J. Lamperti   I received a call from Jeff who said he was from windows support.  He said they had a report I had a virus and I should go to my computer and log on.  I was suspicious and requested his phone number stating I couldn't get to my computer right then and would call back....
Jeff had a middle eastern accent as have all the recent fraudulent calls I have received so
BEWARE.  Hope this helps others avoid the scam.  Phone was from 888 325 6357.

Received call saying he was from "Windows Technical Dept" and that they had received several messages letting them know my computer had been hacked.  I told him I would have our tech dept call back.

I contacted Windows and was told they never call out and not to respond because it was probably phone fraud.

A very persistent man (sounded like he was from India) called me at 6:45 a.m. and told me he was with Microsoft Word and to go to my computer immediately while he walked me through the steps to make sure mawlware (sp?) was not automatically downloaded when I entered a social media site.  I told him I would not do that until I talked to my computer expert.  He said it may be too late for that.  I told him I would chance it and took his telephone number.  

Caller wanted me to perform some function on my computer.  Said they will simply block my computer from their location if I did not do it.  I asked for a call back number and they provided 888-347-6357 for Windows House Support.

FYI:
I did some research and I can confirm this is a scam.
Here is the list of events in order:
1.
The guy attempted to hack my email at hotmail. This triggred Microsoft Account team to forward me a email for password change
2.
5h later he called me at home offering to fix. Alert email from MS, then support from MS technician, it looks like  matching events
3.
To win my trust, he asked me to enter a DOS command ASSOC to display what  he 'bluffed' A COMPUTER ID, A UNIQUE ID OF MY COMPUTER :)
This # is actually can be find in ALL Windows computer using DOS command ASSCOC. You may find this # in your computer  zfsendtotarget=CLSID\{ 888DCA60-FC0A-11CF-8F0F-00C04FD7D062}
Ref http://answers.microsoft.com/en-us/windows/fo ... 24-eebf251c4c4f
4.
He said couple times, don't tell anyone this is confidential # that is your computer id. They can hack. Actually the reason, if I tell, everyone will find out that is the same number for everyone :)
5.
Then he tried to win access to your computer to get your personal data :) pretending he knows your computer id, he is from Microsoft :)
6.
If he calls again, I may say: May I call you back, I have meeting with ... FBI in 5 minutes :)

thanks for your info. One more thing I may want to share
Hours before the guy called me at home to access my computer, I received email from Microsoft account team advising me that my hotmail may been hacked, they required me to change my email password by click on the link on the email.
I suspected that the email may be fake, I logged in to my hotmail account and change password from there, not from the link.
After password changed, I received email from MS that the password was successfully changed.
Then I check the from sender id from the ALERT EMAIL with Password Changes, they matched and are the same sender.
Now I wonder if the guy wants to access my computer? I am still confused if real or fake :)

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Cybercriminals don't just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.

Take control of your computer remotely and adjust settings to leave your computer vulnerable.

Request credit card information so they can bill you for phony services.

Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.

Telephone tech support scams: What you need to know

Cybercriminals often use publicly available phone directories so they might know your name and other personal information when they call you. They might even guess what operating system you're using.

Once they've gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information is vulnerable.

Do not trust unsolicited calls. Do not provide any personal information.

Here are some of the organizations that cybercriminals claim to be from:

Windows Helpdesk

Windows Service Center

Microsoft Tech Support

Microsoft Support

Windows Technical Department Support Group

Microsoft Research and Development Team (Microsoft R & D Team)

Report phone scams

Learn about how to report phone fraud in the United States. Outside of the US, contact your local authorities.

How to protect yourself from telephone tech support scams

If someone claiming to be from Microsoft tech support calls you:

Do not purchase any software or services.

Ask if there is a fee or subscription associated with the "service." If there is, hang up.

Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.

Take the caller's information down and immediately report it to your local authorities.

Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.

What to do if you already gave information to a tech support person

If you think that you might have downloaded malware from a phone tech support scam website or allowed a cybercriminal to access your computer, take these steps:

Change your computer's password, change the password on your main email account, and change the password for any financial accounts, especially your bank and credit card.

Scan your computer with the Microsoft Safety Scanner to find out if you have malware installed on your computer.

Install Microsoft Security Essentials. (Microsoft Security Essentials is a free program. If someone calls you to install this product and then charge you for it, this is also a scam.)

Note: In Windows 8, Windows Defender replaces Microsoft Security Essentials. Windows Defender runs in the background and notifies you when you need to take specific action. However, you can use it anytime to scan for malware if your computer isn?t working properly or you clicked a suspicious link online or in an email message.

Learn more about Windows Defender

Will Microsoft ever call me?

There are some cases where Microsoft will work with your Internet service provider and call you to fix a malware-infected computer?such as during the recent cleanup effort begun in our botnet takedown actions. These calls will be made by someone with whom you can verify you already are a customer. You will never receive a legitimate call from Microsoft or our partners to charge you for computer fixes.

More information

For more information about how to recognize a phishing scam, see Avoid scams that use the Microsoft name fraudulently.

If you need help with a virus or other security problem, visit the Microsoft Virus and Security Solution Center.

To help protect against viruses and other malicious software, download Microsoft Security Essentials.

Windows 8 includes antivirus protection that?s turned on by default.

http://www.networkcomputing.com/networking/mi ... /d/d-id/1105669?

" Windows Processes Used For Sleight Of Hand

Jacoby said the scammer then instructed him to execute a DOS command to reveal the system's unique ID and allow her to verify that it was referencing the correct--infected--system. The caller then read out the license ID, and asked Jacoby if it matched the ID he was seeing on his screen. It did, but that was because the DOS command he'd run revealed the ID for a file extension that ships on all Windows PCs. The caller then instructed him to run the "verify" DOS command to see if his Windows license could be verified, and said that an "off" setting--which Jacoby saw--would indicate that the license couldn't be verified. But in reality, this setting is only used to "enable/disable operating system verification that data has been written to disc correctly," he said, and has nothing to do with the Windows license."

I got call this morning. Same story, He keeps insisting that he is from Microsoft Service Center and he wants to help me. He wanted me to check my computer id, i did and that is correct. He wanted me to check event Manager which I did, He wants to remotely log in to my computer to remove 'hacker' files from my computer. I refused and he keeps insisting and I hanged up. He called back and insisted again he wants to help :)
He said he would not know my computer id if he is not from MS.
I asked him how he knows my home phone # is associated with my computer id? Assume he get computer id because I use MS windows but I never gave my phone # to MS?

Warning: Scammers are getting more sophisticated by setting up a call-in # to "confirm" their legitimacy. Got a call from someone who said he was Matt Williams, and I suspect that English wasn't his first language. He claimed he was with Windows Tech Support, so I asked if he worked for MicroSoft and could I call them and verify. He said he did not work for them, but I could call and verify he was with Windows at 888-347-6357. Called that # and asked for the company name.  The person did not give it and transferred me to "Matt". I hung up. They use a Texas # too:  210-526-6628.

I got a call on my home number from a heavily accented Indian male saying my computer had been hacked and the IP address was being used by hackers.  I was suspicious. he have me  this number.  and the name Allen George and said I could call bank anytime  24/7.   I ran McAfee full scan which found no problems.  I called my Dell support desk to ask about it.

A man named Bryan Martin called my parents today, claiming to be from Microsoft. He said his records showed the computer was being hacked and he had some software they needed to install. He had a very strong accent and was hard to understand. They finally got him off the phone without giving too much information. His number was 1-888-347-6357.

someone called wanted me to turn on my pc,told me someone was hacking into mt computer.could not understand them strong accent.told them I would call them back.I will not.

I received a call from this number,  I told him I did not have time to deal with the issue when he called.  He gave me the 888-347-6357 number to call him back.  I invistigated the number and when I called him back to tell him that it was a scam, he told me to f**k off.  

I'm suppose to call back 888-347-6357 ext. MS109 ask for only Ivan!!

just had jeff from microsoft supposibly call me telling me my computer was being used ileagly gave me #18883476357 think its a scam waiting for microsoft to call me back then ill re post

Those person hacked my computer . They tld me that they are from Windows Services But they have not do anything in my computer.

Go ahead and call the real Microsoft Technical support. They'll be a good place to start, and here's their information: http://support.microsoft.com/contactus/.

Received phone message from someone representing themselves as from Microsoft and that someone was trying to hack my computer and I should follow their instructions after turning on my computer.  I asked for their phone number so I could return the call ( 1 888 347 6357).  I then called the folks who service my computer they advised it was a scam and that they had been busy cleaning up the mess they created with some of their customers.

Called back the above phone number only got music.

Reporting that I got the call today (Nov 25/13) and got scammed. What is the next required step to block or otherwise.

got a call from 6073978255 (caller ID said New York call) after talking to "Charles" who would not give me his employee # (and quickly wanted to hag up after being asked for it) gave me this number 8883476357 to call him back.. got this same type of call the other day (Windows technical support - we have been getting error messages from your computer) but I think I deleted the number in my caller ID  :/  

THIS makes me want to NEVER answer a call from anyone I don't know.. the other day when I got the call I actually sat down in front of the computer and was falling for it until he wanted me to push the windows key and another )i think it was R) which I never had any tech support ask me to do, ever!)  I opted out - Thankful for that!!

Contacted by this number and was told that virius had been found and they needed to access my computer, Said he was with MS Windows support group.... Called Microsoft security and was advise this is fraud and attempting to steal info from computer...

HANG UP!!!! They do not work fpr Microsoft!!!!

Same as all the previous reported done to me day.  Has to be some sort of scam seeing I just moved and my number has changed.  Even mentioned dif windows system than I actually have.

Just got a call from "Jeff" from Microsoft - strong Indian accent - wanted me to enter "www.care141.com" after pressing Ctrl + Windows button (or something like that - can't remember exact) - I told him I didn't have the time and would call back - he gave me this number, but I already knew he was a scammer.

Wanted me to run www.carre141.com from a private number....gave me this number when I questioned him.  I guess it is a muslim brotherhood site!

Man with Indian accent named "Charlie" claimed my computer was being attacked by haccker.  I asked for his phone # (1-888-347-6357) but I did not call him back.

Received the call today. Said he was from Microsoft Windows Support Center. Name James Cooper. Said my computer has been sending numerous reports of trouble to Microsoft. Wanted me to turn on my computer(it was on) and allow him access to fix problem. I asked for his telephone number so that I could verify he was legitimate. He gave me the above number. I said I would call him back when I verified his information. He called repeatedly all afternoon but I let it go to voicemail. He of course hung up!

I got the same call. His name was Stuart Clarke. ID# WCLK07 at 18883476357. Same M.O Someone is hacking your computer. I said talk to My IT Man. Oh no we must not do that.

Received a call from a man claiming to be from Microsoft, he said someone was trying to hack into my computer and asked me to turn it on.  My computer was on....I said give me your number and I will call back.  I didn't call back, how would Microsoft have my number?  

Still at it. Rec'd cold call supposedly from Windows Service Tech, Jeff, that the windows computer in my home was about to crash.  Wanted me to check some errors codes on my computer for him.   Didn't.