Ignore her. She's a fraud who's looking to gain remote access to your computer. Simply do not answer her or block her calls.
Windows will NEVER cold call you. Unless you have initiated contact with them first, anyone calling claiming to be with Windows is a FRAUD! ALWAYS!
Live Well.
Gunnar

Female with an Indian accent instructed me to log onto my computer and she'll tell me step by step on how to remove viruses from my computer as she is receiving info that my computer may be infected and will crash if I do not follow her instructions.