Received 3 calls from (800) 901-4714 looking for someone else.  The caller gave her name as Brandy Young.  Said she was from Encore Residential Services.  This must be a collection agency or a scam.  BEWARE OF THIS CALLER!

Hey, don't bring his wife into this...or his son. She is a wonderful person as is her/their son. They have nothing to do with the company so leave them out of this.

Alan Summerlin is the Chairman of the Board.  His wife is Susan.  They have a son named Jacob.  Their address is 26545 W 73rd St Shawnee, KS, 66227.

Check out his mansion on Bing Maps...it's enormous.  I guess the collection business is paying him very well.

I actually talked to a Chris Curley and was pleasantly surprised at his professionalism.  They are def. a collection agency.  They called me regarding 'Barclay Bank' formerly Juniper credit card.  Hope it helps somebody!

I actually had a bill that this company had helped me settle. They helped me get my account taken care of. I have nothing bad to say about these people. The person who helped me I believe her name was brandy young

HEY DUMBASS SHERYL ..... LEARN TO READ THINGS BEFORE YOU SPOUT OFF AT THE MOUTH. IT IS RIGHT BEFORE YOUR EYES THAT THE COMPANY WAS SOLD IN 2004

HEY DUMBASS AL DOES NOT OWN THE COMPANY ..HASN'T SINCE 2005 GET YOUR FACTS STRAIGHT

Hey! Thanks for the info. I got a call from these blood suckers today. Of corse they didn't identify themselves. I NEVER answer un identified calls or numbers I don't recognize. Now, if I choose to, I can send them a stop call letter. Thanks again.

This is, indeed a collection agency:

Encore Receivable Management
Div. of Convergys, Cincinnati, OH

400 N. Rogers Rd.
Olathe, KS 66062
Phone:  913-782-3333

1-800-901-4731

877-213-1152
Fax: 913-393-5163

6863 Spencer Street, Building E-1
Las Vegas, NV 89119
(702) 507-4500 (phone)
(702) 507-4505 (fax)

Lenexa, KS, Edmonton, Alberta CANADA
Woodstock, GA, Westerville, OH
&  Somewhere in the Philippines

Web Addresses: www.encorermi.com

& www.convergys.com

Bud Says...

From their website:

?Our mission is to drive greater value through strategic customer interactions.?
-Encore Receivable Management, Inc

- Nice slogan if you are a car manufacturer or perhaps Wal-Mart, but a DEBT COLLECTOR?

Encore is now one of those MEGA big debt collection agencies with a zillion accounts and thousands of employees all across the globe. I never paid much attention until I recently placed a call to them and encountered a call center in the Philippines, which gave me a chill and cause for alarm. Whenever these mega-conglomerates get so big or so cheap that they have to outsource their collections, it is time for all of us to voice our concerns.

The ONLY people benefiting by this are Encore CEO Alan Lee Summerlin and Convergys President, Jack C. Freker, who don?t have to pay American wages and benefits to those working for them outside the U.S. My concern with Encore and all of these debt collection free loaders is they are putting millions of American consumers at risk with their outsourcing. Places such as the Philippines, India, Pakistan and others are NOT where you want your name, address, social security number and a LOT more personal information floating around. All of these HEAD DEBT COLLECTORS will sit and tell you your information is safe, that you have nothing to worry about but they cannot guarantee your information will not fall into the wrong hands. Not to mention the utter ignorance of anyone being asked a question that is not contained in their workplace script.

The private company with about 1,100 employees was founded by Alan Lee Summerlin (president and CEO) and eight others, including Mark Strauss (senior vice president) and Steve Panik. Greg Ferrall is another owner. In May 2004 it was sold to a public company called Convergys Corporation based in Cincinnati, Ohio.

Convergys employs more than 55,000 people in 51 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com and has world headquarters in Cincinnati.

Encore and Convergys make money off American consumers by collecting debts. They are debt collectors as defined by law and as such, are subject to the laws enacted to regulate their industry, the Fair Debt Collection Practices Act (FDCPA). You have the right to dispute the validity of ANYTHING they are attempting to collect, by making demand for all validation that supports their claim. I urge you to utilize this law in the manner it was intended. You also have the right to dispute the validity of anything they place on your credit bureau reports.

http://www.budhibbs.com/debtcollectorpages/encore_receivable.htm






Head Debt Collectors:
Alan Lee Summerlin, President & CEO
Stephen M. Panik, Owner
Gregory Ferrall, Owner
Mark Strauss, Sr. VP
Teri Strahine, Sr. VP
Jack C. Freker, President, Convergys

Got a call from this number also.  Might be a collection agency but also suspect it is a scam.  Will not answer again.

I think it might be a collection agency - they called me looking for my X-husband and said they were from Encore or something

I've got several missed calls from the above number. Who is calling?