I am a representative of AnswerNet, one of the companies that have been mentioned in the complaints on this website. The calls that the complainers have been receiving are NOT from our company. AnswerNet appears to be a victim of caller ID ?spoofing.? Caller ID spoofing is the ability to change the telephone number that appears on a caller ID display when they receive a phone call. Many scam artists deliberately falsify their telephone number to disguise the true identity of the calling party in an effort to present fraudulent offers of a variety of goods or services.

AnswerNet is a full service call center provider that produces telemarketing campaigns on behalf of our clients. We do not engage in direct-to-consumer calling programs for AnswerNet itself. AnswerNet follows strict FCC guidelines, and scrubs all calling lists against the National Do Not Call Registry (DNC). Additionally, our model is business-to-business only.

AnswerNet does want to assure consumers that we are doing our best to correct this situation. Please continue to contact the FCC when called by these individuals.

Should you wish to contact our corporate office about this matter, please call 800-411-5777 and you will be directed to the Communications department.

This telephone number belongs to Pacific Telecom Communications Group, a public utility operated in part by F Antone Accuardi of Portland Oregon.  He uses a foreign "shell" company to enter into revenue sharing agreements with illicit telemarketers.  This is a likely violation of a number of laws, including 16 C.F.R. §310.3(b) of the Federal Telemarketing Sales Rule.

For more information about the people behind this unsolicited call, go here:  
http://telemarketerspam.wordpress.com/2012/10/08/pacific-telecoms-robo-call-revenue-sharing-scheme-revealed/

Complaints of misconduct involving Pacific Telecom's F Antone Accuardi can be sent to:  CAO@osbar.org

As a licensed attorney, Accuardi is subject to oversight by the Oregon State Bar Association.  According to official documents from State investigators, Accuardi "... is responsible for a large percentage of the illegal telephone calls made using Pacific Telecom?s telephone numbers."

F Antone Accuardi can be reached directly here:
Interlaw@justice.com
legal@pacifictelecommunications.com
Cell:   971-404-4185

Pacific Telecom Communications Group
12228 Venice Blvd. Suite 559
Los Angeles, CA  90066

971-220-1988 belongs to Pacific Telecom Communications Group, NPAC SPID 215G

Source: FTC.gov
Only listed name was:
Steve Hamilton
3234 Ettrick St,
Los Angeles, CA 90027
(323) 665-0696 is a land line phone
Caller: Pac Telecom Comm Group
Call Type: Telemarketer

971-220-1988 belongs to Pacific Telecom Communications Group, NPAC SPID 215G

Source: FTC.gov
Only listed name was:
Steve Hamilton
3234 Ettrick St,
Los Angeles, CA 90027
(323) 665-0696 is a land line phone

Good for you, if enough people keep up the pressure the government will have to take this seriously.
What To Do When You Get an Illegal Robocall; http://www.ftc.gov/bcp/edu/microsites/robocalls
1.    Hang Up. Do not press 1 or any other numbers to get off the list.
2.    Consider blocking the number
3.    Report it at http://www.fcc.gov/complaints
4.    Report it at https://www.ftccomplaintassistant.gov
5.    People should continually file complaints with their Attorney Generals office.
Register your phone numbers online at http://www.donotcall.gov or call (888) 382-1222 (must call from # you want removed).

I have greatly reduced the number of calls to my cell phones by going to my carriers website (Verizon) and they allow me to block up to 5 numbers for 90 days. Since these scum change numbers every 30 I have had a very peaceful time. Call me once shame on you, call me twice shame on me. I also put it in my contacts list under Scum Suckers and assign it NO ring tone so at least after the first call they won't bother me anymore (I have filled all of the numbers in each and am up to Scum Sucker 47 now). This is only a whack-a-mole solution however it is the only one I can offer.

The criminals behind this operation aren't going to pay attention to you asking to be removed from their list. Their calls cost them nothing and they can make thousands of them a day so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they have a working number. So what is their reason to continue calling even though they know you won't fall for their scam?
It's called the CNAM revenue-sharing program. Here is the explanation direct from the website of one of these operations.    http://www.telephonemanagement.net
"Every day your company makes thousands of outbound phone calls. Every one of those calls generates revenue for many companies, why not yours?
Our CNAM revenue-sharing program helps you make money every time a Caller ID request is made by a phone carrier. A high-traffic call center can lose hundreds to thousands of dollars a day to phone carriers by allowing them to charge for access to your own data."

You can now see why the criminals keep calling even though they know you won't fall for their scam. If someone does make the mistake of answering the phone and falling for their con then it is just icing on the cake for them. These people are the lowest form of filth on this planet.
Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. The government needs to go after them using the RICO act. That will be the only effective means of dealing with this.
Here is an excellent blog site that I found that explains how one company is getting away with this activity.  
                               http://telemarketerspam.wordpress.com

Complaint filed with FTC, and the Illinois and Oregon State Attorney General's.

Blah Blah Blah...Do Not Call List...Blah Blah Blah...Congress...Blah Blah Blah...

Attempted to communicate with offending company by pressing "9", as instructed, to be taken off the list. And also tried to call right back using 971-220-1988 - Pacific Telecommunications Group recording indicated that this is a disconnected number. Total scam - probably outside of the country.

The number belongs to PacTel, but the spammer is making it show up on your caller ID without PacTels' knowledge or permission.

They are using a non assigned number to "SPOOF" your caller ID.   This is to help them 'hide out' from the FTC.    It doesn't really work, but I guess it makes the morons doing all the calls feel better.

All of those Oregon and Washington state numbers that show up are faked or spoofed.  If you call it back you get the message that the number is out of service or disconnected or cannot be dialed.  This is the smoking gun of a scam operation faking their caller ID info.

There is nothing that PacTel can do to prevent or stop this.  The crooks behind the calls are just plugging these numbers into their VoIP (internet phones) and they don't care.

Please delete my name and number from this calling list.  I have adhered to all the directions everytime I get a call and pressed the 9 to be taken off the list. As yet, after months of trying to get these calls to stop, this company is breaking their own rules.  If they indeed want to help me, take my name off.

THE DO NOT CALL LIST is totally worthless, as with most branches of the us government.

They're really not doing anything illegal,except violating the 'do not call registry' which our government does not enforce! Ethically,it is wrong to cheat and deceive the low income, uneducated and elderly,but this could not have been going on for 10 years if people did not 'take the bait'..Spreading the word of this scam,especially to this group of vulnerable persons,will dry up the scammer's income and our phones will stop ringing!

After the recorded message, I selected to speak with their rep. First I asked where they were calling from -- they said Orlando. They told me I could reduce my rate on the credit cards I have, and I asked if I needed to buy or do anything in exchange. They said no, only to verify some information. I asked what kind of information, and they said balance, etc. I said, if they were calling on behalf of my credit card company, they would have this info already. Then I asked what else, and they hung up.

I get these guys calling at bad times, usually when we're sitting down to dine. The last one was listed as CNAM on my caller ID.

Duh!  This is the site people use to look up and warn othes about scam phone calls.  People post comments so other people won't be taken for a ride financially.  Got it?

Received our first call from CNAM at this number.  Credit Bureau Services can't get you now they are using this CNAM.  Don't bother calling or saying anything about the DO NOT CALL LIST that is an absolute JOKE.
I guess we should start calling, texting, and emailing the Attorney General and Governor of PA.

Been trying to get rid of this for over a year.  Biggest scam since winning the Jamaican lottery...

Clam to be card services and going to lower my interest rate.  But will not identify themselves further.

Annoying call.  Never leaves a message.  We are on the no call list

These idiots keep calling telling me via a recording they want to lower my interest rates!!! I do not have any thing I want to discuss and I hang up. tonight at 8:57 pm they called again. I have placed my home number on the do not call list. Last week they called my husband's cell. I never gave any one that number and I also placed the cell on the do not call list.!!!!!!!!!!!!!What gives?? I am about ready to blow a loud whistle in the damn phone (when I actually get a live person).

i didnt answer, they did not leave a message.
these call are just scams, blocking or reporting the number doesnt help because they just change the number and keep calling.
Dont answer these calls, and dont call them back. when you answer, or call back, or talk to someone, or press 9 to be added to their do not call list - that just lets them know that your number is a working number. then they flag it is as a working number. therefore you will get repeated calls from them and all their scam buddies. because it is an illegal operation and they change numbers and stories often (free alarm system scam, credit card interest rate lowering scam, we will pray with you scam, donation scam, free cruise scam, problem with you accont scam, ect) they DO NOT CARE about the do not call list. they call as many people as the can, changing the story on occasion just to scam an unsuspecting person out of money. the more people they call, the more chances they have of stealing from us.
every number called by the robo callers that dead end gets tossed out, and the ones flagged as working(casue you called back or answered) get stored, passed around illegally, and worst of all - called repeatedly.
BEST ADVICE - NEVER MAKE ANY MONETARY TRANSACTION  OVER THE PHONE, EVER. ESPECIALLY IF THEY CALLED YOU. and dont ever give out personal or financial info over the phone, especially if they called you. SIMPLY, IF THEY CALLED YOU - YOU REALLY DONT KNOW WHO YOU ARE TALKING TO.

if everyone STOPS making monetay transaction over the phone - this will stop. if they never make any money this way, it will stop because it will never pay off.
Even if a charity calls, and you are interested, DONT GIVE MONEY OVER THE PHONE. have them mail you donation paperwork and verify its valid. if they refuse to do this it is most likely a SCAM.

NO MONEY OVER THE PHONE - MEANS NO MORE CALLS (YEAH) from these scam, telemarketer, timeshare, ect scumbags.

R U A MORON?

Arkansas sues robocallers:
http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
Missouri sues robocallers:
http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

Proof that current laws mean nothing to these scum suckers, same companies that have been sued in the past:
http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html

Write our Congress and Senate. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem solved.
Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

How it works:
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services/ ...
http://onthespotblog.com/tag/cardholder-services/

We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem solved.
Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

These calls are coming from call centers in Costa Rica and India and they are using spoofed (false)
numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in
this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small
print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer
Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes
or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for
each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls/  
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The FTC has already taken action against some of them however they just pay a small fine and are back at the same scam the next day:
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm

I will say it again, we need CRIMINAL penalties against the companies that are profiting from these
calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem
solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

This telephone number belongs to Pacific Telecom Communications Group.  They are a public utility who's business involves facilitating telemarketing calls, a possible violation of 16 C.F.R. §310.3(b) of the Federal Telemarketing Sales Rule.

For more information about the people behind this unsolicited call, go here:  http://telemarketerspam.wordpress.com



If you want to stop these unsolicited telemarketing calls, PLEASE send a complaint to Oregon State regulators about these illegal calls from Pacific Telecom's phone numbers:

Oregon Public Utilities Commission Online Complaints:  http://apps.puc.state.or.us/consumer/complaint.asp

Oregon Attorney General?s Office Online Complaints:  https://www.doj.state.or.us/consumer/complaint.shtml

Oregon Governor?s Office Online Complaints:  
http://governor.oregon.gov/Gov/contact.shtml


Contact info for Pacific Telecom Communications Group's legal representative, F Antone Accuardi:
Interlaw@justice.com
legal@pacifictelecommunications.com
Cell:   971-404-4185

Pacific Telecom Communications Group
12228 Venice Blvd. Suite 559
Los Angeles, CA  90066

Called me today and when the answering machine kicked in the recording stopped...I did a file a complaint but since it comes from overseas and they use throw away phones I doubt the FTC can do anything.

"Gresham OR"
No human.

Ahem!  Call them back and hang-up!

I get them every day either from CARD SERVICES, all in Caps on the caller ID or cardservices, all in small letters with strange area codes.  I've written the "DO NOT CALL" Gov with every call and there is nothing they will do about these type calls.  It's a shame when an older person that does not feel very well most of the time, gets calls from the B A S T A R D S, probably calling from everywhere.  Although I can just unplug my phone, I don't want to as it is connect to my life-saving devices.  I was on the phone with United Healthcare trying to find out why they don't cover RESCUE INHALERS anymore unless they are the very expensive ones where the co-pay is about the same as the cheapest.  Also I wanted to ask them why a cancer pain drug that cost about $47.00 a year ago for a three month supply is now $600.00.  I guess that is what we will continue to have under the Healthcare Act.  Anyway, while I was on the phone with the Insurance Company, cardservices call twice and as you know you get a dull beep that will drown  out a conversation.  I had to re-ask my questions twice.   Need help for the DO NO CALL, seemingly idiots in Washington DC

What the "H" is this message doing on this site??????    Seems you're just about as bad as those that make these unwanted calls......