http://dockets.justia.com/docket/colorado/codce/1:2012cv02566/135851/

SUPERIOR MEDICAL SUPPLY vs SUPERIOR MEDICAL COMPANY LAWSUIT - DEFENDANTS: MIKE E. ARNOLD AND MIKE A. DIRKSEN -

ALIAS NAMES: MIKE BROWN, MIKE ADAMS, MIKE ALAN, WILLIAM BAXTER, DOUG BISHOP, STEVE RIVERS, STEVE SANCHEZ, OTHER COMPANY NAMES: AMPEX MEDICAL SUPPLIES, RIVERA MEDICAL CO, CORBIN SUPPLY, FALCON INTERNATIONAL INDUSTRIES, IHTA INC, DMZ INC, ALLIED MEDICAL COMPANY, ADVANCED MEDICAL CO, DECASTRO CHOPPERS, http://law.justia.com/cases/federal/district-courts/colorado/codce/1:2012cv02566/135851/35

Read more at http://www.whycall.me/713-774-4800.html#pjr6OCvAec0T0e1q.99

Michael Emoreth Arnold and Michael Alan Dirksen, those pozers should be in prison for wire fraud and money laundering.  they've been scamming innocent people for over 10 years now.

http://www.wysk.com/index/texas/katy/vkrpp8k/ ... ies-inc/profile

FALCON INTERNATIONAL INDUSTRIES (AT CHASE BANK / BANK OF AMERICA) IS WHERE ALL THE PROFITS GO INTO FROM ALL THE SCAMMING THEY DO FROM EACH OF THE BUSINESS LISTED BELOW WHICH ARE NOT EVEN REGISTERED AS A LEGIT COMPANY.

Their number now is 888-965-8850 and use AMPEX MEDICAL SUPPLIES to continue their scamming
www.ampexmedicalsupplies.com and riveramedicalcompany.com

FALCON INTERNATIONAL INDUSTRIES (AT CHASE BANK / BANK OF AMERICA) IS WHERE ALL THE PROFITS GO INTO FROM ALL THE SCAMMING THEY DO FROM EACH OF THE BUSINESS LISTED BELOW WHICH ARE NOT EVEN REGISTERED AS A LEGIT COMPANY.

http://www.wysk.com/index/texas/katy/vkrpp8k/ ... ies-inc/profile

Ampex Medical Supplies aka Rivera Medical Company aka Allied Medical Co aka Corbin Supply aka Advanced Medical Co aka Superior Medical Co were never registered as a legit business in the state of Texas nor in California where both offices are located in.

Company sells medical & latex gloves. They contact the business office at the Care Centers. They inform the business office that they are sending a shipment of free gloves for possible future procurement. The business office then receives an invoice three weeks later. On average each invoice is for $500 or more, the invoice description is: 2 boxes med vinyl powder free gloves.

They do business by several names. The remit addresses are UPS Stores in Texas. This vendor is known by many names: Ampex Medical, Rivera Medical, Advanced Medical & Superior Medical these are all DBA's. The corporation name is Falcon International Industries EIN#45-5613394. Mike Allen (Michael A Dirksen) & Mike Adams (Michael A. Dirksen), Doug Bishop (Michael E Arnold) Mike Brown (Michael E Arnold). William Baxter (Michael E Arnold) make the sales calls and collection calls. They are very aggressive when trying to collect on the invoice. They've cursed at my Director of Nursing at three of our care centers. Doug Bishop left me a voice mail on 07/30/12 he used profanity and called me profane names. They call and scream obscenities over the phone and hang up. As I type up this complaint I've already received three calls from Mike Allen and one voice mail.

Both criminals who are operating these scams DO NOT even have a license in California nor in Texas to operate all of these business names they've used - AMPEX MEDICAL SUPPLIES, RIVERA MEDICAL COMPANY, ALLIED MEDICAL CO, CORBIN SUPPLY, ADVANCED MEDICAL CO, SUPERIOR MEDICAL CO...which are all scams.

http://www.wysk.com/index/texas/katy/vkrpp8k/ ... ies-inc/profile

ampex medical supplies aka rivera medical company aka allied medical co aka Corbin supply aka advanced medical co aka superior medical company were never registered as legit business in the state of Texas or in California

AMPEX MEDICAL SUPPLIES @ 888-965-8850 is their phone number that are no longer scamming from 888-857-3945 they are scamming under the name AMPEX MEDICAL SUPPLIES @ 888-965-8850 - website www.ampexmedicalsupplies.com

they have changed changed their phone number yet once again. changed from 888-238-9290 and 888-857-3945 and 714-568-0111 and 877-591-3777 and 877-490-4716 to 888-965-8850

BEWARE! THEY ARE SCAMMERS!!
www.ampexmedicalsupplies.com
www.riveramedicalcompany.com

both are their websites and they are under investigation

these losers are still committing their crimes, they keep harassing me by calling me at midnight and all hours of the day as well as send phony text messages. they block their phone number when they call yet the idiots don't even realize that it all gets recorded and tracked back to them! ha! already have a boat load of documentation to prove it! f****ng losers need to get a real life and a real job and quit harassing people!

888-965-8850 <---their phone number changed to - AMPEX MEDICAL SUPPLIES aka RIVERA MEDICAL COMPANY
www.ampexmedicalsupplies.com
BEWARE---BEWARE------BEWARE----BEWARE-----BEWARE----BEWARE
MICHAEL A. DIRKSEN AND MICHAEL E. ARNOLD ARE THE SAME SCAMMERS USING BUSINESS NAME: RIVERA MEDICAL AND FALCON INTERNATIONAL INDUSTRIES TO SCAM CLINICS, PRIVATE DOCTOR OFFICES, HOSPITALS, ETC

www.riveramedicalcompany.com
888-857-3945 <---Rivera Medical Company - http://www.bbb.org/houston/business-reviews/m ... row-tx-90029351
1251 Pin Oak Rd Ste 131, Park Row, TX 77494


Fax: (818) 884-6588/PHONE: 877-591-3777
530 W. Los Angeles Ave #115-210, Moorpark , CA 93021

http://www.bbb.org/santa-barbara/business-rev ... ark-ca-92005449

888-428-8567 <---AMPEX MEDICAL SUPPLIES - http://www.bbb.org/houston/business-reviews/m ... aty-tx-90027114
1251 Pin Oak Road Suite 131-216, Katy, TX 77494
AND
1230-5 Medera Rd., Suite 166, Simi Valley, CA 93065
http://www.bbb.org/santa-barbara/business-rev ... ley-ca-92008716

http://business.ftc.gov/documents/bus27-complying-telemarketing-sales-rule

The law requires that when sellers and telemarketers offer to sell goods or services, they must provide the consumer with material information about the offered goods or services necessary to avoid misleading consumers. The term material means likely to affect someone?s choice of goods or services or decision to make a charitable contribution, or someone?s conduct with regard to a purchase or donation.

The Federal Trade Commission (FTC) has issued amendments to the Telemarketing Sales Rule (TSR) in 2003, 2008, and 2010. Like the original TSR issued in 1995, the amended Rule gives effect to the Telemarketing and Consumer Fraud and Abuse Prevention Act. This legislation gives the FTC and state attorneys general law enforcement tools to combat telemarketing fraud, gives consumers added privacy protections and defenses against unscrupulous telemarketers, and helps consumers tell the difference between fraudulent and legitimate telemarketing.

One significant amendment to the TSR prohibits calling consumers who have put their phone numbers on the National Do Not Call Registry. Another change covers the solicitation of charitable contributions by for-profit telemarketers.

Other key provisions:

*require disclosures of specific information
*prohibit misrepresentations
*limit when telemarketers may call consumers
*require transmission of Caller ID information
*prohibit abandoned outbound calls, subject to a safe harbor
*prohibit unauthorized billing
*set payment restrictions for the sale of certain goods and services

Sellers and Telemarketers Must Disclose Material Information

The Rule requires sellers and telemarketers, whether making outbound calls to consumers or receiving inbound calls from consumers, to provide certain material information before the consumer pays for the goods or services that are the subject of the sales offer. Material information is information that would likely affect a person?s choice of goods or services or the person?s decision to make a charitable contribution. More simply, it is information a consumer needs to make an informed decision about whether to purchase goods or services or make a donation. Sellers and telemarketers may provide the material information either orally or in writing. Failure to provide any of the required information truthfully and in a ?clear and conspicuous? manner, before the consumer pays for the goods or services offered, is a deceptive telemarketing act or practice that violates the Rule and subjects a seller or telemarketer to a civil penalty of $16,000 for each violation.

Basically what Rivera Medical Company does is they call you to phish for information. They ship and invoice you for medical golves you never authorized or ordered. This happened to a friend of mine and now she is having a hard time shorting this out. Rivera Medical Company claims that the golves were authorized and that the outrageous invoice is valid. I'm not even sure where Rivera Medical Companys' corporate office is out of, but I found their address in California on Business Consumer Alliance. Their phone number (888) 857-3945 is no longer in service. My friend and I cannot get through to them. We will be contacting BCA to file a complaint.



Criminals, Michael Emoreth Arnold and Michael Alan Dirksen don't even have a license to operate in California or anywhere else. They use several business names to scam private doctors, clinics, hospitals ECT and constantly move and change phone numbers in order to keep from getting caught! You can find a copy of this complaint at www.ripoffreport.com which was recently filed on 1/7/2014.  They have been reported to the authorities and will face charges real  soon!

http://www.vcstar.com/news/2010/aug/03/moorpa ... bureau/?print=1

Moorpark firm's sales tactics spark Better Business Bureau caution

By Stephanie Hoops

The Tri-County Better Business Bureau is cautioning businesses that use latex gloves to be wary of phone calls from the Rivera Medical Co. in Moorpark.

?Make your employees aware to be cautious if you get calls from anyone asking about replenishing their supplies, because what they?re trying to do is trick them into ordering merchandise,? BBB President Rick Copelan said.

No one from Rivera?s staff, including listed owner Mike Arnold, could be located for comment.

The BBB has given the company an F rating after receiving more than a dozen complaints from businesses around the nation alleging Rivera billed them for products not ordered. In many cases, the businesses received unsolicited phone calls from someone offering free trial gloves that were then shipped with $451.50 invoices, according to the BBB.

A Florida podiatrist complained to the BBB that someone from Rivera contacted his staff and misrepresented that it was the doctor?s established vendor. ?They tricked our staff into OK?ing the goods, which they claimed were ready to be shipped,? the complaint read. ?When we received the goods, we realized this was not our regular vendor and we did not require these goods. We called to clarify the shipment. Mr. William Baxter from Rivera (Medical) Company was very rude, unprofessional and hung up on us.?

Complaints to the BBB indicate Baxter was the ?warehouse supervisor? at Rivera, but there is no warehouse at the company?s address, 530 W. Los Angeles Ave., #115-210 in Moorpark. That address belongs to The UPS Store.

A spokesman at UPS said Rivera Medical is an active box holder there.

Rivera, however, has no website, and its phone number has been disconnected.

The city of Moorpark has not issued the company a business license.

Chief Deputy District Attorney Greg Brose deals in consumer protection issues. He said he didn?t have any information about the Rivera matter but noted that in general, ?when a business lists a mail-box drop as a business address, the business is frequently trying to hide its true location and may not be responsive to consumer complaints.?

Debra Henderson, procurement officer at a community clinic run by the Ninilchik Tribe in Alaska, said she gets three to four calls a year from businesses using similar tactics ? trying to get her clinic to buy supplies it has not ordered and does not want. ?These people know how to work the system,? she said.

After someone from Rivera got one of her employees on the phone, Henderson said, the clinic ended up with ?cheap? surgical gloves and a bill for $451.50.

Henderson complained to the BBB and hasn?t heard from Rivera since. Now her clinic has implemented a policy that requires all suppliers to speak directly with her.

Accounting departments should be on the lookout, recommends Cortney Cotter, an administrative staff member at a family practice in Sacramento that complained to the BBB about Rivera.

Cotter believes Rivera was hoping her accounting department would blindly pay $163 for a dozen boxes of gloves the practice would normally get at a fraction of the cost. Cotter and other staff members investigated and did not pay, but she was surprised to see in the complaints to the BBB that some medical offices did pay before realizing something wasn?t right.

?We?re really glad we looked into it,? she said.

by the way, that message wasn't intended towards you. It is intended for the scammers & their cronies associates (stalkers)

In criminal law, fraud is intentional deception made for personal gain or to damage another individual; the related adjective is fraudulent, and verb is defraud. Fraud is a crime and a civil tort at common law, though the specific criminal law definition varies by legal jurisdiction. Defrauding people or entities of money or valuables is a common purpose of fraud.

A hoax also involves deception, but without the intention of gain or of damaging or depriving the victim. Fraud is a defense in a civil action for breach of contract or specific performance of a contract. Fraud is a basis for equitable jurisdiction.

they be calling themselves smart thugs trying to act badass thinking they are smarter than anyone else, saying no one messes with them because everyone else is to dumb to figure out their scams and getting away with it for more than 10 years now. They back each other up literally speaking and cover up each other's lies to sound believable. Musta been taught early in childhood including especially the pathological lying. Doesn't surprise one bit which is why they spend all their time cyber stalking making threats to those exposing both criminals named in these posts in this forum and their scams yet they keep saying they are ignoring?  Yea, right ... typical...They're just very angry because people are exposing both criminals.  Their viciousness & retaliating in their posts on sites has been documented & traced! haha! keep up the good work you're just digging yourself deeper and deeper in your own donkey manure ....

Superior Medical Supply, Inc. v. Superior Medical Company et al

http://dockets.justia.com/docket/colorado/codce/1:2012cv02566/135851/

Plaintiff:    Superior Medical Supply, Inc.
Defendant:    Superior Medical Company, Michael E. Arnold and Michael A. Dirksen

Case Number:    1:2012cv02566
Filed:    September 27, 2012

http://www.knobbemedical.com/wp-content/uploa ... 12-cv-02566.pdf

ooooook.....yea sure.....now go pet your unicorn

Superior Medical Supply, Inc. v. Superior Medical Company et al

http://dockets.justia.com/docket/colorado/codce/1:2012cv02566/135851/

Plaintiff:    Superior Medical Supply, Inc.
Defendant: Superior Medical Company, Michael E. Arnold and Michael A. Dirksen

Case Number:    1:2012cv02566
Filed:  September 27, 2012

http://www.knobbemedical.com/wp-content/uploa ... 12-cv-02566.pdf

888-857-3945
Staff person in Receiving department within hospital receives a call saying that they need the address to ship gloves ordered by the Home Health Department.  Staff member provides shipping address.  Then 2 cases of gloves show up with her name and an invoice for over $500.  This is for 10 boxes of gloves, so $50/box of gloves.  With a note on the invoice saying merchandise is not returnable without written consent and subject to a shipping and restocking charge. Items must be returned within 15 days of the date of invoice.  A late charge of 5% may be applied to invoices paid after due date.  Unpaid invoices past 60 days may be subject to a 5% penalty per month.  Buyer agrees to pay reasonable attorney's fees and collection cost in addition to any other relief afforded to enforce collection.

As the director of the supply chain when the staff person brought this to my attention I told her I had seen or heard of this happening at other facility's.  We shipped the gloves back with the invoice inclosed saying that we had scammed into "agreeing" to the shipment of these gloves.
Today a call was transferred to me from our Home Health department saying that they had a Steve Rivers on the line calling to inquire about the payment status on the invoice, could she transfer the call to me or to Accounts Payable.  Not knowing the person was on the line I stated, "this must be the company that scammed Pattie into having gloves shipped and invoicing us for over $500."  Then Steve enters the call to say that he is offended and that we approved the order and need to pay for the gloves.  I told him there was no way we would pay for gloves that cost this much.  He said that he had a corrected invoice for just 10 boxes as the first invoice was for over 40 which is what Pattie "agreed" to order, but we had refused 40 boxes when UPS attempted delivery.  

We are not only a shipping but a recieving department so we don't refuse packages unless they are damaged.  I went to get Pattie to verify how many boxes she had gotten and returned.  When we returned to the line he said we were screaming a yelling and totally unprofessional.  I told him we had already filed a complaint with the BBB.  He said he just wanted to get us the corrected invoice to pay for the 10 boxes of gloves that we had signed for and he had confirmation with UPS.  

He continued to say that we were rude and obnoxious customers and had several facilities that order gloves from them, he was shocked at our unprofessionalism.  We finally just hung up.  

He then called back to our Home Health department and told them he cannot believe that a hospital would have two idiots working and dealing with vendors like us.  She then transferred him to my voicemail.  Here is verbattum what is on the message left today, "...don't really understand the phone etiquette in the way in which you were talking to me, I am a little shocked by that especially if this IS a business in a hospital.  I would expect that you would have a little more restraint.  It is rude and obnoxious...if you would like to call me back to resolve this before I turn this over to my supervisor.  Again you are rude and obnoxious." Received today at 11:59 EST.

Then of course we find a corrected invoice for $142.98 on our fax machine.

We don't intend to call you back Steve.  The gloves have been returned, we have a tracking number.

We will not be paying the invoice for $142.98 dated 3/13/2013, but received today 4/5/2013.

Please stop calling hospitals that have gloves on their shelves.  If they want your gloves they will call you, not the reverse.

Scammers/fraudsters at 888-857-3945 have been reported to the BBB and authorities. they use several business names and don't use their real names. check out reports at the BBB online under each business name which will be provided below.

LAWSUITS FILED:
September 2012 for infringement against MICHAEL E ARNOLD & MICHAEL A DIRKSEN for using Superior Medical Co, which belongs to another business in Colorado.

Office in California and office in Houston Texas. Both Michael Emoreth Arnold and Michael A. Dirksen operate their scam in the same

Their CURRENT Physical address is 10333 Harwin Dr., Ste. 170 Houston, Texas 77036

BUSINESS NAMES THEY USE: DMZ, Inc.,AMPEX Medical Supplies, Falcon International Industries, Rivera Medical Co., Superior Medical, Advanced Medical, IHTA Inc., Allied Medical
Corbin Supply

PHONY NAMES THEY USE: Steve Rivers, Doug Bishop, William Baxter, Mark Stewart, Mike Allen, Mike Brown, Steve Alexander, Kevin Garrett, Jack Taylor, John Traynor, Myrna Gatrost and others

THEIR REAL NAMES: Michael E. Arnold and Michael A. Dirksen

PREVIOUS PHONE NUMBERS THEY'VE USED:(713) 334-2166,(713) 334-2685,(888) 999-8826, (888) 238-9290, (281) 238-9290, (888) 844-9290, (714) 568-0111, (888) 841-3313, (713) 334-2166 (Fax)

CURRENT PHONE NUMBERS THEY ARE USING: 888-857-3945, 713-774-4800, 713-774-4801

PREVIOUS ADDRESSES: (this is a PO BOX/UPS store) 12335 Kingsride Ln
Houston, TX 77024/12335 Kingsride Ln #102
Houston, TX 77024, (this is a PO Box/UPS store) 8524 Hwy 6 N #315 Houston, TX 77095, 1534 N. Moorpark Rd., Ste. 343, Thousand Oaks, CA 91360, P.O. Box 34549, Los Angeles, CA 90034, (this is a PO Box/UPS store)1230-5 Medera Rd., Suite 166, Simi Valley, CA 93065

EMAILS: dcmdinc@gmail.com, IHATinc@att.net
REPORTS ON FILE WITH THE BBB

LAWSUIT FILED AGAINST SCAMMERS: MIKE E. ARNOLD/MIKE A. DIRKSEN

http://www.knobbemedical.com/wp-content/uploa ... 12-cv-02566.pdf

http://dockets.justia.com/docket/colorado/codce/1:2012cv02566/135851/

http://www.ripoffreport.com/r/Steve-Rivera-Rivera-Medical-Company/Houston-Texas-77036/Steve-Rivera-Rivera-Medical-Company-Out-of-Houston-TX-called-and-asked-if-we-needed-glo-1045279

http://www.ripoffreport.com/r/Rivera-Medical-Company/Houston-Texas-77036/Rivera-Medical-Company-Glove-phone-call-scam-Houston-Texas-1040942

http://www.ripoffreport.com/r/Rivera-Ampex-Superior-Advanced-Falcon/Katy-Texas-77450/Rivera-Ampex-Superior-Advanced-Falcon-Ampex-Medical-Supply-Superior-Medical-Supply-1026994

http://www.vcstar.com/news/2010/aug/03/moorpa ... bureau/?print=1

http://www.scamexposure.com/scam-report/river ... al-c133777.html

RIVERA MEDICAL COMPANY aka AMPEX MEDICAL aka FALCON INTERNATIONAL INDUSTRIES aka IHTA INC aka DMZ INC aka ALLIED MEDICAL aka ADVANCED MEDICAL CO aka SUPERIOR MEDICAL CO aka ALPHA MEDICAL aka CORBIN SUPPLY - 1 OFFICE IN CALIFORNIA AND ANOTHER IN HOUSTON TEXAS. BOTH OFFICES RUN SAME MEDICAL GLOVE SCAM - OWNER:  MICHAEL EMORETH ARNOLD 888-857-3945, MOVED FROM CALIFORNIA TO KATY TEXAS IN JUNE 2012. OFFICE IN CALIFORNIA STILL OPEN & CONTINUING THEIR SCAM UNDER THE DIRECTION OF MICHAEL E ARNOLD BY HIS ASSISTANT ***********

RIVERA MEDICAL COMPANY
http://www.bbb.org/houston/Business-Reviews/m ... row-tx-90029351

Failure to respond to 14 complaints filed against business

Rivera Medical Company
1251 Pin Oak Rd Ste 131, <----PO BOX INSIDE UPS STORE
Park Row/Katy, TX 77494
Additional Locations
10333 Harwin Dr. Suite 170 <---THEIR BUSINESS ADDRESS
Houston Texas 77036
Phone: (888) 857-3945

Additional Information
BBB file opened: November 19, 2012

14 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type                   Total Closed Complaints
Advertising/Sales Issues             6
Billing/Collection Issues              6
Problems with Product/Service    2
Total Closed Complaints            14


5/12/2013
COMPLAINT:
Mike Arnold called our company offering "the opportunity" to test their medical gloves. He stated that this was a test of a pair or two and a price list. NOT a purchase of a cases of $229 gloves. He is extreamly pushing then ships 2 boxes of gloves that usually cost under $30 a box, but when you receive this "product test" there is a packing slip and bill for $229.00 per box plus freight and handling. We sent them right back to them and the box returned to us yet again with the "return to sender - no returns accepted" written in black marker. ***** then calls numerous times a day demanding payment. He is very rude and aggressive. I now have an invoice for $562.65 and gloves that they have refused to accept back. He offers to send *** out to pick up a check yet will not take back the product that we do not want or ask for. This product test turned into a real high priced scam and now we can not get him to take back this product or get him to stop calling repeatly. He refuses to work with anyone and gets very loud and rude when spoken to.

Desired Settlement: We would like him to take back the product and stop harrassing us. This is not what was he said. He said it would be a small product test not a blown up sale.

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.


4/7/2013
COMPLAINT: I was called by this company and was told that I was gonna receive complimentary gloves, I received the gloves and after an invoice of $491.50 for something I never agreed on, I called back and asked what address I can send them back to, they told me to send it to ***** ****** ***** **** *******, TX 77036. I'm not in charge of payments, I'm only in charge of supplies, I don't want my boss to fire me for this.

Desired Settlement: I want them to pay for their crime, I don't want anything back, I just want justice.

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.

3/31/2013
COMPLAINT: Received call from this company at the beginning of the year offering to send a free sample of gloves and chocolates. Gloves arrived along with hard candies :) After arrival we started receiving numerous rude calls a day about sending them payment for the gloves. Decided to go ahead and pay them thinking it was just a misunderstanding about being "free samples" Few weeks later 4 more cases of gloves arrive. No ONE ordered these. Each time their number is called it goes to a recording. Have not heard back from them as stated in their recorded message. Will continue to contact them, especially after we receive their bill.

Desired Settlement: Just for public knowledge

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.


3/31/2013
COMPLAINT: A member of our Purchasing department answered a call from Rivera Medical stating that they had an exam glove order for us that had been on backorder and did we want them to ship them. We received eight boxes of exam gloves and an invoice for $458.00 plus $33.50 freight for a total of $491.50. Initial contact about this was handled unprofessionaly by a representative of Rivera Medical about the fact that we placed the order and need to pay the invoice. Besides the fact that we do not order anything without a purchase order, and never do phone orders, it would appear from what is shown online that this is a scam that they do nationwide. The other thing is the ridiculous amount of money they charge for the product. We pay around $10.00 a box for the exam gloves we use, and they invoiced us 458.00 for eight boxes (57.25 each). Finally spoke to a represenative at Rivera Medical today and told him we would be shipping the product back and will not pay the invoice.

Desired Settlement: Just want to make people aware that this is going on.

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.

2/24/2013
COMPLAINT: Additional Notes
Complaint: This company called our facility and pretended to be our routine medical supply company, asking if we still wanted out standing order of ***** **** ******. Our ***** member was not aware that this was not our ***** rep with our authorized company and said to send out standing order* ***** **** ****** were sent at an exorbitant price and are not an approved brand nor from an approved supplier for our business.

Desired Settlement: For company to never call our business again and to stop fraudulent sales practices.

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.


2/8/2013
COMPLAINT:  This company called and pretended to be another company and sent us medical gloves and then tried to bill us for them. They lied, they fished for information and they are criminals.

Desired Settlement: I want a return shipping label to return the products and I want to be added to there DO NOT CALL list.


1/28/2013
COMPLAINT: This company contacted me by phone stating that I could keep the cost of gloves down to ***** per box for the next **** if I would order * cases of ******. When I recieved their invoice on ******* dated ******* the charge was ****** per case of * boxes. I can obtain the same gloves from another ****** for ****** for a case of ** boxes. It states on the companies invoice that Items must be returned within ** days of invoice. They obviously either back dated their invoice or held it for ** days before mailing it so that I would not meet the requirements for return. I have attempted several times to contact them by phone to no avail. You only get n answering machine and are asked to leave a voice mail message.

Desired Settlement: I would like call tags issued for the merchandise so that I can return them to the company and have have this matter resolved.


1/26/2013
COMPLAINT: This company called and spoke to an employee here about some medical gloves. That employee gave the caller the name of the person that orders those supplies and put that person on hold. When the employee that orders the supplies got to the phone, the caller was no longer on the line. The phone call was ********. We received an invoice for 2 cases of vinyl gloves for $600.00 each plus shipping  each - far too much for vinyl gloves. I knew this was a SCAM when I saw the invoice. We watched for the gloves to be delivered and refused the delivery. They should not have ever been shipped or invoice - no one ever approved the order.

Desired Settlement: Find out who this is - can not verify the business or the address.
_______________________________________________

http://www.bbb.org/santa-barbara/business-rev ... ark-ca-92005449

RIVERA MEDICAL COMPANY
530 W. Los Angeles Ave #115-210,  <----PO BOX INSIDE UPS STORE
Moorpark , CA 93021
Phone: (877) 591-3777
Fax: (818) 884-6588

Failure to respond to 8 complaints filed against business

Complaint Type                 Total Closed Complaints
Advertising/Sales Issues           6
Delivery Issues                         1
Problems with Product/Service    
Total Closed Complaints           8

BBB file opened: June 19, 2008
Business started: 03/01/2007
Business started locally: 03/01/2007
Contact Information:
Mr. Mike Arnold, Owner
Mr. Mike Brown, New Accounts Supervisor
Customer Contact: Mr. Mike Arnold, Owner

Complaint: Rivera medical called to say that they were sending several cases of gloves and a box of Spees chocolate. She continued by saying that the cost of gloves that we order from them is increasing but they would send the cases at the current price to save us money before the cost increase. I explained that we were not getting our gloves from Rivera, she continued by saying that we do infact get our gloves from them and it shows that we usually order medium size gloves and how many cases would. I told her that I order from Medline. She hung up.

Desired Settlement: Do not call again

Let the truth be known...You (we know who you are) who comes here to attack those who expose scammers and fraudsters on these public forums. You're an attention seeking whoremonger getting your thrills in making goofy threats while hiding behind a computer screen. GROW UP! What you need to do is get a life or drop dead if you don't have a life. Again, this is a public forum exposing scammers/fraudsters in other words, CRIMINALS who rip off innocent people and their business. Now that is MEAN & so wrong! It isn't your blog or for you to write your personal issues & vendettas. Evidently, you, hypocrit see nothing wrong with your relative scamming & ripping off innocent people yet you write your judgmental blah blahs & vicious goofy threats desperately wanting to be heard & rightfully pissed off because you are being ignored & nothing you can do about it....Guess what....WE DON'T CARE! Wan't to be heard? Stop being a stupid wussy coward, face the person, say it to their face, otherwise, STFU! & GO AWAY!...No one cares & bitchin about it won't change a damn thing...lol..smh...rolling my eyes...ROTFLMAO....smh some more....lol

******DID YOU KNOW YOU CAN SUE TELEMARKETERS 500$ PER CALL?**********

That's right, under the provision (47 CFR 64.1200 (e)(2)(iii)) which is a provision within the Telephone Consumer Protection Act of 1991 (TCPA) - There's a detailed guide produced by folks of UCAN.ORG which is worth downloading.

This is how it works, when a telemarketer calls you:
Report the number to whycall.me (good for reporting all annoying calls), including the name of the agent that called.

Ask the agent to be put on the Do Not Call list (this different from DNC, this list is managed by the company)

Take down the name of the agent who called and request the postal address of the company
Send a certified letter (with a return receipt) demanding to be placed on the company's do not call list (keep a copy along with the return receipt, which you may need to use as proof.

Wait 30 days (refer to your original complaint on whycall.me if you forget the date and name of the rep)
Now each time the telemarketer calls you can get $500 by suing them in small claims court (which is pretty easy to do)

If you think it's a rare occasion for a company to get fined, think again, just look at the list of companies fined for junk faxing (http://transition.fcc.gov/eb/tcd/ufax.html) keep in mind that junk faxing has gone down significantly so instances of telemarketers calling you is much bigger.

Reference sources:
http://edocket.access.gpo.gov/cfr_2008/octqtr/47cfr64.1200.htm
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-153A1.doc
http://www.law.cornell.edu/uscode/
http://www.gpoaccess.gov/cfr/index.html
http://www.donotcall.gov/
https://complaints.donotcall.gov/complaint/complaintcheck.aspx?panel=2
http://www.ftccomplaintassistant.gov/
http://www.aarp.org/bulletin/departments/2002/consumer/0810_consumer_1.html
http://www.the-dma.org/government/donotcalllists.shtml
http://oag.ca.gov/
http://www.consumeraction.gov/utility.shtml

;) keep in mind...THEY CHANGED THEIR NUMBER TO 888-857-3945 - They called my accounting dept. and yelled at my clerk DEMAMDING payment. I called back right away to find out who these clowns are and why they are demanding our money. I have never heard of Rivera Medical Company. The person who answered the phone said his name is Mike Adams. I did my research on these scoundrels and found a shitload of complaints on them so I know our business wasn't the only one targeted to be scammed by these fraudsters. There are businesses out there like ours - those who have fallen victim to their scams and those who did a little research and found out they are still scamming. After speaking to a few other businesses about these scammers and their scams, I found out the scammers have called from all of the following phone numbers...keep in mind, some of the numbers are already disconnected because that is what scammers/fraudsters/scoundrels AKA CRIMINALS (pun intended) do to keep their scam business up an running: 877-490-4714, 888-857-3945, 877-591-3777, 888-428-8567, 877-818-713-8130, 713-334-2166, 713-334-2685, 888-999-8826, 888-238-9290, 281-238-9290, 888-844-9290, 714-568-0111, 888-841-3313, 713-334-2166, (Fax) 888-238-9290. All these phone numbers are or were registered under several business names, (same scammers) and a few of those business names were based in either Houston Texas, and several cities in California (Simi Valley, Thousand Oaks, Thousand Oaks, Los Angeles, Bakersfield, Chatsworth, Orange) Also found out Michael Emoreth Arnold recently moved from Simi Valley California to, Katy Texas which is only minutes from Houston Texas.

If it wasnt for public forums like these, for the public to post comments about evil puppets like, Michael Emoreth Arnold and Michael Alan Dirksen who lust after greed and money, ripping off innocent people and scamming them out of their hard earned money with their business names such as; Falcon International Industries, IHTA inc, DMZ inc, Rivera Medical Company, Ampex Medical Company/Suppy, Advanced Medical Co, Allied Medical Co/Supplies, Superior Medical Co, Alpha Medical Co, Corbin Supply, and many others then we would have fallen victim to their scams like many other business have, unfornately. Your tactic in calling our department and lying in saying our shipping clerk placed an order with your company, then changing your lie and saying we must have placed an order with you online through your website is very deceptive and you thought you would get away with it. Think again! We aren't paying you you a cent! Stop calling and harassing us, threatening and cussing out our employees to pay you for a bogus invoice! We NEVER called you! We NEVER placed any orders with you, previously, currently and won't ever do so in the future - so you can pick up all 100 cases of your used up junk "so called medical gloves" which you shipped to us fraudulently. We are generously giving you 2 weeks to pick up your junk or we will donate them to a charity, if they will accept it, if not, we'll just throw it away! Now get a real job and quit being a loser money whoremonger!

http://www.bizapedia.com/tx/FALCON-INTERNATIONAL-INDUSTRIES-INC.html

FALCON INTERNATIONAL INDUSTRIES INC
Information current as of Oct 12, 2012.
Company Age:      1 Year 4 Months

File date: 0801618822
Filing Date:  06/28/2012

Filing State:  TEXAS (TX)
Qualifying State:  N/A

Registered Agent:    
Mike Arnold

Principal Address:    
1302 Longdraw Dr.
Katy, TX 77494

http://businessprofiles.com/details/ihta-inc/TX-0800742227#ixzz2hxG64QdX

business names they use -
IHTA inc, DMZ inc, FALCON INTERNATIONAL INDUSTRIES, ALLIED MEDICAL CO, AMPEX MEDICAL CO, ADVANCED MEDICAL CO, SUPERIOR MEDICAL, RIVERA MEDICAL CONPANY, CORBIN SUPPLY ETC

http://www.bizapedia.com/tx/FALCON-INTERNATIONAL-INDUSTRIES-INC.html

http://www.businessconsumeralliance.org/Repor ... ty-TX-100126526


**** COMPLAINTS REPORTED TO BETTER BUSINESS BUREAU ABOUT RIVERA MEDICAL COMPANY AKA ALLIED MEDICAL SUPPLY JUST TO GIVE YOU AN IDEA HOW THEY SCAM INNOCENT PEOPLE OUT THEIR MONEY - THEY USE LIES AND DECEPTION TO RIP OFF BUSINESSES***

Here are just a few complaints out of the enormous amount of complaints online with the BBB - our goal is to  make the public aware on what tactics the scammers use on those who work in those types of businesses that use medical gloves and scam them out their hard earned money which is all based on lies and deception. These criminals don't care who you are and how much money they steal from you. It's all about their lust for greed and money. More flyers will be going out tomorrow. We have a rep in your city and state and will get the info out to you as soon as we possibly can. Our info is on that flyer. We will answer any questons you have.

                                                          *****  2013  ****

Here's another tactic the scammes use to rip you off:

COMPLAINT: Mike Arnold called our company offering "the opportunity" to test their medical gloves. He stated that this was a test of a pair or two and a price list. NOT a purchase of a cases of $229 gloves. He is extreamly pushing then ships 2 boxes of gloves that usually cost under $30 a box, but when you receive this "product test" there is a packing slip and bill for $229.00 per box plus freight and handling. We sent them right back to them and the box returned to us yet again with the "return to sender - no returns accepted" written in black marker. Mike Arnold then calls numerous times a day demanding payment. He is very rude and aggressive. I now have an invoice for $562.65 and gloves that they have refused to accept back. He offers to send UPS out to pick up a check yet will not take back the product that we do not want or ask for. This product test turned into a real high priced scam and now we can not get him to take back this product or get him to stop calling repeatly. He refuses to work with anyone and gets very loud and rude when spoken to.

Desired Settlement: We would like him to take back the product and stop harrassing us. This is not what was he said. He said it would be a small product test not a blown up sale.

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.


                                                           ****** 2013 ********

Here's another tactic the scammers use to rip you off:

COMPLAINT: I was called by this company and was told that I was gonna receive complimentary gloves, I received the gloves and after an invoice of $491.50 for something I never agreed on, I called back and asked what address I can send them back to, they told me to send it to  10333 Harwin Drive Houston TX 77036. I'm not in charge of payments, I'm only in charge of supplies, I don't want my boss to fire me for this.

Desired Settlement: I want them to pay for their crime, I don't want anything back, I just want justice.

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.



                                                         ********* 2013 *******

Here's another tactic the scammers use rip you off:

COMPLAINT: Received call from this company at the beginning of the year offering to send a free sample of gloves and chocolates. Gloves arrived along with hard candies :) After arrival we started receiving numerous rude calls a day about sending them payment for the gloves. Decided to go ahead and pay them thinking it was just a misunderstanding about being "free samples" Few weeks later 4 more cases of gloves arrive. No ONE ordered these. Each time their number is called it goes to a recording. Have not heard back from them as stated in their recorded message. Will continue to contact them, especially after we receive their bill.

Desired Settlement: Just for public knowledge

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.



                                                       ********* 2013 ***********

Here's another tactic the scammers use to rip you off:

COMPLAINT: A member of our Purchasing department answered a call from Rivera Medical stating that they had an exam glove order for us that had been on backorder and did we want them to ship them. We received eight boxes of exam gloves and an invoice for $458.00 plus $33.50 freight for a total of $491.50. Initial contact about this was handled unprofessionaly by a representative of Rivera Medical about the fact that we placed the order and need to pay the invoice. Besides the fact that we do not order anything without a purchase order, and never do phone orders, it would appear from what is shown online that this is a scam that they do nationwide. The other thing is the ridiculous amount of money they charge for the product. We pay around $10.00 a box for the exam gloves we use, and they invoiced us 458.00 for eight boxes (57.25 each). Finally spoke to a represenative at Rivera Medical today and told him we would be shipping the product back and will not pay the invoice.

Desired Settlement: Just want to make people aware that this is going on.

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.

                                                         ********* 2013 **********

COMPLAINT: This company called our facility and pretended to be our routine medical supply company, asking if we still wanted out standing order of ***** **** ******. Our ***** member was not aware that this was not our sales rep with our authorized company and said to send out standing order* ***** **** ****** were sent at an exorbitant price and are not an approved brand nor from an approved supplier for our business.

Desired Settlement: For company to never call our business again and to stop fraudulent sales practices.

BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.

BBB Comments: After initial complaint and follow up notice submitted, the company chose not to respond.

888-857-3945 and 877-490-4716 and 888-428-8567 are also phone numbers these scammers make calls from to scam business's like ours.

If it wasn't for these forums the fraudsters would have succeeded in their scam - Mike Brown aka Michael Emoreth Arnold called us to say we owed money on one of their invoices for an order? What order? I asked the fraudster and he said our accounting person reconfirmed and approved yet he couldn't come up with the name of that employee in our accounting department. We do not place orders without a Purchaw order which is company policy, and never place verbal orders with anyone. I knew right away this was a scam. The way his scam works is, he'll have one of his so called "telemarketers" call our facility and other facilities to say they are fulfilling the rest of an order we or other facilities placed with them and they will even go as far as saying they are our vendor for medical gloves and will be shipping the rest of an order all they need is a contact name so they can proceed to ship. We already have a preferred and approved vendor, same one for the last 8 years who we buy our medical gloves from and not "Rivera Medical co" so I know this definitely a scam!

I have been leaving message after message for Rivera Medical co and to this date I have not received a phone call back. Again yesterday I received ANOTHER 4 boxes of these latex gloves (my office does not use latex gloves)and an invoice totaling $903.00. I did not order these gloves and the invoice is stating that this was a verbal order. Come on!! I have just contacted our attorney general office and the better business bureau regarding this company.  Stop the madness!! I also contacted UPS and these 4 boxes are being sent back to Riveria and they are paying for it. I also reported them to UPS