Citizens bank Fraud Department. It's Legit.

Absolutely legitimate. I just called the office and I was a bit weary because I've faced some frauds and scams before, but on the phone the customer service representative was very helpful and had all the data on my transactions. From what was on my Authorisations on Hold to what did not show up on my transactions. The man was very helpful and had information such as what phone number would be best to call me and my home address. I'll be waiting to get my new debit card in 3-5 days as well! I'm glad Citizens is watching for all these things.

Got a call from this number claiming to be citizens bank fraud department. Called back and the caller was able to tell all the recent and outstanding transactions. So appears to be valid.

Yep, can confirm this was legit.  I had a charge from Blizzard (for my World of Warcraft subscription) and they were checking because the card had $1 authorization charges in addition to the $14.99 monthly subscription charge (I had previously used a different card on the acct).  I'm glad they check this stuff!

received a call from this #; it was legit Citizens card risk/fraud. Had a charge for $20.01 from The Village at 7 pending.

Got a voice mail from this number stating that there is suspicious activity on my card.  The guy's voice sounded a little funny/ monotone so I called Citizen's directly instead of calling this number back.

Turned out it's legit. My old card expired and I just got a new one so I changed the info on some of my automatic payment plans.  One of them did a $1 charge to see if the new card is legit and Citizen's thought it was fishy so they flagged it.

My husband got a call from this number, saying that the caller (John) is from Charter One bank and has an FYI on one of our accounts... Left this number to call back. Now I am confused.

I received a call from this number and called them back.  It was Citizens Banks card risk prevention number.  There had been an attempt to charge $0.01 to my debit visa card.  Apparently this is something that they watch for and block.  People try to run random numbers at very low amounts to then attempt to steal a much larger amount.  I logged onto my online account as I was on the phone with them and the woman told me the line items heading which was "POB OPERATING P" and the amount.  That is exactly what was on the line items for Outstanding Authorizations and Funds on Hold.

I too got the same message and was concerned about the call.  Glad to see it was legit!

yes the 888 910 5555 is the legit citizens card risk prevention #

This is a valid number from Citizens. I made a transaction in Florida and they called me within mins. Seemed a little suspect at first. I called the regular number I use and sure enough it is their Fraud division.

Glad to see this number is legit.  I also received a call from this number about fraudulent charges.  I guess now I can call it back.

Also received a call from Fraud Services asking me to call this 888 #.  Then called my local branch and they confirmed everything.  Number is legit!

I also received a call from someone from Citizens regarding fraudulent charges on my card.....they gave me this 888 # to call, and I checked with Citizens Bank directly, and that is the Card Risk Prevention #.  It is a legit Citizens Bank #.

said they are from citizens bank and they put a block on my card. not sure, i have to check with the bank now