will be tied up and THEY will be annoyed for a change. You can set it up to call many different numbers too so use against all the collections people that call you. The shareware version only holds 20 numbers, but is easily restarted. If you can enable caller id blocking so they can't see who's calling, that would be best. I'm using a magicjack phone that doesn't have that feature available, but for $10 I can change the number whenever I want. They call on my cell. Another trick available on my Verizon cell phone is no-answer-call-forwarding. I can see who's calling and if it's an unwanted number, I just don't answer. I have my phone forwarded to one of the banks that call me. So one bank, gets another bank instead of me. On one occaision I answered and 3 way called the other bank without saying anything. It was hilarious to listen to one bank ask for me, thinking they were talking to my work.

FIGHT BACK!! ANOY THEM BACK WITH AN AUTODIALER!

0 second call to 9143202211 @9:57AM 2/29/10

they are a 3rd party colletion agency for capital one. If you have an outstanding balance with Capital one,it's them calling to collect.

Recently left a time sensititve matter. Since it is tax season now is the time to speak wiht our associates to provide solutions that meet your needs.

Clearly a bogus organization. This Mr. Metcalf was obviously reading from a script and on the voicemail only said my first name, because that's all he got from my cell phone voicemail greeting. There's a lot of this stuff going on lately. Pretty sad. I'm sure many people are getting duped and/or stressed out by these scammers with an "urgent matter" to discuss with you.

They just called my cell  phone, I didn't answer, they left a message to call back about an important matter. Ha!

This has been going on for some time now. I reported to the FTC but they won't act until they get numerous complaints or some elderly person dies by being harassed. VM says Metcalf calling and refers to an unknown cleint. Says to call back  or else more measures to be taken. Call today was at 2:55PM 1/12/10 from 877-295-9638. THis family does not owe anybody! How does the average person bring this guy down or must you be a big name to get any action? Then FTC is not doing its' job for the average civilian and we pay for them.