877-800-0688
Jim Kelly
Jim Kelly
2011-06-06 21:04:49
Unknown
I saw "Universal Adventure" on Caller ID.  I ignored that.
michael ray
michael ray
2010-05-05 05:35:59
Telemarketer
i worked for this company and know for fact it is fraud its in brunswick ga if i can help any one feel free to message me mrayinbg@yahoo.com
Peter
Peter
2009-01-25 21:52:04
Unknown
From the BBB website: "On January 20, 2009 this company's accreditation in BBB was revoked by BBB's Board of Directors due to failure to respond to one or more customer complaints filed with the BBB, failure to eliminate the underlying cause of complaints on file with the BBB, engaging in activities reflecting poorly on the BBB or its members, failure to maintain required licensing, and failure to maintain minimum BBB Rating." More infos about Universal Adventure USA on the BBB website: http://savannah.bbb.org/WWWRoot/Report.aspx?site=86&bbb=0623&firm=13000050
Miranda
Miranda
2009-01-05 19:03:31
Telemarketer
Hello, I just want to let you all know that Universal Adventure USA's activity is scrutinized by BBB and if you have been scammed by this company you better write a compleint to BBB right away.

For more details about the company on BBB website: http://savannah.bbb.org/WWWRoot/Report.aspx?site=86&bbb=0623&firm=80005424
ex employee
ex employee
2008-09-25 16:50:43
Unknown
iTS NOT A SCAM LIKE I SAID BEFORE THEY DO NOT HVE YOUR CC NUMBER ITS A GUESS THE REP ASKS U IF UR IN ACTIVE MEMBER IN GOOD STANDINGS WITH VISA THEN YOU MAY REPLY YES OR NO IF U SAY NO THEN THEY SAY IT MUST BE YOUR MC DONT ANSWER THEY DONT HAVE YOUR CC NUMBER THEY GIVE YOU A SPIEL THEN PUT U OVER TO THE SHIPPING DEPT AND YES THEY DO ASK FOR UR CC NUMBER BUT YOU DONT HAVE TO GIVE IT TO THEM YOU KNOW IF U GIVE IT TO TGHEM YOUR AUTHORIZING IT TO BE CHARGED MY BEST ADVICE IS KNOW WHAT UR BUYING BEFORE U PURCHASE IT GO THRU UR OWN TRAVEL AGENCGY OR THRU UNIVERSAL YOURSELF YES THERE ARE HIDDEN FEES NOTHING IS EVER FREE YOU R RESPONSIBLE FOR HOTEL TAXES MEALS YOUR BOAT RIDE FROM FLORIDA TO THE BAHAMAS AND RENTTAL CAR EVERYTHING ALSE IS EXACTLY WHAT THEY TELL YOU JUST LISTEN BEFORE U GET TO EXCITED U MIGHT FIGURE SOMETHING OUT BEFORE U PURCHASE IF U DONTT WANT THE PHONE CALL CUSS AT THEM OR WAIT UNTIL SFTER YOU GET PASS THE PRICE AND TELL THEM UR NOT INTERESTED PERSINTLY AND YOU WONT BE CALLED EVER AGAIN
Please read this
Please read this
2008-09-06 20:37:47
Telemarketer
If you suspect you?ve been a target of fraud, you should contact PhoneBusters  the Canadian Anti-Fraud Call Centre, at  1-888-495-8501 or phonebusters.com (http://www.phonebusters.com/english/index.html).

Also, read this:

http://www.cbc.ca/news/background/telemarketing/telemarketing-fraud.html
http://www.canadapost.ca/AboutUs/Corporate/Security/Fraud.aspx
Caro
Caro
2008-09-02 20:52:40
Unknown
J'ai besoin d'aide. J'ai aussi été poisson. Je me suis fait avoir. Avant de donner mon numéro, je lui ai demandé si c'était remboursable et elle m'a dit oui. Moi l'épaisse je l'ai cru. Et bien sure , l'enregistrement qu'ils ont a seulement le bout que eux me disent TRES TRES vite que j'ai même pas compris que ce ne l'était pas. J'ai appeler VISA et ils m'ont dit qu'il ne pouvait pas rien faire et ensuite à l'office de la protection du consommateur et ils m'on dit d'envoyer une lettre enregistré à visa et Universal demandant à VISA de reverser les frais. Je peux seulement me déffendre dans ma lettre si le contrat que j'ai reçu par couriel manque des éléments exigé par la lois. Universal sont pas fou. Le contrat est complet. Et en plus, ce procésus pourrait prendre un à deux mois. c'est quoi qu'il faut que je disent pour me faire entendre. Il n'y a rien à faire pour Universal. Il m'on voller et ne veulent rien faire. J'ai tout fait. Est-ce que quelqu'un pourrait m'aider.
Karen
Karen
2008-09-02 18:42:57
Unknown
Hello,
I was called as well and stupidly fell for it.
I entered my name online for it and called me.
I totally forgot about it until I received the call.
They were so convincing and I was genuienly excited. I knew that I would have to get a flight to Florida but I had been planning on going soon regardless.
None the less, upon telling my boyfriend he googled it and to my surprise there were numerous reports of it being a scam. I even tried to 411.ca the people on the site who made comments about their holidays and they did not exist. (ie. P, Aucoin in Abbotsford, BC)
So I immediately called my credit card company and they are going to deal with it although the transaction has yet to go through. I've been playing phone tag with Universal Adventures all day and getting the run around "Our corporate offices are closed....the wait time to speak with a manager is 45-60 minutes"
If they continue it's no loss to me because my credit card company will just recover the money...I hope! *haha*
Good luck!
Karen
PS-Lesson COMPLETELY learned!
Mary
Mary
2008-08-31 23:08:08
Unknown
I can't beleive. I fell for it. Is there any way out? I hav't slept a good night since.
pour Stephanie
pour Stephanie
2008-08-26 13:44:40
Telemarketer
Je suposse qu tu esau Quebec, alors, le premier pas est d'appeller l'Office de la protection du consommateur Qc(ils vont te dire te canceler avec Universal Adventure et d'appeler ta compagnie de carte de credit). Ensuite tu vas appeler la compagnie de carte de credit et tu va les dire que c'etait un appel NON SOLLICITE (tres important) et que tu as aussi parle avant avec l'Office de la protection du consommateur (dans ce cas la compagnie de cartes de credit doit resoudre ton probleme, ils sont obliges par la lor). Ensuite tu raconte ton histoire. Ils savent deja de ce qu'il s'agit, c'est une arnaque de telmarketing. Ensuite, normalement, en 24 heures un agent de securite va t'appeler et il va te confirmer que la carte a ete annullee et que tu sera remboursee. C'est la compagnie de cartes de credit qui le fait. Ensuite ils vont commencer des demarches legales contre universal Adventure usa mais cela n'est plus ton probleme...Avant tout commencer tu devrais ecrire un courriel a universal Adventure usa pour les dire que tu veux canceler le tout. ils vont te reponre (ou ils vont t'appeler) que cela n'est pas possible parce que tu as ete d'accord avec l'achat. Cela est unmensonge, tu ne doit pas t'en faire avec ca. ils vont te faire ecouter un enregistrement avec toi confirmant le no de carte et ils vont te dire que la compagnie de cartes de credit a ecoute cet enregistremenet et que tout et donc bel et bien corect...mais ca c'est une autre mensonge. Quand j'ai parle avec le responsable de securite de ma compagnie de cartes de credit, il a infirme avoir recu ou entendu un tel enregistrement, ensuite il m'a dit que cette compagnie, Universal adventure nu voulait que faire de la pression sur moi pour qu je n'aieplus loin...Alors, peux importe ce qu Universal Adventure va te dire ne doit pas les croire, ils vont utiliser toute sorte de techniques pour te convaincre renoncer a canceler, mais il ne faut pas les ecouter et surtout les croire...
stéphanie
stéphanie
2008-08-26 05:04:56
Telemarketer
J'ai eu un appel d'Universal Adventure et malheureusement je me suis fait avoir!

J'avais beau leur dire que je ne comprenais pas très bien ce qu'il me racontait.... (Trop polie pour raccrocher épaisse!!)Mais c'est quand j'ai compris qu'est-ce qu'il en était,... la fille m'a répondu.. qu'il était trop tard!!! qu'elle sa job c'était juste de me donner un numéro de confirmation!! Et elle m'a tout réexpliquer!!  

Qu'est-ce que je peux faire? Puis-je faire reconnaître mes droits en tant que consommateurs ? Leur envoyez des lettres enregistrées à eux ainsi peut-être aux autorités de cet état?
mule
mule
2008-08-15 20:34:02
Unknown
Please cite your sources.
Veronique
Veronique
2008-08-15 15:38:26
Unknown
Hello I can say I haev taken a vacation with them to Orlando and It was just as they told me. Now I am going to Daytona Beach and everything is just fine... I have never had a problem and refer this company to all my friends and relatives. In fact my friend s are going on vacation in September and they cant be happier.
Nicholas
Nicholas
2008-08-08 18:46:06
Unknown
oh yeah, then tell me why i got my everything they said that they would send me?? tell me why my online acount works?? tell me why everytime i call them they answer?? .....
Notice about them on Oprah?s site
Notice about them on Oprah?s site
2008-08-07 17:57:09
Telemarketer
Hi, If you you make a search on the internet with UNIVERSAL ADVENTURE USA FRAUD you will find that they are well known as a deceptive company. Here it is what I found about them on Oprah's website: "CONSUMERS BEWARE OF PHONE FRAUD & SCAMS ... But let me warn you DO NOT purchase any 'vacation deal' to Universal Studios with UNIVERSAL ADVENTURE USA ..."
Conclusion: do not believe the "positive comments" about Universal Adventure USA, they are no clients but advertisors or people working for Universal Adventure USA who have written these messages...They also wrote a lot of positive messages on others websites (yedda, yahoo, wiki etc), hoping to full more people...The company is already investigated by phonebusters, so don't believe anything they say!!!!
Wiseman
Wiseman
2008-08-04 19:03:33
Unknown
I agree with you micheline!
Wiseman
Wiseman
2008-08-04 19:01:44
Unknown
you probably work for them!! cause really!! I know several people that got scammed by them!
Micheline
Micheline
2008-07-24 21:18:28
Unknown
C'est bizzare, mais ton francais sucks....Est-tu certain un client ou un agent???
jean francois
jean francois
2008-07-24 19:37:11
Unknown
Un petit effrayé, mais a fait d'abord recieve tous mes documents. cette entreprise a payé la note sur ma fin exactement. j'ai appelé même mon entreprise de carte de crédit (le visa de td) et ils disent que tout est bien. attend avec impatience partir.
Holly
Holly
2008-07-03 18:40:39
Unknown
scary people out there really make me laugh! us canadians are suppose to be smart! come on guys! dont make the americans think this about us. i cant wait to take my package. michelle my sister took a package a few years back and said florida was a blast!
Isa
Isa
2008-06-30 01:43:28
Telemarketer
The fraud with Universal Adventure is that your accomadation is with 2 resorts: Calypso Cay vacation resort located in Kissimmee Florida and another one in Bahamas that are reported as fraudulous. Mnu turists have been charged with fees of thousands of $ on their credit cards, after they left the resorts...It is obvious that we deal with a chain of scams...Be aware.
Isa
Isa
2008-06-24 13:06:12
Unknown
Hi, it happened to me too. A few weeks ago I received an email offering good deals and I filled out a form for a vacation in Florida an a few days later I received this call. They knew my name, date of birth, e-mail address, so i thought what the heck, they must be ok..They sai that I winn a 2000$ package in Florida, dyton beach and Bahamas and to pay 500$ for this 2000$ package. Which I did (so naive!) but than I checked the name on the intrnet and I found more people accusing this fraud. There is anyone else who had to deal with them???
Nicholas
Nicholas
2008-05-06 00:30:04
Unknown
Hey there arn't fraud!!! I just got my 10 day vacation!! WOOHOO!!! Florida & the Bahamas here I come!!!
Eric
Eric
2008-04-22 03:31:16
Unknown
TO ADD SUPPL. INFOS ABOUT THE CALL.  CALLS WERE FROM 1-912-265-4052. THEY TRIED TWICE TO REACH.  ON GOOGLE EARTH,3365 CYPRESS MILL ROAD, SUITE 2, BRUSWICK, GEORGIA, IS QUITE A "CAMBUSE".
Eric
Eric
2008-04-22 02:56:15
Telemarketer
Fraudulous call under the name of : Universal adventure. Adress is 3365 Cypress mill road, suite 2, Brunswick, Georgia, 31520.

Offring vacation to Universal Studios. Ask for money. More than 300$. Reported to my credit card company.

Thanks taking this in consideration.
1-647-288-7825 1-631-386-8019 1-201-677-2721
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