They hit my mother for 392.24 as well. We have been unable to get the money back.

OMG - the smae thing happened to my 78 year older mother.  What a nightmare.

Recently this happened to me, I went through the process of calling and waiting thinking I would never get a hold of any representatives. Finally someone answered I then needed to wait for a package which I received sent back called them for my refund in short I ended up receiving it in full for $392.34 13 business days later, they had told me it would be around 14. all in all as much negativity as there is out there on the web don't lose complete hope. I just thought I would share my story because when it initially happened to me and I searched the web and found all of this I was quite worried, I'm 55 years old. To be on the safe side I did close my checking account to prevent any further charges.

The exact same info as yours for my mom as well.  I think they just change their company name and phone number and reuse any numbers they have.  I also think some legitimate company sells them information on elderly people with memory issues. I'm with you I am so disgusted.

They scammed my mother a year ago.  We rushed to the bank and had the charge reversed.  Now a year later they are trying it again.  The bank said they could get the money back but you have to be quick.  These creeps prey on the elderly who can be misled and are easily confused and forgettful.  Wish they could catch them and prosecute them.  They keep it under $500 so that it is just a misdeamenor. Just to reiterate they will hit you again.  Like they are hoping you quit watching your account.  The bank discouraged us from closing account and put a watch on the account but apparently the amount changed and the company name also changed so they didn't catch this.  I will have to do some work now to change the account.  What a pain.

In 2012  I thought I was a victum, but after countless phone calls to the biliing company and 3 mos. after my attempts to cancel this transaction a check arrived.......but this year w/o my authorization my account was hit again but the company name was different. Before the billing company was in N.J.  They know just when to hit your acct.  My statement did not arrive untill 30 days after the 2nd hit.  Where is Mediben located , etc.????

what is the correct way to report fraud?  this same thing happened to my mother recently - for the same amount.  i have left messages and sent emails.  how were you able to contact medibe?

This happened to our mother in an assited living, she does not remember even talking to them so how they got her account number is a shock to us.  We caught it and called the bank, at that point they said she had to return the material, which she never received.  Now no one answers their phone number.  I have checked with bank and completed fraud report/claim but have not received any funds back from anyone.

SNJ has no information either, we plan to file with multiple state agencies, but continue to read about seniors getting hit.  

Sad that there are such people stealing from older people in the world.

Go to your bank and dispute this.  They will want you to sign an affidavit that the charges were not authorized.  You should also have them create a new account and close the old one.  You should be able to get the money back, but you must do this immediately. If you wait too long you will not be reimbursed.

My Mother's account was hit for $392.42 on February 8th.  I don't know if she gave them her bank account number or not.  She has some memory problems.  She is 87.  Last year she was called by supposedly Medicare and told they needed her bank info and then she called me after she gave it to them.  We closed her account and now this has happened.  Why can't the banks have a list of these folks and stop them before they do this?

You may be able to dispute the charge to the checking account with the bank.  There are time limits - I think it's 30 days from the date of the bank statement on which the charge appears.

Same thing happened to one of my family members.

I am seriously considering filing a complaint with the State Attorney General.

they done same to my dad in process of reporting it as fraud same exact thing

They did the same identical thing to my parents account.

They have scammed my elder parents in Arizona as well. On Jan 17th they somehow got access to their checking account and took $392.34 from them.  We have reported it as fraud.  The automated check was written to SNJ.  Upon further investigation it was linked to Mediben.Net.  You can look them up on the internet but your phone calls go directly to a musical hold and they never pick up on your call.  Still not sure how they got my folks account number and routing info,  Suspect it was related to another scam from a company called Vivent that apparently sold them a home security, medic alert system.  They took a blank check from my Mom and convinced her to write VOID on it,  A few days later, Mediben/SNJ tapped Moms account.  I think the two are in cahoots.  I'm so disgusted!!

they have collected varoius payments but i have no info of what it is????its a scam