I have been receiving calls from the same number so I called the number I have in my phone for sprint and asked them about it. they said there was nothing on my acct saying sprint had been trying to contact me for any reason. I told them what I had been reading online about it being a scam and they agreed that it probably was good information. also told me I could go online to my acct and block this number from calling me

I just spoke with Sprint & asked them about the # as well. They told me the # isn't any of their department #s.
They checked my account & saw no record of a call being made to me.

Here is what they said

I have checked and this phone number does not belongs to any department of Sprint .

I have checked the notes on your account and no call has been made from Sprint .You can ignore this number.I would also like to inform no changes have been made on your account .

It's a scam

I got same call but but won't leave a message. I picked up once but no one said anything. What's so bad is they call my cell phone. Don't  know how they got my cell number. The maggets. I am on no call list at home but they still call. Something needs to be done from our state legislature. Its not only annoying it ought to be illegal. Someone needs to be held responsible.

Here it is Aug, 2011 and they are still at it, two days straight now, no message, same as others who have posted here. Thanks for the heads-up guys. I do have Sprint, but I would not trust private information to anyone who communicates in this fashion. Too many hackers out there with the capability of getting much more than your account and phone number. Hell, Sprint cant even call you to let you know you forgot to pay your bill and you are about to be cut off.

it was weird. Gotta call from 866-993-0196,didn't answer it.Figured if it was important,they will leave a message.They left a garbled message.....figured it was a cell phone "thing." Called the number back,and strategically....the live person was able to garble up the place of business and their name on the greeting.
"Thank you for calling dgdtdgfghhh...,this is kliwjndxcxc.... speaking,how may I help you?" I said "excuse me,where am I calling?" And they repeated the same line,the same way.Clearly a game that I'm not a part of.........

Any time you call a major company theyre going to ask for your information. They don't know who you are when youre calling and are going to ask for some info to pull up the account and some type of authentication thing (some company have passwords, others pin numbers, and others security questions). Duh.

Once you get past the legal security stuff they can get on with their job and attempt to help you out.

I got the call too, missed the first call no voice mail was left. I called back.
They said they were sprint and that they wanted to "evaluate" my plan. Was a little wary at first but everything went ok. The lady I talked to actually said I could follow along so I did, and everything she told me was verified through my sprint account on sprint.com
She was actually able to save me money (roughly 40 per month) since I never really check my usage and didn't need ad many minutes. And having 2 kids on my plan and them wanting internet and all that fancy stuff I'm very happy to save some money in my budget!
If you havent checked your usage in a while it's worth a shot to see if you can save some money. it's rare these days to see a company reach out to it's customer to save them money not make them spend more money.

I didnt answer the call. I use Sprint. According to them, follow these steps to block the calls.
Sign in to My Sprint at sprint.com
Click the My Preferences tab
Under Limits and Permissions , click Block voice Select the phone you wish to block - a green checkmark will appear indicating that phone is selected You will see 3 choices for voice calls for the phone - click one choice:
Enter the phone number you wish to block in the field and click Add number . The number will be added to the block list.
Click the green checkmark to indicate you are finished selecting the level of restriction Click Save to block voice access
Turn your phone off and back on for the new settings to take effect.

The number is from Sprint. They are calling to see if you are happy with your service and things of that nature. Pointless call if you ask me.

It was definitely Sprint. I called customer service ( *2 ) and they were able not only to confirm it was them but confirmed the information I was previously told and the tinkering with the account. I was wary because it was unsolicited and an 866 number but I was told that it was because it was a sales call and not from the central Sprint offices.

On a side note I really am not using my plan a whole lot so the change was useful and beneficial to me. So far as Sprint's logic was concerned - from both the salesperson and the customer representative I later called - Sprint is calling people who don't need as big a plan as they have and letting them know they can downgrade and not even get stuck into a contract which is something most are unaware of.

To be honest there was a five minute window where I thought I was scammed, though, and was sweating it a bit.

I went directly to sprint's webpage and to their customer support (to ensure that I'm talking to the real sprint).  I asked them about this and this is their reply verbatim:

---------------------------------------------
Thank you for your reply.

The phone number you mentioned in the previous mail, 8669930196 is not a Sprint PCS number. The calls you received from this number were not made by Sprint.

Thank you again for contacting us.

Sincerely,Khris C. Sprint
-----------------------------------------------

So there you have it!

I called the number back, it is sprint, they said they cant leave a message till they have called three times, they were calling to thank me for being a loyal customer and to evaluate my plan

it's definitely sprint and they wont quit calling...i get a call everyday.....i want them to leave me alone and figured they would get the idea, by me not answering!

I have added this and another probable Sprint marketing number to a Contact named "No Ring Tone", and will add other marketing callers to the same Contact name.

There is no "no ringtone" option on my mobile, so I set the ring tone for this Contact to "Facebook Pop", a kind of single click sound; I also set this Contact to go straight to Voicemail.

This number calls repeatedly, never leaves a message.  Has called multiple times in same day.  If these shadowy characters want to talk why wouldn't they leave a message.  I'll say their intention won't mean well for you.

This number belongs to Nicki.  She is a sign language interpreter for SPRINT VIDEO.  I have no idea why she would call me...

It is a 'customer appreciation' call from Sprint.  They will review your account in detail and make suggestions for efficiency.  It may be worth your time if you haven't reviewed your usage in awhile.

Just missed a call from that number and hit callback.
They claimed to be from Sprint and were looking to "fine tune my plan".

She asked for my number, then my name - if she called me without that information already, perhaps she wasn't from Sprint after all...
The line went dead........

received a call from 8669930196 today, did not answer, caller did not leave a message.  per other comments it would seem this is a call from sprint. any suggestions on how to keep them from calling in the future?

I'm currently getting a call from them. They keep calling me and never leave a message. I haven't answered their call yet. They started calling me on Saturday and it's already been 6 days. I wanted to know who it was so I typed it on Google and I came to this site. Does anyone know who this caller is?

Just like everyone else I get these calls too that I missed and gets very old and annoying. So no one knows exactly who these callers are??

claims to be sprint Rose stumbled a bit when I said I was returning their call told me they appreciate me as a customer and I said I don't appreciate these calls

It was Sprint. Don't know why they called so I hung up. My bill is current.

Its Sprint I called and it was sprint.

They are scammers. They call and don't leave messages, hoping that you will call them back and they re-route your phone number to another country and they rack up your phone bill. Or they will try to get you to say yes to something or they make you press the pound button, which gives them access to your account and they charge you money.

Not only did 8669930196 call my cell they got my work number and said that this was a legal call and I owed someone money they said they were with acs I told them to get lost and dont bother me they were a fraud and I reported this call Thats who they are I get a cll from them about every 3 months  theres another number they call also its a 516 number you cant evern understand them they have very thick accents and their english is awful It you should happen to answer just hang up

Same deal. Missed call. No message. I thought I recognized this number so I doubt it is the first time.

I got the same call without a message

I just typed in the phone number in google that I've been getting calls from daily, and was extremely surprised to see this. I don't get any voicemails either, and they call almost the same time every day. Weird

Went to Sprint's "Contact Us"  site: http://www.sprint.com/contactus/

They had a lot of phone numbers listed. 866-993-0196 was not one of them.

This call was to my cell phone. I have gotten a lot of these kinds of calls. Have not figured out how to stop them. So, what I do is save the number in my phone and assign "No Ring Tone" to it. That way a call from one of these numbers do not cause my phone to ring.

Give it a try!
FEED UP!