Same thing happened to me this morning - June 22, 2014

This was a survey from Earthlink for an earlier service request by a person that could not speak no more understandable english than was spoken to for the service request. MAN, their employees are , to try to be a little more polite, the pitts!

I have received two to four calls a day from 888-327-8454.
They do not reply when I answer and do not seem to record me telling them not to call

Receiving calls as many as 6 times a day.  Requested it stop, no response.  I have never had an account with company.

I left a message a while ago, and read those dreadful stories re Earthlink support. I'm back here now, to tell you that this number: 855-903-2028 reached a pleasant human at Earthlink. He begged my patience while he sought an answer, and, believe it or not, returned in a while to say that the call comes from Pakistan without Earthlink's participation. I'm afraid I'd been a bit testy, fearing the worst, but he couldn't have been more patient or polite. He had an Asian accent by the way. He promised they have a way to block them from further calls. We'll see, of course. But I really think he was sincere.

i have gotten a dozen calls -  Earthlink - i went to their website, started a live chat ..they said they would not call me anymore.  (I do not use Earthlink, I have no account with them).

This is Earthlink, but they call persistently (12 times in a day is highly excessive) and they do sound fishy when they talk to you. It's bad business for them to behave in this manner and to run their billing operations like this, but it's what they do.

888-327-8454 has called me 4 times in the last 4 days, including at 8:01 AM this morning. Caller ID shows "Earthlink". I do not have and have never had an account with Earthlink so I have never answered these calls. I appreciate the posts from people who have talked with them, so I know I don't have to answer the phone. My number is also on the DNC list, for what good it does.

888-327-8454 and showing "Earthlink" on my caller ID has called twice today (on a Sunday) on my land line. (I am already on the FCC DNC List.) I did not answer either time and they did not leave a message. I do not have an account with them and have no intention of changing providers. After reading these comments, I will continue not to answer their calls. Thanks for the posts.

1-888-327-8454 is Earthlink, and I just had very good experience with them.

Be aware that the number listed on their "contact us" page is 1-800-327-8454, and it appears to have been taken over by a scammer.

challenge the charges with your credit card company

challenge the bill with your credit card company

My husband and I have both been getting calls from this number lately.  We do not answer because we have read of scams whereby in you answer or call back, the other party is somehow able to start using your number to make calls and they are charged to your account.  I do have these numbers listed on an earthlink account.  I went to their website and logged in, and found a place to check to not get promotional calls.  However, the website DOES NOT show this number as Earthlink's number for support.  If this does not stop the calls, I will file a compaint with my state's utility commission, as our numbers are on the do not call list.  Somehow I doubt that earthlink would jeopardize their customer relations by making repeated calls like this to cell phones.  I've been an earthlink customer for at least 10 years now, and this is the first time this has happened.  So if it is an earthlink number, then I suspect their number has been hijacked somehow.

I'm getting multiple calls per day from "Earthlink Finance" and I do not have any kind of account with Earthlink. Yesterday I shouted at the man to stop calling me and today a woman called. How do I make it stop??!!

Called today, but caller ID said Unavailable.  If it really is Earthlink, they need to put their name EARTHLINK on the Caller ID.  I hung up on them because I thought it was a telemarketer.  

Fourth call today...how do I stop this insanity? GEEZ!!!

This is the third call this morning in one hour...each time they call from a different number. I AM SICK OF THIS!

Constant calls...I refuse to pick up the phone any more...let it go unanswered. How long does this crap go on?

I'm one of those people who uses my answering machine to screen calls.  Fifteen or twenty times every  day, I receive calls from 888-327-8454.  Whoever uses that number NEVER leaves any message.  My machine has a "voice announcement" to tell me who is calling.  In the case of 888-327-8454, the machine's automatic voice will announce "Call from toll-free ___?___ (the last word being indistinct).  This number's calls are a real nuisance.  Can anyone tell me how to block these calls?  Thanks in advance.

I do not want any more call from this number.  I do not have an earthlink acct

Last had Earthlink 10 years ago through my local ISP. The ISP switched to Roadrunner and my bill has always been billed and paid directly to the ISP. Now about two weeks ago Earthlink is calling me about "my credit card being expired" when I haven't had their service in a decade. I took the first call and explained everything to them but they won't listen and keep calling

When I had Earthlink Service problems, they never called nor did they return my calls, I spent hundreds of hours trying to finally get away from them by PORTING OUT my VOIP TRUE VOICE number to other provider. Law say it should take only 1 day - it took them nearly a month.

Now, when I finally closed my account, some "Customer Service" from Philippines keeps calling my cell phone and leaves messages asking IF MY PROBLEM WAS SOLVED!! I will not answer in person as it would use too many minutes on my cell phone.

These people got no idea what they are doing other than trying to keep you from quitting Earthlink AKA the worst Internet and Home Phone provider!!!!

Please, stay away from Earthlink!!!

When I had Earthlink Service problems, they never called nor did they return my calls, I spent hundreds of hours trying to finally get away from them by PORTING OUT my VOIP TRUE VOICE number to other provider. Law say it should take only 1 day - it took them nearly a month.

Now, when I finally closed my account, some "Customer Service" from Philippines keeps calling my cell phone and leaves messages asking IF MY PROBLEM WAS SOLVED!! I will not answer in person as it would use too many minutes on my cell phone.

These people got no idea what they are doing other than trying to keep you from quitting Earthlink AKA the worst Internet and Home Phone provider!!!!

please, stay away from Earthlink!!!

It is from Earthlink, I know for sure-- they call me at odd hours daily asking stupid questions since I am trying to port out my VOIP TRUE VOICE to other company that is a mobile provider.

The process is a nightmare - they don't know what PORTING is and instead they will try to cancel your service, so, if you are not careful, you will lose your phone number.

But according to the FCC regulations, they HAVE TO PORT YOUR NUMBER to basically anywhere you want within the same geographical area!!

I am still awaiting the results. My experience is really upsetting -- the nastiest customer service ever - of course connection and accent are bad as well... Hopefully one day outsourcing our jobs will also be illegal... just like Earthlink's service..

hangup calls within 3 hours outsourced from india suppose to be Earthlink customer support

opps wrong math ~  $4356 or so ....

I just changed my password recently and got a particularly clueless person from East India on the phone.  another calls this morning, I don't answer and get a message about "having problems" call us.   Immediately I cannot log in my account for the past hour.   I think they are trying to create biz for themselves to keep their jobs and justify them.   As soon as I can get my thousand emails transfer to gMail I'm outta here.   No way to treat someone who has paid $21 US a month for nearly two decades ... I should add that up ... let's see ....that's almost $5,000..... I am soon going to be done with their game playing ~

they called today and left message that they are Earthlink ... I did call re my account about a week ago and they have called 2ce.   But they are saying if I have a problem to call ... now I cannot access my account saying the password wrong and I just changed it last week .....
I have paid $21 a month for almost 20 years, and this is really ridiculous ... it is obvious they are calling from India at this hour of the day ~

Claims to be EarthLink but they've called me 80
Times it seems and I don't even have an EarthLink account.

several calls from this number, but no message left.