My wife is getting called by this company because her sister fell ill and could not finish paying a very small portion of a bill and and hahaving family full of officers I assure you the conversation my wife taped was completely illegal and threatening. U R G tried to triple the balace and said she was having police come get her sister. Also called multiple people after being asked not to.

Now they block their caller ID, and give you a call back number, usually an 855 number. Same bad behavior, same ignoring TPA/FDCPA rules, same failure to produce documentation. I have turned them in to ic3.gov, and will now file with UT's state AG office as well.

They now call from 855-264-9992. Same abusive and threatening message, only now leaving it other peoples' voice mail as well as my own. Bogus case number, threats of being "served with paperwork", mumbling about a private investigator "trying to get a message to me", etc. Called and told them the State of Maine AG's office has told them twice in two years to cease and desist, but they don't want to hear it.

For your own protection, go to IC3.gov and file a complaint. They stole/bought the numbers they call from payday loan companies for the most part. They are violating both the TPA and the FDCPA, and only federal complaints will shut them down as the UT state AG doesn't seem inclined to do. The OH state AG did, and I got a settlement from that action against them, put they just keep popping up somewhere else. Until federal fraud prosecution comes down on them they'll keep trying to scare people into giving them money.

URG has been calling my work place everyday pertaining to me, while my coworker answered them. First call, the unknown caller told her he needs to speak to my supervisor regarding re-routing a court date for me.  Luckily my supervisor was not around. My co-worker was able to get the number 888-997-1018. i bet they have changed their number since there are lot of complains against them...rudeness, unprofessional...etc. the next day, another call from them asking for me and since my coworker told them I am not at work, he asked to be transferred to the Human Resource Department. I told my coworker to hang up.  THIS IS HARRASSMENT! Today, a lady called twice asking for a supervisor pertaining to me. The second time they call I answered the phone to see who these F****RS are, she said she was hired by URG as a processor.  I told her to her to call "her" home number instead of harrassing that person at work.  I even told her she will be reported to the Better Business Bureau for harrassing people at work especially in a hospital envoronment. This lady's name is Megan Martinez. Hey Megan, or any of the "URG Collectors", why don't you guys do the reverse psychology, instead of harrassing them, be nice.. and you will be surprise that you can convince them to pay their debts.... IDIOTS!!!! DAMN as well!!!!!!! lol

Google Map their address, 1250 E 200 S Ste 3A, Lehi, UT 84043, it comes up as a Motel Six. Use the satellite image to see it. There is a real estate office at the end of the building

Unbelieveable.....The guy I that called me at work yesterday said the EXACT ame thing to me that I read in your comment VERBATIM. It was like hearing that phone conversation all over again. I too never received a letter but he called it a 'summons'. The only difference is that I got called at work, he was nasty & rude as hell. Oh not to mention he said they were a law firm. Which I am discovering now is a LIE!! He told me that they would put a lien on my Jeep and whenever I made a payment it would be automatically diverted to them and my Jeep would be getting repo'd in 90 days. Mind you at the same time I am texting my dad & he was he is full of crap they can't do that only the feds can if you owe back taxes. They are the only ones that can take everything you own. Needless to say after that call, I called my attorney which I keep on retainer at all times because it's the smart thing to do & I am meeeting with him this morning. Oh and FYI I do not thnk they are in Utah anymore because they sent a settlement letter via email which I needed as evidence to take to my attorney and their address is 3045 Archibald Ave Ste 11132 Ontario, CA 91761 Phone # 888-556-4580.

You Should reach out to Joshua Trigsted attorney at law. He sues Collection Agencies for breaking the law. A collection agency cannot threaten to sue you, serve you papers, garnish your wages etc. unless they are already int he process of doing so. His telephone number is 888-595-9111 - make them pay you and get rid of your debt instead of paying them. They are consequences for breaking federal collection laws. Record all calls and keep all written notices. Go Get Them!

I just got my first phone call today from URG. They informed me of a credit card debt from 2005, of which I became skeptical and began to ask LOTS of questions which made the man become VERY offensive.  
They said they sent me a letter about 6 weeks ago, and that I didn't reply.  I swear I keep everything, and I don't recall seeing this "bill" from 2005.  So it's a Friday afternoon, 5pm locally, on a holiday weekend (Monday, Veterans Day) and they DEMAND I pay over $1100 within the next 58 minutes before they close, or I will be served papers by a "processor" Monday.  They asked if I would be home to accept the papers.  My husband has Stage IV Liver metastatic cancer and is currently undergoing treatments twice a day, every day, Mon-Friday, so needless to say he's not working.  We leave home at 0530am daily and get home at 330pm, so I told them, no that we would not be home.  He told me they would garnish my wages, freeze my bank account, seize the lein on my home(?), and if I had vehicle payments that came automatically out of my checking account that they could stop those payments as well. WTH?  I was accused of stalling and hem-hauling and trying to get out of paying my bill only because I was skeptical and asking intelligent questions.  I automatically thought this was a scam so  I immediately pulled up my credit report from three agencies while I was on the phone with him, and I did not see anything about what they were referring to, and I told him that.  He acted like I was an idiot, like I could not read.  I have a college degree, please.  When I told him that I needed to call my attorney, he said, "Oh, get over yourself, you don't have any attorney.  You just don't want to pay your bills!"  LOL, I'm a federal government employee whose office has hundreds of attorneys in our legal department.  Our local attorney is even a U.S. House Representative.  It will be Tuesday before I'm able to reach them, but I didn't pay the bill tonight.  I refuse to be intimidated with scare tactics and treated like low-life.

They call andl leave a message stating they are calling for a specific person, tell me if its not me to stop listening and hang up...NO PROBLEM.  I delete message and go on with my life...and what do ya know...alllllllll week long once a day calls.  I DID WHAT YOU SAID, I IGNORED THE CALL...LEAVE ME ALONe.  For the love of GOD!!!!!!  Although it may help if they would take it off speaker phone and realize they are talking to a message.  Who ever hired them to see to their debt collection isnt very smart either...this company isnt very thorough and is creating bad publicity.

yes I am complaining do to the fact that this agent named Link was calling my wife looking for me because I owe riverton hospitol some money. my wife told me he was being rude and disrespectful so of course I called to complain about the way Link talked to her and jus wanted him to apoligize for being rude how ever I ended up talking to his manager a female dont remember her name I told her what my wife told me she said they emailed her I said my wife never got it she told me that they never had problems sending emails before I said are you calling me a lier I admit I dropped some f bombs on her because she wasnt doing anything to satisfy my complaint she jus kept talking about making payment arangments I said Im not giving her my card info over the phone but at this time we were in argue mode so thats when the f bombs came but she was very unproffesional she made me feel like a lier she insulted my integrity  she passed judgment on me by calling me a debter she was yelling at me and over powering me with her yelling it got so bad with her that I just hung up on her. now I didnt want to jus give my credit card info over the phone because these days u gotta be careful with scams and honestly I know the situation I got myself in by not paying my bill that doesnt bother me im in a position to pay off my debt so by them calling me was not a problem, the problem was how they went about it they were very unproffesional very rude and disrespectful yes I wasnt the most pleasnt person to talk to concedring that i was upset in the first place on how this Link guy was talking to my wife but its pretty bad if a manager a REPRESENTATIVE OF U.R.G. is screaming and yelling at the costomer/client or whatever i am to a collection agency it was very unproffesional she made it personal by lableing me as a debter and by insulting my integrity and now I would like an apology and im sure she will tell u what I said and I wont lie i used the f word a few times but It was ME that called them and made a complaint about the very thing she pulled on me I dont want her fired or anything bad i just want her to apologize and this Link guy to apologize to my wife thats all I want and I hope they can be people of integrity since in her eyes Im not and step up to the plate and take care of there responsibilities and I will do the same regardless if they do or dont

Hey Jami, tell your company to go kick f****ng rocks..Loser a** b*****ds. ..

These a-holes call me on my Blackberry. I am working overseas, so when they call, it is in the middle of the night here, and wakes me. I HAVE informed them that the person they are looking for is UNKNOWN to me, that they are waking me since I am overseas, but they still call. Unfortunately, I can not turn my phone off at night, since the perople I work for use this as emergency contact number.

Shut up "VINNIE"
You don't know the circumstances, nor do you care if people owe the bill or not!

WOW..!! SOMEONE IS DOING HOMEWORK.! PAY YOUR BILLS.!!!!!

PAY YOUR BILLS...!!!

They call, ask for me, and when I ask "Who's calling, they hang up. I didn't know being a pain in the backside was a volume buisness.

Take this phone number off your list...

I do not have a debt with anybody.  These people need to quit calling me and my in-laws.  To further make matters worse, they are rude if you do happen to talk to a representative.

Thank you for providing this information.  The website: http://www.budhibbs.com/record.htm has some really great information for all of us who are dealing with collectors trying to harass us.

Now your soliciting yourself. . . that's pretty sick.  Gotta make some money on the side because your harassment tactics are not making you enough cash?

People, just pick up the phone and hang up on them.  Better yet, answer it and set the phone down while you go work in your yard.

When you realize who it is. .  .tell them "hang on a minute, and then start the vacuum cleaner for a really long time.  I wouldn't call them back, keep the phone bill on their dime.  Their stupid enough to keep calling the wrong house, maybe when they see the phone bill for the previous month the boss will go biserk and bust a vein. . .

I love how Benji offers the name of the vice president of URG.  Thanks for the tip.

And for everyone else, go online and search "cease and desist order"  you will find one for free.  If the company does not comply with it, you have them in a noose.  Record each time they call and the name of the caller, pretty soon they will be owing you bucks.

And how much are you paid to respond to these people in this disrespectful manner by this company?  Just wandering.  You can stop calling my house also, for no reason.  I have a feeling you bought up some very old mailing lists from the looks of things on this site.  Let me see. . . how much is it that you have to pay a person who is on the do not call registry, and you continue to bother?

I also don't think anyone here appreciates that you bring our God or Jesus into your defamed discussion.

They are collecting for Dell Financial after 6 months of no contact, they have an office in all 50 states

the man that calls me is plane rude and calls three times a day.

Apparently there is a Midvale office too, the number is 801-748-2909.  I was told that I needed to grow up and stop acting like a child, and while I was at it grow some integrity... That really made me want to call that number back!!!

Owner and encourager of this bad behavior:

(801) 796-9461

Actually, you should go into your counties court and file suit for harassment and contact your attorney general's office. There are laws against that form of communication. Also, since facebook messages are public to all of your friends, you may have him on third party disclosure. Forget the charges, file suit...

Ok, everyone, regarding United Recovery Group,  this is what you need to do....file a complaint with the Utah department of State Banking when this company is located out of, file a complaint with your state Attorney General's Office, and the Utah State Attorney General's office, and the FTC, here's why: If they keep getting identical complaints about the same company, they can be shut down, and the Attorney General's Office as well as the FTC can initiate a class action lawsuit.....the representatives can also be fined for gross neglect of the Fair Debt Collections Practices Act.

URG collects money and never pays their cleints.  If you anyone out there who is paying these people tell them to stop and call whoever the original debt was through and set up payments.