BIG COSTLY SCAM!  It starts with a phone call.  Caller id reads, nancymc73, phone# 254-616-9976.  The caller identifies themselves as an employee working for windows and proceeds to inform you of a potentially harmful virus your computer has contacted. They then convince the trusting, naïve and computer illiterate victim to logon to their computer and to give them remote access.  As crazy as it sounds, there are many trusting people that do not have enough computer skills to realize this is one big scam.  I use a computer all day long at work and I am pretty educated with the computer system.  On the other hand, my husband (the victim) not so computer savvy was scammed out of $399.00.  Since being laid off from his job last summer he is on our home computer 24-7 trying to find employment and taking phone calls; one of which was the initial call from the scammers that scammed him (us) out of $399. 00.  Fortunately, I was home to intervene and stop any further loss or damage when they called my husband a second time.  I overheard some of the conversation and realized he was about to give the person on the other end of the phone remote access over our computer, that is when I interceded and informed my husband that he is being scammed which is also when I became aware of the previous scam of $399.  I called our ISP (TWC) and informed them of the call.  TWC said they have had other cases and just that day an older gentleman had brought his computer in hoping someone there could fix it after he was scammed out of money and apparently left with a computer that doesn?t work.  These scammers continue to call us non-stop.  Their next scam is offering a refund which of course this refund requires you to logon to your computer and follow their instructions which leads to them needing remoter access. This has been going on since October 2013.