like can i talk to a person instead of a machine about my loan. It is impossible to reach them! what have i done -_-

Can I get AMEN!!! I would do the same thing!

ME too! I did go to school, but all my loans are through the gov and pnc so I was like concerned I missed something somewhere. They are a bunch of morons.

Got the phone call and already told the f%$&^%g agent to quit calling me, did not work at all and they're still calling me, i just switch my phone company and got my new number since july 2011, since then im still getting this fricking damn phone calls!

realized that they're not after my account, they're after my info to create accounts elsewhere so i might be compromised. called Citibank and they said this number is not associated with them but they also said citibank does verify customers with their ssn. Also this number and their actual student loan center number has the same answering machine, asking for the last 4 digits of your ssn. read on another forum that someone else put in their ssn and was able to talk to an employee at Citibank so im confused. Is this really Citibank or a scammer??

they called me twice saying I needed to call them back about a student loan. called back and got machine, and, like the f****ng gullible idiot that I am, gave the last 4 digits of my ssn.......called Chase, my main bank, and told them about it. They said they shouldn't be able to access my account without knowing my security questions but I'm not too sure about that..will be checking my account every hour now to make sure nothing happens. anyone else who put in their social should immediately check their account and call their main bank. I might have to shut down my account :(

This company called me a while back and I didn't answer. I called back and told them they had to have the wrong number. I let them know that their company has never loaned me any money, but they couldn't even tell me the name of the person they had called for. They told me that even though I let them no they had a wrong number they were going to continue calling here ! That's not constructive, but it's def harrassment ! I wouldn't even so much as give them my name over the phone. They don't need to know my name after I told them that they had a wrong number and not to  call it again.
Yet Citibank expected me to tell a voice machine my ss# over the phone to a stranger ! Yea right! They called me yesterday without telling me who they are,  or the business they represented so I told them they had a wrong number after asking to speak with ( my first name). Sly b*****ds. I'm self educated. I'm also too old to be in college. Why would I have ever taken a student loan? Don't these idiots ask for photo I.D. when loaning money to people? Looks like they got ripped off !!! Hahaha If they call back I'm going to have them give me the name of the loan officer who gave a criminal a loan in my name. I'd love to see the the way the signature is signed on the loan contract, because there's no way it matches mine.

I have had this number for 2`weeks and am a tourist.  Whoever this is is eating up my minutes.  Quit calling!!

I agree.  All they do is harass you.  It is very annoying!!

This is a prime example of why I feel I have to screen my calls.  I never answer numbers I don't recognize and it's because I'm tired of being harassed.  The guy on my voicemail said he was from CitiBank and I think he said something about my address being invalid?  He was hard to understand because he wasn't talking loud enough (his accent didn't help, but was pretty well articulated).  I'm on the do not call list and I still get calls like this all the time.  Once upon a time I had a lot of debts out there, but according to my credit report they've all been paid, so why am I still getting calls????

It is the scumbags from Citibank calling.

i no longer have a loan with citi and i payed it off they still call to harass such a pain in the a**.  they also share numbers with other loan organizations its very abusive and stupid.

THIS ABSOLUTELY IS A SCAM.  They called and called stating that I had a loan with them and wanted a payment.  They could not give me any information about the loan, including the number or the amount, they just wanted my $400 payment.  I asked to speak with the supervisor, to which he refused.  Apparently the "supervisor" would not speak with me.  He needed my email, which I refused, and he asked me if I was on social networks such as Facebook.  WHAT?!?  He also needed my phone number and I gave him a fake one, and he instantly gave me my "balance."  He called me and I stated I would "make a payment online" to get him off of the phone.  THen I called back (Same person answered on an 800 number!) and he said there was a payment posted to the account.  There was no payment made to my fake account.  This was all reported to the FTC.  DO NOT GIVE THEM ANY INFORMATION!!!!!!

They continually and it comes across as student loan on caller ID. No one here is in college. And I get a please hold.

Citibank calls and says "We're sorry we can't speak to you in person.." and requests that you call them.

It's a number from Citi Bank, and for me it was collections. I have a student loan with them and they somehow got some information wrong as to whether or not I am currently enrolled and were expecting payment.

The number directs you to an automated system and if you call 1-800-967-2400 (the contact number from Citi's studentloan.com) you get the same system.

They call all the time!! All hours of the early day & late night!!..I told them I am on the DO NOT CALL LIST....They keep calling!! Sometimes they ask for "fake people" I told them that this is abuse & I have reported them. I asked to talk to the supervisor..what a suprise..NO SUPERVISOR AVAILABLE..I said "YEAH I AM SURE THERE IS NO SUPERVISOR AVAILABLE" & then I said WELL THAT IS FINE THEN I WILL SUE YOU FOR HARRASSMENT..I have all of your information & proof on my caller ID !!! I told her according to state law you can be fined up to $11,000 per call now..because I told you to stop calling!! I asked "when I will receive my money?..& if you call again ..I will charge an extra & 11,000 per additional call"...LOL... SHE HUNG UP!!!

they suck

They had the audacity to call my parents trying to get my phone number but refused to tell my mother why or what company she represented.  Not sure who it could be because I am in contact with every company I owe money.

Citibank is the worst.  Even if I offer to talk to them, I can't because I'm the wife.  They are constantly harassing us. Usually, I get the "Please hold" nonsense.  The last time they would not even identify themselves and told me it was a personal matter.

This number has been calling at all hours. It may be for my daughter. I won't talk to them, but I do answer the phone and put it in front of the radio which is tuned to either talk radio or religious programming, and leave it there for several minutes. I do this to all repetitive, annoying calls, and it seems to make them stop calling aftter a few times.

Like the others who have posted, I keep getting calls from this number. I do have a student loan but it's never late; it is automatically deducted from my account before the due date!!

Bite me, Citibank.  I never had a single student loan - paid cash for my education THANK YOU VERY MUCH.  So leave me the f*ck alone.

Just to let you all know. The best way to get a hold of Citibank student loans is to call the number listed and stay on the phone for a few mins and do not press any numbers on the phone then you will automatically get transferred to customer service. Hope this is helpful as I was having a very hard time contacting someone.

I got 2 calls in a row from his number this morning, I don't have any student loans taken out, and I have only had this number since Jan.  I think it's a fake collection agency that it scamming people. Especially when they said that they had the wrong number or name, but really it was the correct name and munber. I think I will answer next time.

I told them the person they were collecting from died.

I received a call fromCitibank student loan staing I owe a student loan, which is a lie. I do not have not applied for any student loans and have paid them off. I do not have any default student loans.

paid one day before due date and getting calls because  I think it takes 3 to 5 days to process

I've tried three times to call and tell Citibank that I was never out of school and that I don't owe any payments yet because I'm still in school. They can't speak English and spend ten minutes trying to update email information. Then after everything ask me if I want to make a payment. I was told I'd be sent some paperwork to defer the loan and never got it. So finally found it on-line. Tried to call again today and got the same mumbo jumbo. And the lady hung up on me because I kept saying I didn't owe anything and no one can understand me. So lame. The outsourcing is hurting everyone...and if you are going to do it then make sure they know how to communicate with the American students calling!

Automated message saying call 1800 967-8777.  Called and all they want is your SSN.  BS.  They keep asking, then if your eventualy get f-ing Habieb on the phone he can't look up your account with a name.