Comcast told me they do not solicit calls of this type these people are trying to get money from you

work at comcast. just got a call from a customer who explained this to me. looked into it. its whats called a "green dot" scam. They change numbers randomly and call for all sorts of things. getting you to go to walmart or rite aid and buy a prepaid card to send them money with. a green dot prepaid card to send money overseas. in 4 years here we have never asked for services paid in advance. installs are not paid in advance. and representatives dont have call back extensions and last names are not given. lot of scams out there. be careful. comcast wont make you pay upfront beyond a deposit if need because of credit history or for xfinity home security equipment purchases. if youre in doubt. get a call back number from the person who call and call us at 800-266-2278 1 800 comcast

You have been scammed.
Scammers do not make refunds.

Next time, look at your Comcast bill, and call the REAL phone number as listed on the bill, to determine if an "offer" is real or not.

They actually made me pay $250 up front for six months. I believed them bc they knew my plan and also knew I just counciled.will I ever get my money back?

I received a call same like above from that number.

I've had the same call multiple times. Finally picked up and yelled at the guy and he's stopped calling. Sounds like an Indian guy with a bad connection trying to upgrade my comcast. Strange part is they know what package I have and my name and phone number. They dont' seem to have email addresses though. Wants me to pay 6 months up front with some sort of green dot prepaid card that I would have to buy from walmart.

I did not answer. The caller I'd stated call was from Cambodia.

This is a scam, obviously. This number has called me multiple times promoting a Comcast "offer" which was obsioudly too good to be true. (free Kindle fire plus 50% off my monthly bill for pre-paying a years worth of service immediately). Shockingly they couldn't send me this information on my comcast email because they did not have it.

I got the same call, and he had my email address already (yikes!) and sent an email about the details of the so called offer aka scam:

Dear Comcast Customer,

Good Day!

This email refers to the promotion on your current/new services with Comcast Xfinity, this promotion offers you free upgrades in your existing (new services) services of Comcast with 50% off in your monthly bill.

With this up gradation you will be having i.e.

i)                    Up to 50 mbps download and 19.3mbps uploads speed. This package gives you liberty to enjoy unlimited uploading and downloading with no fair usage policy applicable.

Payment Procedure:

Since the up-gradation is available with 50% off in your monthly bill and offer is applicable once you prepay your account with six months bill, you can pay your bills easily through the Green Dot Money Pak Prepaid Billing card (Not a Visa or Master Card) with the help of simple 3 steps:

1.       Go to any of your favorite leading chain store?s checkout counter e.g. Wal-Mart, CVS Pharmacy, Kroger, Walgreens? 7/11, Kmart, Circle K, Rite Aid, RadioShack etc , and get Green Dot Money Pak Scratch-able prepaid card.

2.       Carry enough cash. Though, you can carry a Debit Card at Wal-Mart only. ($4.95 Service fee applicable on top of your billing)

3.       Call back the Billing department of Comcast Xfinity at 1-855-898-2264 and pay your bill using that card.



This is a contract free offer for 12 months with a fix monthly bill.



Bonus offer: If you are able to clear your billings within 24 hours,  you automatically will be qualified to earn 100 Loyalty Reward points as good as cash from Comcast Xfinity  that can be redeemed by you any time to get one month of extra services.

Please feel free to contact for further queries from 8am till 6:30pm PST (Operational timings) at 1 855-898-2264.

Regards,
Robert Simmons
Employee ID 37R1
Ext 746
Loyalty Rewards Department
Comcast Xfinity

* 30 Days money back guarantee. No cancellation or recurring fee applied.





This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service changes, upgrades or new benefits. Services and features are subject to Comcast's standard terms and conditions of service and are subject to change. Copyright 2013 Comcast. All other trademarks are properties of their respective owners. Comcast respects your privacy.

Scam - prepay $300 and get cable upgrade.  very professional Indians  this is the number you call to give the number of the cash card.  Now Comcast has no record of my transaction or the "service call" they set up for me.  Again scary part is they knew what package I already had signed up for with Comcast.

Called on 3/29/14 on a Comcast Loyalty promotion offering a Kindle Fire, DVR and all the premium movie channals for $99.00 a month.  The odd thing is you have to pay 3 or 6 months in advance ($300 OR $600), But they would also add 3 or 6 months free you in the first year.  The only odd thing is you can only pay using a "Green Dot Money Card" with the scratch back.  The last issue is our current bill is pending a payment from an unknown credit card ending in 1008 which could be the credit they were advising in the offer, but Comcast is mot aware of the promotion and the call back number does not always work.

Comcast offering promotional $99 rate that includes upgrade if first 3 mos. are paid up front. Said his name was Frank Carlox and he was calling from Texas.  Sounded slightly Indian. Checked with Comcast and they are not offering this deal. Scary part was that he called my work number, told me one of my addresses where I have comcast, so he must have hacked into a Comcast data base.

Claims to be Comcast offering promotional deals. Sounds Indian with a really bad connection.

Then it's not "free", is it?

Claims to be Comcast free kindle fire if I pay 300 up front