"Heather from account services" calls repeatedly - when I press 1 to talk to a live person the person comes on the line and then hangs up. Let me know if I can volunteer for the firing squad if these people are tracked down.

I used to work for this company, and I do have a real address for it, I know probably every supervisor that works in here and It just have one owner which I know his name as well, now anyone that would want to know these info just reply, the reason I don't just give out the info is because I don't feel safe but at the beggining I thought we were actually helping people until I talked to one of the customers that we supposely had help already

These people with a man Josh Autenrieth of 3433 spindletop Way NW Kennesaw < Georgia 30144  have done bank wire fruad and owe me over $80,000 I have judgements ... these people move quickly. they were owners of Research marketing group inc in Florida....

Josh numbers are 678-324-8165 and 678-402-7707
His cel is 407 758 3728

I am filing FBI reports for 6 counts of grand theif...lets get these people behind bars

Merlins number is 407 731-3562

Lets team up to stop the Assent FAMILY thieves
CONTACT ME @ STOPASSENT@GMAIL.COM

Sam Walters / Merlin Assent / Adrian Assent are all Scammers.  They Target CHECK CASHING BUSINESSES and develop a good relationship in the first few weeks and then once they have a large amount of business being generated through the Check Cashing Business they drop the hammer - Run off with the large amount of cash and continue to STEAL Viciously hurting innocent people ROBBING local Family Owned and Operated Business owners of their hard worked life savings.....
These People need to be thrown in Jail

These guys are definitely the owners and they are brothers. Merlin and Adrian.
They also use their cousin Sam Walters as well as their sisters.  It's an entire family that scams and then they pick-up and relocate leaving a terrible ordeal behind.  
I wish to see them all in Jail for the many thousands of dollars that they continue to ROB from innocent people.

Joseph D'Alonzo owns many companies like this. his company credit one solutions scammed me and then claimed that my file was now with johnson law group. i live in maryland and they said a settlement program would solve my debt problems for half the total. mr dalonzo lives in maryland. his number is 410 884 6829. having many company names protects scum like him.

I got sucked into their scam and $2000.00 later, was in worse shape than before.  Well, I fought back.  I filed a police report, yes I was ashamed to admit I'd been scammed, but the detective that took the report was completely professional.  He didn't make me feel like the dummy I felt like inside.  So, when I got their packet to give them even more credit card information than they got out of me over the phone, I returned it as specified and included a letter telling them I had filed the police report.  I think I gave them the case number but not a copy of the report.  Well, in about a week of sending that stuff back I got a phone call telling me it was the Resolution Center and that they were refunding the money to my credit card account.  Low and behold I see it has been credited to the now closed account and will be transfered to the new account.  I could hardly believe it but it did work to file the police report and send the stuff back certified mail and demand a refund.  So, if you have been duped, swallow your pride and report it.  Contact all the agencies you can, like FTC, States Attorney General, your local police.  Following is the person that called me informing me of the refund.

I just received a call from "Consumer Services" that started out as a recording, so I pressed 1.  Someone answered asked who I was and I said that I didn't know what company this was and how I can save a lot of money and she asked is this "Samantha"?  I said yes and she told me what the "company" does and then I said I wasn't comfortable with a recording "cold calling" me and that she didn't work for the credit card company directly and was there a number or a website I could check out?  She said that she didn't have a direct extension and that yes, there was a website, but she didn't know what it was and her boss was out to lunch.  The she gave me the number to call back: 407-379-1584.  I said okay and hung up.  That's when I googled the number and company name and found this webpage.  What a scam!  I'm glad I caught on-anyone working for a company has an extention where they can be reached and surely they would know what the company's website is.  Please beware-never give out your info to just anyone and if something seems weird-it probably is.

ONE MORE COMMENT. CSTR SOLUTIONS SEEMS TO BE INVOLVED WITH DIA GROUP. MANY NUMBERS - ALL SEEM TO BE IN TAMPA - ORLANDO, FLORIDA AREA. I HAVE AN ADDRESS, HOWEVER I ASSUME THAT IS FAKE ALSO:
DIA GROUP
12472 LAKE UNDERHILL RD #331, ORLANDO, FL   32828

NL_International_Ltd@comcast.net

I pushed 1, because the recorded message didn't indicate which account I could get lower interest rates on.  That should've been my first clue.  I had a lengthy conversation with Adrien, who was pleasant and informative.  She identified herself and the company, Consumer Services.  She guaranteed a reduction in ANY card I owed a balance on, if I qualified.  Qualified here meant my debt was over a certain amount.

In the course of giving her all my information, my alerts had disappeared.  Especially when I she stated that she couldn't help me with one of the cards because the rate was already 8.25%.  She never even took the info on the card.  I gave her info on two others.  One, she couldn't reduce the rate because I was almost at the credit limit.  Another she couldn't reduce because the card (even though it is a Master Card) was issued by a store and not a bank.  So in the end, she was no help.. but said they would call again.

I asked a few more questions, including the company name again, and a phone number.  She indicated there was no direct phone number for any of the folks in her department.  When I mentioned that seeming suspicious, we were immediately disconnected.

Within minutes, I had all three cards being reissued under different account numbers.  With in 15 minutes, I had left a SSN alert with Equifax and the other two.

Thank you all for putting your experiences here.  It just helps confirm that we can never be too cautious.  I was lucky, no charges have appeared on my accounts.

Just as I started typing this, Adrien called me back!  She said she just wanted to let me know after she lost my connection that she tried following up with me but couldn't get through (because I was on the line canceling my cards).

She was still very pleasant.  But the fact that the only information to be found on the web are sites like this one alerting us to the fraudulent nature of these calls just confirms it.

BEWARE: CONSUMER SERVICES IS A FRAUD!!

i did this program also and they save me a ton of money !!!!!!!! maybe if you other people actually read the material and follow the steps they provide they would help you also !!! the manager stacy king was very helpful . thanks diagroup :)

If you really want to find out more like I did, take down number, call back later and ask for an interview, say you are looking for job and they will talk your ear off!

These guys are ALL a joke! They have been running this scam for YEARS, The owners names are Merlin Assent and Adrian Assent. They might be brothers or something, they also might have other "owners" with them cause I have heard different names. Either that or they change them, they also change their "phone name" for the company, But they are Assent Consulting Group and AAA Assent! They took my family for cash and they just don't care....They have different website addresses including some already listed here and acg2.net and MANY MORE!!! They need to be stopped

Same as Denise but the fellow was Manny! The sales person told me 4 times that I would NOT be charged till I read the contract. WRONG ! I didn't sign it I sent it back certified mail. With a big" don't want " I was charged that day (3-1-08).I didn't know but they got my mother also she is 91.She complained to CHASE kept calling them too,that they took care of it. they have called with other names FREEDOM FOR TODAY. I have put in a complaint to BANK of AMERICA they have been looking into it!I,ve not stoped calling. They are rude,& they tell me no way will I get my money back they have me on tape.Only me not the sales person that said it won,t go though till I sign.

They keep calling me at work.  Oh YES sign me up for shooting them too!!!!!!!!!!!!!!!!

I also was contacted by this group and their high pressure, fast talking representative. I agreed but thought I would be able to look over the information when I received it in the mail before they would charge me. Wrong!!
I was charged the next day then called to cancel, they said there is no way you can cancel it now. They guy Marco told me even if I got a lawyer that it wouldn't help. He had me in tears and that doesn't happen easily. Since then he has been fired! I was also told that if I paid my card off before they could save me the money that I would get a full refund. That wasn't true either. Well this happened in August 07 and I am still fighting them. I was calling daily and now it is down to every week. I feel that I will eventually get all of my $690 back but it has taken A LOT of calling them. I am a 34 year old women and NEVER thought this would happen to me, they were just so good at talking.
This is the # I always get to them on 866-531-9324. Lee is now one of the managers and is the better one to talk to. Also I just emailed the address  sales@diagroupusa.com it supposable goes to the owner and he reads them.

i have had a bad experience with the diagroupusa.com-----telephone:  866-620-5917.

i was contacted by this group and their high pressure, fast talking representative told me they would save me$2500.00 in credit card interest or i would get my money back.  i agreed and allowed them to charge me $590.00.

one of their people did get back with me and did negotiate a small reduction
on one of my credit card accounts----this will only save me a few dollars, however.  i asked for a refund of my $590.00 and was told that i must allow
them to continue to negotiate.  i have told my credit card companies to
process the cards that i gave them information on as "lost or stolen" and issue new cards as i do not trust these people.  i am also going to file a compliant disputing the $590.00 charge.  i hope i get my money back.  i am embarrassed that i was so gullible.

Heather (in a taped message, from which she asks me to press 1)called again (see comment above).  So much for being nice. I called the above number again, and again I was told by a nice polite person that my name would be taken off Heather's list.  Also, I complained to the FCC and was told in a letter back from it that because (1) Heather is calling my business number, and (2) the calls are originating from a non-profit organization, Heather can keep calling.  

What can I do to stop the calls?

We found out last week that my mother-in-law was screwed by these guys for $790.  She was so ashamed it took her two months to tell us and now it's past the dispute deadline with her credit card.  This is just unbelievable. What a bunch of worthless leeches.

I called (866) 620-5917.  I politely described the repeated phone calls from "Heather" to a pleasant-sounding woman who answered.  She said she would pass my request to a supervisor to have my number taken off their list. (It's my published business number so I am not giving away any secrets by giving it to her.)  Call me "Pollyanna," but let see if it works. If I get another call I will add a comment here.  Or if 30 days go by without a call, I will add a comment.  

P.S.  Getting the "Heather" call, finding this website, and writing this comment took up one/half hour of my time.

BEWARE!!! Called my 77 yr old mother said could lower interest rate to 6% fixed. They wanted to get it as close to 0 as possible. Were going to charge her $749.00 processing fee. Then said because of good credit wanted to credit her card with that fee. I heard the conversation passing through the kitchen and asked what was going on. So i listened and asked if she gave them ANY INFORMATION told me what she gave then listened about the crediting her account. He asked for the three numbers on the back of her credit card. I asked why do you need this if she is NOT BUYING ANYTHING. Said it was for the next step. I asked for him to send info in the mail. Said I would have to go to processing but FIRST WANTED THOSE THREE NUMBERS. I PROCEEDED TO TELL HIM I wanted to check out his company online then if I was comfortable I would call him back. He said he would call me back. Thank goodness for the internet.
BELIEVE ME KEEP YOUR PARENTS from giving out ANY INFO. I signed up for  lifelock and am signing her up for 110.00 a year. I just signed up last month and this seems to be a great way to protect us all from identity theft and scammers.

This seems to be the owner of DIA... jdalonzo@diagroupusa.com, and if you go to this page there is a listing of some kind for him..
http://www.cambridgewhoswho.com/Member_Profile/Joseph_D'Alonzo/379591.html

I made the same stupid deal basically, but it was $299 to save at least $1000, and it was from seeing a tv commercial...wish i could remember the station, at least I'd like to complain to them...not like it would really help, I'm sure, as this is a perfect example of how corporations are scamming, and ripping us all off to -death...and the story is the same as all the others, and its been several months and I still don't have my refund, but please let me know if theres ever a class-action suit going against these jerks, and if so,i want to be included!!!! www.davewidow.com

I've received numerous calls from this company purporting to be "Consumer Services."  The recorded message claims to allow you to be removed from the list, though it doesn't work.  I am on the "do not call" list (www.donotcall.gov).  I've reported this company on that website as well as filed a complaint online with the Central Florida Better Business Bureau (http://centralflorida.bbb.org/); it only took a few minutes.  Everyone should do both as eventually this company will be stopped.  The BBB knew this company well.

Call from: 442074898133 (Fake number)
Scam telemarketer. All the information below is about the same company or related companies, all doing high volume, fast talking, telemarketing sales. It may be illegal what they are doing- certainly the way they harass by telemarketing.

I can't find more info- not sure how to best report them to authorities.

Details of research:
They called me from caller ID above- it was a recording:
"Hi this is Heather from Credit Services..." She wanted to help me Lower my interest rates.
So I sat on the line and got "Will" from Consumer Services.
What is your company name? "Consumer Services"
Chatted him up with bull and got to a supervisor- "Jack"
Jack says:
    - Says they are based in Florida
    They are called "Debt Management Incorporated"
    They have a website www.diagroupusa.com. On the website:
        phone: 866-620-5917
        fax: 866-668-4170
        clientservices@diagroupusa.com
        sales@diagroupusa.com

    Looking up their phone numbers, I found
    http://letsprocess.org/
    http://aaassentconsulting.org/    
        AA Assent Consulting
        Via Email at: customercare@aaassentconsulting.org
        Via Telephone at:  (866) 620-5917
        Via U.S. mail at: 1 Purlieu Place, Suite 280, Winter Pk., FL 32792
        Fax at 407-574-5639

    http://www.google.com/search?complete=1&hl=en&q=%22Assent+Consulting%22+%22winter+park%22&aq=f
    A A Assent Consulting
    1 Purlieu Pl
    Winter Park, FL 32792
    (407) 671-0463