Shelly Heflin Biondi owns several "so-called" companies:  Sammie B LLC, Payment Processing Alliance, & SNJ.  All are registered in Missouri and this can be verified at the Secretary of State web page.  The SNJ co is w/ her boyfriend John Frank, but she doesn't have him listed on business information, that's what the S (shelly) N(and) J (John) stands for.  It's a scam they have been sitting up since they got together.  Her previous employer, 9x Data Services, fired her for fraudulent activity and she's being sued.  You can get your money back, just don't give up & let her get away with it.  She is fraud!!! Be careful w/ her because they are now getting into the porn industry & using customers accounts there also.

Hi

This Shelly Heflin is the ceo of SNJ Billing / Payment Processing Alliance and she debited my grand dad bank accounts. This women should rot in hell for what she has done. I did some checking online and saw she owns a website called www.paymentprocessingalliance.com and snjbilling.com . Filing a complaint with the Attorney General, FBI, and and FTC and with the bank. Going to find her contact info and posit it online. She needs to be stopped !!!!!!

Shelly Heflin-Biondi is behind these companies and needs to be held responsible for the fraud.  She is a so-called, self employed "CEO" of her made up companies in Kansas City, MO.  She is currently in a lawsuit w/ a major company for fraud, you can locate her under several business names:  Sammie B LLC, SNJ Billing/Consultin, PPA payments....... iher business cell starts 816-532-xxxx.  

The owner of the company is Shelly Biondi, she is located in Kansas City, MO off Tiffany Springs Pkwy.  You can find her as owner of SNJ Billing / Consulting, she listed her other so called business Sammie B LLC as the owner.  Make sure you get your money back and report the transaction!

Oh please, take your trolling, shilling self elsewhere!

Actually, no, a recorded authorization will not stand up in court!  No one is prosecuted, especially as a felony for claiming fraud!  You are a company shill, obviously.

A phone recording is not sufficient evidence of a contract to hold up in court, plus many scammers "cut and paste" what a person has said to make it sound as if they agreed to charges.

Shill!

Just a reminder if the compqny has a recorded authorization they have complied with the law related to gaining authorization on the transaction.  If you sign a written statement if unauthorized transaction you are purjering yourself as not understanding what you are buying does  not make it unauthorized ...I have heard of consumers being prosecuted for a felony as perjury is a felony in this country.  If you buy something at Walmart that doesnt work or isnt what you expected you dont
Claim fraud you work it out with Walmart which is what you should do work itout with the company dont run the risk of getting into trouble yourself!

Now I know it makes for a better story to say the refund was reversed...however when your bank returned they item you were credited then you called and requested a refund in essence you attempted to make money on this yransaction by getting back double what was debited.. now isnt that why the credit or refund was reversed?  Do you think you should make money in this transaction?   Really?

Mebiben is a great company to rip off your parents.  My mom had this happen last year and called me the next day, We closes her bank account and opened a new one. That is a pain with their social security checks but it was worth it. I do not remember the name of that company, but we did not have to fight with them to get her money back because we closed the account.

This year my sister is checking her checking statement and notices a transaction for 392.34. She calls my mom she does not remember any one calling. We decided to open her a new account again. We went to social security office and they reminded my mother it just a year ago that she changed her checking account info.   She remembers talking to a man that she said she hung up on.  The bank is checking into this for us. We still have not received the paperwork about the company but they have my mom listed as a new customer.

I called 1-877-352-7398 and was able to talk to an agent. She had my mom's address and phone number. They could not tell me who the agent was that called her but they had the date the call was made.  I have to wait and see what the bank is going to do. They gave her the 392.34 back but if they have a recording of an agent speaking to my mom they will take it back.  Time will tell how this turns out.

They contacted me as well and my bank account was debited $392.94. After contacting them they said I had to wait 2 weeks to see if I receive information packet before they could issue refund. After waiting the 2 weeks and never receiving information packet I contacted them and they said they would issue a refund but it could take as long as 2 weeks before I see any credit to my account. I called back after waiting and never receiving a credit and they indicated that they had issued a refund but would send a not to bank to inquire as to why credit wasn't posted to my account. After waiting for a week and still hearing nothing I called back and they said they would make 2nd attempt to issue refund. About a week later I noticed a refund from SNJ but 2-3 days later they did a refund reversal and took the money back out of my account.,

Was this issue ever resolved by refund of the money taken?

My 87 year old mom had a phone call from this group, mediben, quoting her bank account and routing number to her and asking her to confirm if correct.  She thought it was the bank calling her regarding her bank account so she said yes, those are the correct numbers.  The caller translated her answer to be a confirmation for him to OK taking out close to $400 out of her account for bogus medical protection.  While inquiring at the bank regarding this online check the bank assistant called the number on the check for customer service.  At that time we spoke to a Lydia and she said that we would receive a full refund within 14 business days and got a confirmation number.  It is now past that time so I put a follow-up call in and was placed on hold for approx. 15 min. at which time a recording came on to leave a message.

My mother had the same thing happen to her....same amounts as everyone else.  We did speak to someone on the phone after being on hold forever, the scammer lady said she would have it refunded in 10 business days...Never recieved it.  Finally got a hold of someone at SNJ this morning.  she said she would have it refunded by tomorrow morning (fingers crossed) but not holding my breath...I cannot believe people would actually work for a business that would scam the elderly!!!  WOW......Guess you dont need a diploma or college degree to scam people tho...

This company is a scam.  They called my mother twice and twice we have cancelled her checking account.  Like everyone else they tap the account for $392.34.  They would not give my mother a phone number.
We contacted the bank the day the call was made to alert them of the scam and the bank has refunded the money to her account.  I am also going to contact the Better Business Bureau.


THIS COMPANY IS A SCAM.

My father-in-law and I had the same experience with Mediben.  Please report Mediben's fraudulent business practices to the Florida Att'y General and the Florida Dept. of Agriculture & Consumer Services: www.800helpfla.com and www.myfloridalegal.com.  If enough complaints are received these offices may investigate Mediben's unethical business practices.

people, check out www.clarkhoward.com.  He is a consumer advocate.  I called and they gave me some great advice to combat this situation.  I am moving now to make a whole lot of changes.  Also, if your taking care of your loved ones finances, make sure you get a Power Of Attorney set up as I did last year.  fyi

Looks like my mother-in-law just got hit by these same people.  Advice for everyone here, I have obtained a Credit Card, (no debit card) and will be moving all the auto withdrawls from my mother inlaws checking account to the credit card. This will shield her from shady companies like this.  You might consider doing the same.   Credit card shields your loved ones account from preditor companies like this people.

We're still trying to get my mom's money back.  Same thing, wait for the package.  Told it would be here by the 20th of March.  Thanks, your post is encouraging me to pursue this longer.  She was charged Feb. 15

Same story here for my 85-year-old mother in Michigan, twice--same SNJ info.  Our parents think it is Medicare or their insurance company calling and get taken.  They are a trusting generation and key victims for these scammers.  We did close her account the first time, and did a fraud package.  Mom received a refund for the first time this happened, but not yet for the second time.  Another thing I noticed about these scammers is they did a $.01 debit before they took the $392.34 a few days later.  What I'm wondering is why can't the banks find these scoundrels and prosecute.  Can we do anything else?

they have answered when i call but it is always the same person which i think is odd.  Once again assured  assured me the money will be replaced the money.  I don't think we will see it ever.I have been in touch with her bank and a dispute was made.

they hit my mothers account with this charge on February 1,2013 i called them after reading all of this they told me a package was shipped out on Jan 26 , 2013, didn't believe them at all, especially after finding these sites. My mother actually received a package from mediben can you believe it! I went over there opened it up found a card and some papers explaining it and the rejection envelope they said would be in it sent it back and called them. They told me then to wait 14 business days for the credit. she received it at 16 business days. All in all this has been one hell of a journey and ive closed all her accounts and told her never talk to anyone about anything on the phone just hang up

this place will not do anything they said they would do  we had 30 days to let them know we did not want to do this & they never refunded our money & auto took it  out again this year   we are contacting a lawyer....this is obviously a scam.........we want this mess camcelled   & never call our home gain & neer take anymore money from us........

Still working this. Called again and told them no one called me back to let me hear the voice authorization.  So they would refund the full amount.  Keeping my fingers crossed.  I filed a complaint to the BBB.

Don't close the account, just keep a minmal balance until you get paid back... Also, check with your bank and explain you are waiting for a refund, there may be more options.

Thanks for the information.  I finally got a voice at the company and she acted like they would give us a refund if we returned the package.  But in that I need to close the account, I'm wondering how that will work if they do try to get me a refund.

How did you contact Mediben?  They won't answer emails or phone calls.

My 85 year old mother was also hit twice, a year apart.  They change their name and their third party billing companies.  If you have been scammed once, you will be scammed again.  There is only one common thread:  even though the names and toll free numbers change, their operation is still based at:

3106 State Route 11,  Mooers Fork, NY which is on the NY, 12959

Related info for scam debit transactions:

American Savings Club
SNJ (3rd party billing 2013)
Mediben
Club Billing FBO SMG (3rd party billing 2012)
866-395-2021
877-620-4522
$448.74 deducted 2012
$392.34 deducted 2013
Support@mediben.net

If you have ANY transactions with any of the above referenced, call your bank!  They can take any amount, but consistently take identical amounts from multiple elderly people. (Mine are referenced above)  If it happens to you,  Call them multiple times.  Ask for an e-mail confirmation for the refund.  Ask to hear the recorded approval. Get your money back. They may have recordings authorizing transactions.  They have been altered or used from previous calls.  My mothers recording was her, but it had to be dated as she had a tracheotomy early last year (2012).  No matter what results you get from calling direct, you still need to sign an affidavit with your bank so the can reverse the charge(s).  The next best safeguard is to close your checking account as the WILL come back and do it again under a different name and 3rd party billing company.

Our mother, in assisted living and almost 90, had one of her bank accounts hit.  I called when I notice and they said they would refund her money when she received and returned her packet.  I notified the home and they notified all residents to be careful of such a call.  I also had them check for any documentation.

It never came, she has NO memory of talking to them and no refund has ever been issued.  I have called, emailed, etc.  I cannot find a written address on their website and even the prior information on the company is no longer there.  SNJ was the company that debited her account and I am not sure this is their real address; however I am sending a certified letter of demand for her refund.

The bank told us to immediately close her account and reopen one as they could continue to take out the same amount month after month.  We also filled out a FRAUD form with the bank to try to get her money back.  

WHAT A SICK COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!