Yes! You are right. It is Chase Mortgage Collection Department.

They have been calling me lately even though I have no association with them what-so-ever. I called the number back (888-848-9380). It was an automated line asking me for my account number (which I do not have one) or my social security number (like I would give that out over the phone). Since that was all the further I was able to get with that number, I google for a different number to speak with a Chase Rep.

He was very polite and helpful. He did some searching and was able to give me the 800 number to their Do Not Call center.
If you would like to be taken off their Call List, call 1-800-945-9470.
Walk through the steps, enter your phone number(s) and you're done!
(Keep in mind it can take up to 30 days to finalize which it will tell you that on the recording).
Easy as that. No more calls from Chase.

Hope this helps...

I am receiving up to 6 calls resulting in hang-ups per day.  This is a business and attempts to stop these calls by being placed on the company's do not call list have failed.  It appears to be a debt collection and there is no one here to answer these calls.

Someone called from this number but it sounded like someone was balling up paper or something.. then a man with a very gruff sounding voice said "hello" and I hung up on him.  It took way too long with him to speak and I gave up on the call at that point.  Looks like a creditor call and they have no purpose calling this business.

It's definitely chase.....

We are getting repetitive annoying phone calls for a person who formerly had our current  phone number. We do not know how to stop them. We would like to stop them but don't know how.

I get this number all the time with no message, when it is picked up a couple of times the person has asked for Gary Ridgeway, hopefully not referring to the killer. The people need to stop calling

This number calls my office several times a day throughout the week all to just hang up.

I am in the same boat as you are. First they use to leave message lately whoever is calling from this 1-800-848-9380 dosn't leave message. We just missed one payment which we made it everything is good since then. I never answer to this phone since it look veeeeery fishy to me. It is getting very annoying almost  like herrasement to me and I am being mad at my husband

I am the Office Manager for the Reclamation District 784, located in Arboga, CA. We have been receiving hang-ups from this number  around 8:20am every single morning, now going on 3 years. We have reported it before. I have called this number but cannot get a live person just an electronic recorded message stating "Welcome to Chase, please enter the last four digits of your social security number then #, then please enter your account number then #, then please enter your mailing address zip code then #". But it won't accept any numbers it then states " Please hang up and call back when you have that information." It will not give you any options to speak to a live human. This becoming almost harrassing. It interrupts our business daily and sometimes calls again in the afternoon. I have tried to answer this call when it rings but when I answer it hangs up. Please give me direction as to who I can reach to put an end to this.

1 866 422 5871    six to eight times a day starting on the 2nd of every month. Never missed a payment in 7 years or gone beyond grace period!!! 7 in morning to 9:30 at night. WORSE mortgage company ever.

8 times just today....always just hangs up.  this is a business, not personal line you're calling!!!!  StoP

MAKE THESE CALLS STOP.
To the a***oles dialing my number who apparently never bother to update their call lists: What the f*** is wrong with u. Clearly I didn't fall for it. Clearly I am not going to any f****ng time soon. What the f*** do u think is going to happen when u call. What are u possibly getting from this situation. What. What are u getting out of this. I'm so f****ng confused. God for the love of Christ. Lord. Jesus. Baby Jesus. Stop it. Just f****ng stop it. For f**** sake. F***.

Been getting calls from this scammer for the last few weeks claiming to be chase. They want my account number and last four of social security #...Gee I wonder why? I gave them phony numbers and they told me I wasn't being cooperative!
Told them to ***k off and take my number off their call list...

You have to inform them that you would like to have no calls before your grace period and it will be coded properly. No changes are made to a client's account without their permission. Now they can reschedule and call after the grace period if they wish and can see that your payment is usually made within the grace period. Again, that would be up to the representative contacting. If payment is due on the 1st of each month then you are late on the 2nd and they can contact to collect payment. Just answer and give the date you will make payment or let them know no calls within your grace period.

I totally agree with you. I get paid the 15th of the month also. They should let you change you due date!

Yes Chase is the worst!  I usually have to pay late with the late fee.  It sucks for me True, but they treat me as if I don't pay at all and if (god forbid) I have to call in the payment they have the nerve to ask me where I got the money!!!! I wish I could refinance and use a different company!!!

I know this message in English will be completely misunderstood. So let me make myself perfectly clear!!! You are to stop calling me looking for someone else that does not live here. You have been told NUMEROUS times. I have already started legal action against you for harassment. All calls have been documented, a cease and desist letter is coming your way and my lawyer will be contacting you shortly!

unknown

I work as a collections agent and 99% of the time we don't leave messages. Some states don't allow us to and we can't give even a reason for the call on a vm anyways. Unless I verify that I'm speaking to who I'm calling for I can't give the reason for the call it's personal info . Everything is not a scam ppl! If u don't do business w this company then block the # or ask them to remove it. We don't call ppl for no reason. If u lent someone money to buy a home and they stopped paying u, wouldnt you call them???

Ummm it absolutely IS a chase number! It's not a scam it's the collections dept number for mortgages. It's even on their statements..

If you are not a party to the mortgage (disregarding any divorce arrangements), the debt collctor may call you ONCE in an effort to gain information to collect from your ex. They may NOT legally re-contact you unless they have credible reason to believe that the situation may have changed. Tell them you do not want to be recontacted and press that they quote you in their records - Have them read it back to you and get the name of the collector calling you.

As this forum is not a 'newspaper of public record', you have no right to post such legal notice and likely can incurr considerable penalty for having done so. Have you no integrity?  Oh - Of course not.

To "Chase mortgage Collections Department". You have just broken the law by publicly posting the name of a debtor and the nature of the debt in violation of federal debt collection law. Mr Dezahd can sue for redress and considerable penalty.

Recording phone calls is allowed as per the laws of the state you are in. In some states, you must tell the other party you are recording, then it is ok. In some states, recording is ok if only one party involved knows it's being recorde - that would be you - and no notice is required. In some states, recording is not allowed if the other party is not notified of recording.

If your local newspaper has a prominent essays writer, call the newspaper and explain your situation to them. If your story makes a prominent splash in the newspaper, Chase may very well decide to be more reasonable to try to save their "good name'.

Understand that a mortgage holder can make a large profit by foreclosing on loans that have been paid down enough to have considerable equity (about 25% above loan balance - foreclosure sale bids usually cap out at around 80% of property value). Banks have financial incentive to work with those who have little or no property equity as they'd lose money on such foreclosures, but have a considerable disincentive to work with you if you have large equity in your home. the only incentive they have to work with such people is the bank's own integrity - and Chase has no integrity. I was collections and foreclosures manager for a local city bank about 20 years ago - We held 20,000+ mortgages in the county and I had no more than 2-3 foreclosures per year (usually someone in jail or had died with no descendants). We were bought out by another bank who promptly threatened 300+ of my customers with unnecessary foreclosure letters 'cause that's what heir computer program required. Dozens of desperate calls and a death threat later (the man was arrested as he arrived at my office with a gun), i quit in very loud disgust.

Unfortunately, the No Call Lists work ONLY for sales solicitation calls. They do not apply to collection calls, 'survey' calls, or political robo-calls.

Chase branch personnel are not Chase Mortgage and not Chase Mortgage Collections. Take anything a branch tells you about mortgage operations with a very large grain of salt They are a separate corporatioin within the Chase umbrella

BEWARE!  Understand that Chase "double tracks" mortgages that are on modified payment catch-up plans or are in 'pre-rewrite qualification' periods. "Double-track" means that they initiate and proceed with foreclosure procedures at the same time that you are conscientiously working through a remediation plan that they agreed to with you. They do this because most borrowers who enter into remediation agreements default on them. this way, they save time by having started their foreclosure earlier. If you succeed in your remediation plan, they are suppoSED to drop the foreclosure action. sometimes they proceed anyway. that's how the news story of families foreclosed on even though their loans are up to date have happened. If you don't believe this, do a Google search on the topic. BEWARE OF CHASE. They have no honesty and no integrity.

Whoops - should be "they verify due on 15th with a 10 day grace period"