Julie, did you have any luck with your refund? We are having the exact same problem. We placed a $471 order for my son's birthday and the bike broke before he ever got a chance to ride it. Now the manager won't call us back and the guy that answers the phone with their company has hung up on me twice today. I googled the address too but it looks like a Post office.

really answer it or youll cancel it how bout leave a message......your cust service is so flippin bad im surprised you people are still in business after you stole 338 bucks from me on a gift for my son whom now its to late for me to order something else thank YOU il be filling out my affidavit to get my goddamn money back in the meantime get better mgmnt and learn how to be cordial oh and leave a MESSAGE LOSERS!!!

The only reason why you get these calls from us is because you placed an order for a pocket bike and there are either Billing Problems or Shipping Problems.  Answer it or we'll cancel your order.

Mini Plucket Rockets .com