980-721-4123
NC, US
JoAnne
JoAnne
2012-09-25 22:55:24
Telemarketer
I just got a call from them. I keep adding numbers to my optimum voice to block but they always come up with new numbers. tonight i pressed 1 to speak to someone about lowering my credit card interest. when the woman got on the phone and asked if i would like to lower my interest, i told her no-- i would like her to know i was calling the attorney general because i am on the do not call list. she obviously hung up on me.
Ms Mary
Ms Mary
2012-09-21 21:38:50
Unknown
Just got a call from this number and a recording come on about lowering your credit call bills so I push the number to talk to a real person to be taken off their calling list and some women answered just using the worst launuage ever..hung up and and reported it to the police
anonymous
anonymous
2012-09-18 16:23:47
Unknown
Same as above.  In this case, pressing 1 resulted in a hang up.  Off to report to the FCC
carol
carol
2012-09-15 10:14:25
Unknown
If it was for a credit card that is pretty good considering I don't even own one.
Bill
Bill
2012-09-14 17:14:27
Unknown
The call was to lower my credit card interest rate. I am on the Do Not Call list but that does not stop the calls.
tired of robo calls
tired of robo calls
2012-09-13 18:28:54
Telemarketer
These people just keep calling & calling, to lower my interest rate on credit cards.
Don't even bother pressing something for their do not call list. It doesn't work. I have done that several times.So, I pressed "1" and waited for a live person.
When he came in the line, I said something like how  many ,this is the last call to lower your interest rate
calls am I going to get?
He said something like as many as we feel like.
So I started swearing and he said something like, just for that we will never tke you off our list.
These people are relentless.
Brett
Brett
2012-09-12 21:40:26
Telemarketer
I get the same thing as the rest of you,they think they are sneaky by using other numbers for the same company from all over.  I have asked and asked to stop calling and have threatened them by saying I was calling the attorney generals office for my state and still keep getting calls.  What are we suppose to do to stop this non-sense,they keep filling up my voice mail box.
juanita
juanita
2012-09-12 19:50:53
Unknown
unnessary calls from credit card company or security co.
charles smith
charles smith
2012-09-12 19:07:37
Telemarketer
lower my credit card
carol a
carol a
2012-09-10 20:15:09
Unknown
they just called me I heard a womans voice for a second but she left no message.
JM
JM
2012-09-10 17:50:47
Unknown
this number keeps calling me!! i don't answer because i don't recognzie the number. how do i get them to stop calling me?
kck
kck
2012-09-08 17:07:17
Telemarketer
this number keeps calling and calling, finally spoke to one very rude male jerk who is still a real jerk!!!!!  Next time.....I will press one and let them have a BLAST from a very rude horn!
Friend of Keyser Soze
Friend of Keyser Soze
2012-09-07 18:25:03
Telemarketer
Kyser recommends installing a tone generator in your phone system that, at the touch of a button, sends a 150 decibel pulse back through the phone line and into the ear of the caller. If they do call back, they won't be using the sane ear to listen with.
Stefgg3
Stefgg3
2012-09-07 18:01:14
Telemarketer
Got a call 9/7/12 at 1:54pm from Not Available 980-721-4123
I did not answer and it just hung up when it got to the answering machine.
I'm on the Do Not Call List and I have answered multiple times to hit 3 (I think) to be removed from their list but to no avail.
Don't Need This Nuisance Service
Don't Need This Nuisance Service
2012-09-07 15:14:56
Unknown
MAKE THEM STOP CALLING.
Rob A.
Rob A.
2012-09-06 17:39:06
Telemarketer
Yea, I've been getting these calls from the same number for months. Sometimes I ignore them and sometimes I press 1 and cuss the person out. I'm now in the process of learning how to cuss in other languages so that I may reach out to them where ever they are.
Vickie  Harrell
Vickie  Harrell
2012-09-05 19:18:41
Telemarketer
I am on the do not call list and also have a security code on my phone that says if you are a solicitor to hang up however you just keep calling.
butterfly
butterfly
2012-09-04 15:43:35
Telemarketer
Just got a call from this company with the same message, and they hung up.  When I called back the number is not in service, etc.  Consumers should not have to contact the FCC more than 100 times to get something done about these companies.
Sue Kosick
Sue Kosick
2012-09-03 14:11:29
Telemarketer
Robocall.  Lower credit card interest.
DB
DB
2012-09-01 19:00:22
Telemarketer
This number called me, said they were Card Services trying to offer a better Credit Card interest rate, but they never answer the phone once you try to talk to them. This is a Scammer I think, since I get this kind of call from "Rachel with Card Services" all the time.
good credit
good credit
2012-08-31 21:52:02
Unknown
why can we not stop the calls .IT TIME WE ALL USE A AIR HORN ON THE PEOPLE THAT WANT TO STEAL FROM US.
Frances W. Overcash
Frances W. Overcash
2012-08-31 16:52:48
Unknown
Keeps calling me.  I am registered on the Do Not Call List.  It's a call about lowering your credit card rates.

Calls several times a week.
Karen B
Karen B
2012-08-31 15:29:45
Unknown
am tired of getting calls from 980-721-4123- say to reduce interest rates on credit card - have told them not to call - many times - try to call them - recording, not in service :(
lb
lb
2012-08-30 21:32:27
Unknown
980-721-4123 is a cell phone number in Charlotte, NC.  Looked it up on the reverse phone registry.  Get calls from the number but leaves no message.
Anonymouse
Anonymouse
2012-08-30 18:11:50
Telemarketer
How it works:
http://blog.usa.gov/post/30393077932/answering-your-questions-about-robocalls
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services/
http://onthespotblog.com/tag/cardholder-services/

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The calls are being made from outside the US however most of the call centers (where you actually talk to someone after pressing 1) are in the US and the companies making the money from the scam are owned by people in the US. They will charge thousands of dollars on your credit card without performing any services.

Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

The criminals behind this operation aren't going to pay attention to you asking to be removed from their list. Their calls cost them nothing and they can make a million of them a day so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they have a working number.
Unfortunately blowing an air horn or whistle doesn't work either. Their headset have noise dampeners plus they are expecting it. However with that said if it makes you feel better then by all means give it a shot.

For anyone thinking of using Special Information Tones (or as they're called in the industry SIT tones) to fake a non working phone number, they won't work. Since around 2001-2002, the costs of "digital" business lines have dropped dramatically, along with Voice over IP (Internet) telephone service. Neither of these use the SIT tones as the call information is carried separate from the audio.
This separate call information tells the calling party digitally if the call was answered, busy, voice mail, forwarded, rejected, etc. This renders SIT tones useless. Also the "TeleZapper" products that used to be on the market used this method as well, and were rendered ineffective for the same reasons.
It is also through this separate call information message that the spoofed caller ID information is transmitted.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls/  
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

Check here first to see if it is one of their phone numbers:
http://telemarketerspam.wordpress.com
Pacific Telecom Communications Group
Follow JD's recommendations in the blog and stop them at the source.

Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).These businesses have ripped people off for millions of dollars, yet have paid only a couple of thousand dollars in fines. The only way to stop them is to throw them in prison for a few years to make this criminal activity less attractive.

The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

The Indiana Attorney General?s Office filed lawsuits against:
Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana?s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.
http://www.in.gov/activecalendar/EventList.as ... ation_id=107077

Arkansas sues robocallers:
http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
Missouri sues robocallers:
http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

Proof that current laws mean nothing to these scum suckers, these same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm

Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.
Pete Kasperowic
Pete Kasperowic
2012-08-30 15:44:49
Unknown
Same story everyone else has. How do you stop them?
irate
irate
2012-08-30 15:12:50
Telemarketer
Keep getting phone calls from these people, recordings that say it is my last chance to lower my interest rate to 0%, referring to a mailing I got that said last chance.  When I finally pressed one and told them I never got this mailing, they hung up on me.  They call about three times a day, always saying it is my last chance.  I usually just don't answer, or hang up as soon as I hear the recorded message start, but it is getting more annoying by the day.  I am on the do not call list, but they don't seem to care.  They never identify their company, or what credit card it is in their recorded message, and only identify a first name if you press 1.  Sure wish I could get these to stop, they have a habit of coming at the worst times of day.
T Karr
T Karr
2012-08-29 18:35:29
Unknown
Got a call from them and played the game for a bit and then pissed them off.  They called back from another cell phone (425)275-6410 and got a little testy with me.  Some days it is a lot of fun to mess with these idiots!
Cindy Owens
Cindy Owens
2012-08-29 18:04:52
Telemarketer
I am receiving calls from this number several times a week.  I pressed 3 to stop the calls.  That didn't work.  I pressed 1 to talk to someone.  When I tell them I don't have a credit card and ask them to remove my number from their system, they hang up.  So frustrating!
Carl Sickerott
Carl Sickerott
2012-08-29 16:11:49
Telemarketer
I received an unsolicted call from the 980-721-4123.  I don't appreciate it since I am on the do not call list.
1-320-815-0000 1-215-343-1271 1-912-319-5490
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