A specialist. Her specialist must be the big fraud that controls the entire boiler room.

Recieved a call from Chelsea with "home protection" saying they wanted me to have a free home security system just for having a sign advertising in front of my home. I asked if there was a monthly fee and she said "That is a great question for our specialist, I'll transfer you to them." I told her I was at work and she needed to call back after five and she didn't seem to care so I told her nevermind.