| Joe Harkins 2010-01-26 01:59:32 Telemarketer |
The call was caught by my answering machine and I retained a copy. I've run it often enough to be satisfied that it says what I am reporting. "Hi this is xxx from Visa Merchant Services." She left the above number and an extension. Asked me to call her back.
I have a Visa card, and I use it regularly, and I just returned to New York from a month in Australia where I used it almost every day. So I returned the call, thinking perhaps something had gone wrong with one of my purchases or my account. Maybe ID theft? Maybe a charge that needed approval?
My call was answered with a name that sounded like, "AVC Solutions." I did not confirm those exact letters and they can be easily mis-heard. But the point is, they are not Visa.
When I reached the woman who had called, I confirmed that she is not with Visa. I asked her what was the nature of the company's business? She told me they sell credit card services to businesses. When I challenged her about the mis-leading "Visa Merchant Services" she defended it saying, "We have a 25 year relationship with Visa."
I responded that I have had a Visa card for close to double that many years but I don't go around telling people I am Visa.
Let this be a caution that anyone who uses this "innocent deception" as a way of improving their callback should be looked upon with a lot of suspicion.