Same here... These people just 'SEEM' to be doing their jobs, yet in all reality they're almost fraudulent in their professional mannerisms by not actually responding whence you answer or not even leaving any messages so you can respond!
Only in this way do they 'appear' to be working (for the sake of their supervisors and fellow staff personnel? Hmmmm... I wonder...or are they simply being 'coached' to treat us this way...)  yet they also can come across as having TRIED to make contact with you and act as if YOU'RE the one whom is "Out-of-Touch".... Corporate America at it's Finest!... We're the ONLY ones held accountable.. not them!

These guys are butt raiders & there mothers are cum dumpsters,

call me and just start hitting the key on me,that's disturbing and sicking

You must work for the company because your english is as good as the customer service reps.

I do believe your not truthful.I have my payment awd auto withdrawal and have never had but,one call to advice paper work was being sent lower my fixed interest from 6.7 to 4.01%.pay you bill on time.

This isn't a collection Co; they are a mortgage company who appears to run a call center based in India.
One can't really fault the callers who work in India and speak English as their 3rd or 4th language. They are holding down jobs to feed their families - as we would. The ones we should be blaming are our US companies who made a decision that our business was worth this level of service.

These people are calling me and I do not have any type of mortgage anymore.  Been years since I had a mortgage!!!!

same here---if they would leave a message, maybe i would call them back!

homeward residential (ahmsi)

Homeward is American Home Mortgage Servicing Inc.

I don't have a mortgage with them, and I have received a phone call just now, but they put down the telephone.

I have this number from just a month, I hate Virgin because they recycle old numbers!!

Hang up with a message :<(

According to the FTC debt collections act, if they are calling asking about a debt, you can tell them they have send a written letter of confirmation of the debt. If they do not do that within a certain time frame, then they have to stop harrassing you. Best bet, contact the FTC and file a written complaint and also send Homeward Residential a certified letter complaining about their practices, let them know you prefer that they correspond in writing only to you.

They called and when i answered the phone the immediately hung up, left no message i'm trying work out a modification.but why don't they speak to me when i answer the phone other than hung me up this is harassing me, which needs to stop ASAP.

a nony mous is so right on! This company is illiterate. They pay workers in India $3.00 a week to read a script and they do not give a damn how much their customers suffer their incompentancies! I know I used to train the Indian workers before I quit out of total disgust and fury! NEVER EVER TAKE A MORTGAGE WITH THEM!

They call 5 and 6 times aday and either hang up or will leave a recorded message.I thought they wern't allowed by law to call that much and it is harrasment. i have called them and talked with them about my loan and they said the calls would stop and guess what within 1/2 hour the recoeded call comes again. My loan is not late and payments are always sent to them ontime and they still call then say they don't know why the recording keeps calling probably because the instructions are in English  something they can't speak or read !!!!!!!!!!!!!!

Yea, but literate English fluent call center employees cost more than a few drachmas a day. Homeward Residental is a mortgage company formerly known as AHMSI (American Home Mortgage Service Inc. )

THese doofuses had the audacity to hang a notice on my doorknob this morning with this # to call immediately!!  Well, guess what, sweeties?? I have no intentions of calling you back, since you harass the heck outta everybody you lend to, even on-time customers according to the previous posts!!!

They called and when I answered they hung up.  They are claiming I am late with my payment, even after I  faxed them my cancelled check.  Caller ID came up as TOLL FREE 855-212-7744

thank god I found this page. For a while I thought I was sending payments to the wrong place.  I also do not talk to the ppl if they can't speak english properlery

Just wanted to say thank you for clarifying who Homeward Residential is. :)

Glad I Googled 855-212-7744. I had no idea Homeward Residential is the former "wonderful" AHMSI (American Home Mortgage Servicing Inc.), <~~~~My mortgage co.

Thank you Traffic! Now I know who's been calling me daily for quite some time now. :-/

If these scumbags would simply say who the hell they are when they call, or leave a short V/M, it would be courteous, huh??  But no, they have no decency to do that!!  GRRR!!

American Home Mortgage Servicing - they call 5 days after the first of the month.  They say you get until the 15th before your late but they call you as soon as the 4th of the month hits.

OMG - this company now holds my morgage... I may refi just to get away from them. As far as I can tell it is a legit company, but the people manning the phones need help with english.

They called me to tell me that they had changed the name of the company from "American Home Mortgage" to "Homeward Residential".

I just made a payment today and they are calling me....

Homeward Residential (Formerly AHMSI), Calling because I'm late on payments.  Stand in line....

I usually hang up because I cannot understand a word they say.  Today I answered and they hung up!  LOL   I have NEVER been late with a payment.  When my mortgage was sold to them, they told me they would call every month to see HOW I was going to pay my mortgage.  I said "I don't think so!"  Never late, never missed a payment and they want to monitor how I am going to pay each month?  What is up with that?  LEARN ENGLISH!!!!  That would be a good start.

Home mortgage co.

The English was so bad the only thing I could make out in the message was my name and even that was a chore. You would think any company that wanted to be taken seriously would hire people that could actually speak the language of the people they are calling.

The call came in as Homeward Residence - never picked up.
I don't know who is company is...