This number is valid, RBC collections. They call if you have an account overdrawn that does not have a valid overdraught. When you over draw and they let you as a courtesy, if you don't clear it up right away you will get a call.

Its a scam and the people posting saying its not a scam are part of the scam operation. if you google the number you will notice this is the first link that shows up. Of course if i were to run a scam I would make sure that the first couple of links I would address making sure people believe me its legit. PLEASE GIVE NO INFO and if you ever have doubts hang up and call directly to your bank. NEVER under any circumstances give out personal info. If anyones calls asking for info tell them you will hang up and call them again at their 1800 number on the back of your card. and to all you scammers get a real job and make money of your own a***oles

I called RBC and they confirmed to me, that there wasn't a call made.. they told me not to worry and to ignore it.

Hi I called RBC and they told me there wasn't a listing of any calls, first off automated voices don't ask for your personal information and really you don't give that out.

If you are with RBC call them, if you aren't I don't see why you'd be getting these calls, but again I would call to see.

LM

I've been getting repeat calls from supposed RBC about a personal matter.
I am with RBC, so I called and there isn't any record of anything..

Got a call from this number. Initially didn't pass the sniff test. Called RBCs main line, and they confirmed that it was one of theirs.

somebody is calling from this phone number to stolen personal information and this people "says that is calling for RBC and claim for money. the number is 18772165027.BE CAREFULL !!!

on sun. february 16 at about 12:07 p.m. i got a call from 1-877-216-5027   so i picked up the phone and i heard the following message it said this is rbc and have a message for kim thorne about a personal matter if this is kim thorne press1 to get message . so i did press 1 and then it told me i would have to answer some security questions then it mentioned first to give them my date of birth. so i hung up i called that number back that called me and i got the same automated message i was just called with. i am worried is it real should i ignore it or what  

then that same number called today at about 1;54 P.M. FEBRUARY 18 but the message was different this time it said  it is rbc with an important message for kim thorne to get message call 1-800-272-9301 .  at end of message it said
this is not a telemarketer call.

please help i am worried i dont know what to do.

i answered the phone and the automated voice said that it was the royal bank and that this call is for kim thorne for a personal matter and if this is her to press a number on the phone to get the message so i did then i was asked to answer  some security questions to verify my identity  the first questions mentioned was my birthday. i got concerned and i hung up but i am worried should i ignore it or what i am worried. please help. i called back the number  that called me the same message that i heard when i was called  was what i heard when i called that number back.

This is so retarded

They left me a message to call when I call them they ask for my bank card number.. I was like are not able to pull up that information when I provide you
The collection operator is like it will take him 30 mins ??!? Wtf????

got a call from these hoodlums today. I did not answer. Anyway, I never do business by phone....

I also called the number and the agent told me that IT WAS them, so I dont know why everyone has different answers :P i hadnt made a payment to my credit card in a while and they were trying to get a hold of me.

I'm receiving a call from this number everyday. On it's first time that ringed, I intended to answer it but when I sensed that it is somekind of automated voice, I ignored it. Threfore, when it rings, I just ignore it.

I'm having the same problem. I just sensed that it is somekind of automated caller therefore I just ignored it whenever it rings.

Don't be fooled! It is definitely the RBC, or a credit co. affiliate, confirming your name and address, You own them money, and they are trying to collect, whatever little measly amount. Do not answer, and if you do, definitely do not give them any information whatsoever about who you are, your address or if you have any type of bank acct!   PERIOD!!!! GOT IT!!!

I just spoke with a representative of RBC by calling their collections department's number (1-866-893-3295) which was supplied by an operator contacted through the main number (1-800-769-2511) listed on their site. Both were able to confirm that it is a collections number. The person in collections was regrettably rather dull-witted and unable to see why (1) having the call prompt clients for personal information without an option to talk with an operator and (2) having their number listed as a phishing scam all over the internet are bad things. I did manage to get transferred with someone at customer care who at least made note of the situation.

To all those who are being contacted, yes it is laughably incompetent on the part of the Royal Bank to model their contact with clients in such a way that it seems so transparently like a fishing scam, but it is just their collections department trying to give you a courtesy call. (In my case, they were letting me know that, in switching Visa cards, I had forgotten to transfer funds to my old Visa to cover a cell phone bill that arrived in the middle of the card switch.)

My advice is not to take my word, or the word of anyone else on an internet forum for this (after all, any scammer could post here anonymously, claiming that the number is legit), but to look up their contact number on Google and get back to them. Make sure to provide them feedback and let them know that modeling their client interaction on phishing and subsequently getting their collections number listed all over the internet as a scam is probably a bad idea.

It's a legit number, RBS collection agency

Call everyday

I know it's creeping me out it feels like he's watching me.

These people are going to get track I will call the police. They call me almost everyday 4 times. I hope someone sticks up and calls the police to make these a***oles go to prison.

They call me almost 4 times everyday. I know it's not rbc it's a scam number somewhere

This is a fake f****ng number the fact they ask you for your phone number instead of just already knowing it when you call them to figure this out gives that away.As well as every other f****ng thing said. If RBC called looking for someone who isnt me then Im not going to give you MY credit information. If the idiots making the posts saying its legit when it f****ng is not are the criminals and not trolls here is my message to you. If you actually got one credit card number out of this then id be surprised. I blocked this number and you are still able to leave messages voicemail for weeks. If I see this again I will notify the local police and the feds. You will be found. They will find the address the machine is at they will wait for you to come into contact with it and you will be arrested for fraud. Your poor a** wont afford bail once all your money is seized and you will spend 2-10 years in prison on that one charge alone. I actually hope you call, so call, and I hope you get pegged in Jail. This is your warning. The number is 604 618 1188 you seem to have machines in different countries which makes the whole situation worse for yourselves you know. Sure local police wont be able to catch you on all charges if you do that but they can still find you and the feds will make the arrest. Feds love to take money from s****eads such as yourselves they just need to be made aware.and they will be.Just make the call.

I just called Royal Bank directly, and they confirmed this number is a scam number with no connection to Royal Bank, and advised against giving any info.

It's definitely a scam.  I just called Royal Bank directly and they confirmed it.  Do not give any information.

It's not from Royal Bank.  I called them directly, and they confirmed its a scam number.

No, it's not valid.  It's a scam.  I called Royal Bank directly, and they confirmed it.

While all banks use Telemarketing, the RBC has no respect for their customers' time in respect to it.  I originally had my small business' account with them, and requested repeatedly not to be contacted with marketing offers from them during the sign up process.  The salesperson assured me that they would not and yet I get these messages all the time.

This is a number from a company contracted by them, probably some outsourced Indian company or something no doubt, so that the DNC list doesn't apply to them.  The remedy?  Block the call and use another bank.  I switched to TD, making the same request about marketing calls, and they haven't bothered me after 2 years, except one time when my account had suspicious activity.

Given that its recently come to light how terribly they treat their own staff and how they outsource, I don't know why anyone would use RBC.

I started getting calls yesterday (Nov 4/2013) and more today... Same thing... Saying from Royal Bank with "important message regarding banking" confirming my Name and press 1... Followed by asking for personal info... Seems REALLY sketchy so I hung up followed by repeated calls... I called RBC at their Royal 1-1 number and they confirmed it was an RBC Robo-Caller and the "important messages" were in regards to product & service offers. I was really annoyed and demanded that this "feature" as they call it be turned off. They said they did. We'll see if the telemarketing continues. VERY DISSAPOINTED IN RBC SALES TACTICS right now. Booooo.

Even if this is a legitimate call, no banking employee should ever need to know your card # or expiry to pull up your record.  Do not give it to them.  Instead if you need identification, banks always use address on the file, postal code, and date of birth.  They will need photo ID to make any bank changes anyways, so I would not deal with them over the phone.  If you have a call, go in to an RBC and ask the teller if there are any problems with your account.

I get telemarketing calls from this number all the time, trying to sell me ID Theft Insurance, so it's probably a legit number, but it doesn't seem to be RBC themselves.  It is probably a company contracted by RBC.

This is a scam. They are spoofing a legitimate RBC number.
No bank will call you and ask you to input personal info. Period.
Visit a branch if you are a customer to prove it to yourself.