| Stan the Man 2010-07-17 21:19:45 Telemarketer |
Here is the Better Business Bureau report on these deadbeats:
BBB Rating for Publishers Marketing Services, Inc.
Based on BBB files, Publishers Marketing Services, Inc. has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:
* Failure to respond to multiple complaints filed against business.
Business Contact and Profile for Publishers Marketing Services, Inc.
Name: Publishers Marketing Services, Inc.
Phone: (866) 221-7444
Address: 8800 49th St N Ste 412
Pinellas Park, FL 33782
Original Business Start Date: February 2005
Principal: Mr. Erran Jason O'Donnell, President
Customer Contact: Mr. Erran Jason O'Donnell, President
Entity: Corporation
Incorporated: February 2005, FL
Type of Business: Magazine Subscription Agents
BBB Accreditation: Publishers Marketing Services, Inc. is not a BBB Accredited business.
Business Management
Additional company management personnel include:
Mr. Joel Mistretta - Vice President
Keith Zetzer - Director
Additional Locations and Phone Numbers
Additional Addresses
PO Box 660
Pinellas Park, FL 33780-0660
Additional Phone Numbers
Tel: (800) 930-4408
Tel: (727) 420-0241
Additional Fax Numbers
Fax: (727) 541-1947
Customer Complaint History for Publishers Marketing Services, Inc.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 378 complaints about Publishers Marketing Services, Inc. in the last 36 months, our standard reporting period. Of the total of 378 complaints closed in 36 months, 38 were closed in the last year.
Advertising Issues
Resolved
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Contract Issues
Resolved
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Billing or Collection Issues
Resolved
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
12 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Administratively Closed
2 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
1 - BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.
Sales Practice Issues
Resolved
15 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
13 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Unresolved
301 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Administratively Closed
4 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Delivery Issues
Resolved
3 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
5 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Unresolved
196 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Administratively Closed
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
No Response
1 - Company failed to respond to BBB to resolve or address the complaint issues.
Service Issues
Resolved
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Administratively Closed
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Customer Service Issues
Resolved
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Administratively Closed
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Refund or Exchange Issues
Resolved
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
3 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Administratively Closed
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.