877-591-7651
Whitney
Whitney
2011-06-06 21:04:39
Unknown
Who owns this number?
Susan
Susan
2010-10-05 15:01:47
Unknown
I received "the call" as well, from Mr. Schwartz.  Threatening to proceed with ????  I returned the call and put through to a rude person named 'Casanova'!  He even asked me to give him the last four numbers of my Social.  Big concern....this was on my cell phone.  Has anyone else received these calls on their cell?
Info Drone
Info Drone
2010-10-03 04:52:13
Debt Collector
I left them a message saying if they called me again I would refer the issue to my attorney. I also did a quick bit of research:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do?resetTransTyp=Y
(Search for Regent)

Regent Asset Management Group Solutions is incorporated in Colorado.

ID Number:         19871431327
Name:     REGENT ASSET MANAGEMENT SOLUTIONS, INC.
Registered Agent:     MICHAEL A. SCATA
Registered Agent Street Address:     7290 SAMUEL DRIVE, SUITE 200, DENVER, CO 8022

Interestingly all the paperwork filed with the Colorado secretary of state shows the company name as Contemporary Financial Services (Looks like they are operating as a D.B.A.) These people started the company in 1981:

Richard M. & Nadia Stellers, 1914 Mt. Zion - Golden, Colorado 80401
Estelle Janus - 5909 West Augusta - Chicago, Illinois 60651

Later in 1993 they reported their business address as 999 18th Street Suite 1601 - Denver, CO 80202
With the same group of people. Still as Contemporary Financial Services.

In 1997 it looks like Estelle dropped out and the Stellers reported their home address as:
15769 W. Ellsworth Dr - Golden, CO 80401. This home sold for over $400,000 in 2004, last assessed at $31,000.

It looks like their name change (to Regent Asset Management Group Solutions) went through in 2002.

Here is the contact info they list for themselves @ http://www.ramsna.com/ContactUs.aspx

Corporate Headquarters
Regent Asset Management Solutions, N.A.
7290 Samuel Drive, Suite 300
Denver Colorado 80221

Phone: 303.487.5400
Toll free: 877.591.0838
Fax: 303.297.9140

Marketing and Sales Department
Email: sales@ramsna.com

Phone: 303.487.5400
Toll free: 877.591.0838
Fax: 303.297.9140

~*~*~*~*~*~*~*~*~*~*~*~*~*~*~

Hope this helps,

-Info Drone
Twila
Twila
2010-10-02 05:38:20
Debt Collector
I got a call from 877-591-7659. The caller did not identify himself or his company. He did not ask for any person at my address by name, he just threatened that if I did not return his call by 6 P.M. he would move forward  without my input.
SpiderMonkey
SpiderMonkey
2010-10-01 01:25:01
Debt Collector
Mr. Schwartz (I thought he said Mr. Force, LOL) left a message yesterday, which I heard today, telling me that he had received something involving a commerce matter and that if I didn't call them by 4PM they would move forward without my input or consent...aaannnddd that his office looked forward to speaking with me today.
Please...I don't owe anyone a dime, so I'm certain this is some kind of scam.
LAMET
LAMET
2010-09-30 14:54:24
Unknown
AN ILLEGAL UNLICENSED DEBT COLLECTOR - YOU MUST ALSO REPORT THEM TO THE ATTORNEY GENERALS in your state and COLORADO -  AS WELL AS THE FTC.  

FTC compiles complaint data only!

THE STATE AG'S WILL ACTUALLY DO SOMETHING!
Link to all State Attorney General Websites www.naag.org


http://www.consumerjustice.com/consumer/agencydetail.aspx?id=7431
Regent Asset Management Solutions, Inc.  
7290 Samuel Dr Ste 300
Denver, Colorado, 80221


www.ramsna.com


--------------------------------------------------------------------------------
Phone No.  866-809-6415 800-304-3783 303-487-5400 303-296-2101 877-591-0433  
Fax 303-297-9140  

  Michael A. Scata, President Dennis Scott Carruthers, Attorney (CA), Collector
 
 

Notes
BBB Rating "F" TERRIBLE letters, making threats of lawsuit and lies about investigating assets.

No license or bond found, collecting illegally.

Letters state..."NOTICE OF PLAN TO REFER ACCOUNT TO ATTORNEY FOR FAILURE TO RESPOND TO NOTICES."

This organization appears to be clueless about what they are doing. AVOID THEM!  
Aliases Other Locations  


Overland Park, KS Stanton, CA (Law Office D. Scott Carruthers)  



1) Never assume they have a VALID DEBT OR LEGAL RIGHT TO COLLECT
 
2) Debt collectors MUST FOLLOW your STATE laws regarding licensing.  Check your Secretary of State for licensing requirements for ANY collection agency that contacts you

Debt Collectors DO NOT WANT YOU TO KNOW THIS INFORMATION!    
The INFORMED CONSUMER IS THE DEBT COLLECTORS WORST ENEMY!

THE CORRECT WAY TO HANDLE COLLECTION CALLS AND ILLEGAL TACTICS

READ DEALING WITH DEBT COLLECTORS, RECORDING CALLS AND STATUTE OF LIMITATIONS BY STATE

You can also post your questions here http://www.collectorsexposed.com/forum/   NEW URL!    

These links are to attorneys for those being scammed www.naca.net or http://www.consumerjustice.com/consumer/searchattorneys.aspx


Dealing with Debt Collectors
Http://www.budhibbs.com/First.htm    
    
Statute of Limitations by State ? always double check YOUR OWN STATE Government Website
http://www.budhibbs.com/statute_of_limitations.htm

Recording calls from Debt Collectors - always double check YOUR OWN STATE Government Website
http://www.budhibbs.com/record.htm


From Federal Trade Commission Website ? FAIR DEBT COLLECTION PRACTICES ACT
Debt Collection FAQs: A Guide for Consumers
If you?re behind in paying your bills, or a creditor?s records mistakenly make it appear that you are, a debt collector may be contacting you.
The Federal Trade Commission (FTC), the nation?s consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.
Under the FDCPA, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them.
Here are some questions and answers about your rights under the Act.

What types of debts are covered?
The Act covers personal, family, and household debts, including money you owe on a personal credit card account, an auto loan, a medical bill, and your mortgage. The FDCPA doesn?t cover debts you incurred to run a business.

Can a debt collector contact me any time or any place?
No. A debt collector may not contact you at inconvenient times or places, such as before 8 in the morning or after 9 at night, unless you agree to it. And collectors may not contact you at work if they?re told (orally or in writing) that you?re not allowed to get calls there.

How can I stop a debt collector from contacting me?
If a collector contacts you about a debt, you may want to talk to them at least once to see if you can resolve the matter ? even if you don?t think you owe the debt, can?t repay it immediately, or think that the collector is contacting you by mistake. If you decide after contacting the debt collector that you don?t want the collector to contact you again, tell the collector ? in writing ? to stop contacting you. Here?s how to do that:
Make a copy of your letter. Send the original by certified mail, and pay for a ?return receipt? so you?ll be able to document what the collector received. Once the collector receives your letter, they may not contact you again, with two exceptions: a collector can contact you to tell you there will be no further contact or to let you know that they or the creditor intend to take a specific action, like filing a lawsuit. Sending such a letter to a debt collector you owe money to does not get rid of the debt, but it should stop the contact. The creditor or the debt collector still can sue you to collect the debt.

Can a debt collector contact anyone else about my debt?
If an attorney is representing you about the debt, the debt collector must contact the attorney, rather than you. If you don?t have an attorney, a collector may contact other people ? but only to find out your address, your home phone number, and where you work. Collectors usually are prohibited from contacting third parties more than once. Other than to obtain this location information about you, a debt collector generally is not permitted to discuss your debt with anyone other than you, your spouse, or your attorney.

What does the debt collector have to tell me about the debt?
Every collector must send you a written ?validation notice? telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don?t think you owe the money.

Can a debt collector keep contacting me if I don?t think I owe any money?
If you send the debt collector a letter stating that you don?t owe any or all of the money, or asking for verification of the debt, that collector must stop contacting you. You have to send that letter within 30 days after you receive the validation notice. But a collector can begin contacting you again if it sends you written verification of the debt, like a copy of a bill for the amount you owe.

What practices are off limits for debt collectors?
Harassment. Debt collectors may not harass, oppress, or abuse you or any third parties they contact. For example, they may not:
    use threats of violence or harm;
    publish a list of names of people who refuse to pay their debts (but they can give this information to the credit reporting companies);
    use obscene or profane language; or
    repeatedly use the phone to annoy someone.

False statements. Debt collectors may not lie when they are trying to collect a debt. For example, they may not:
    falsely claim that they are attorneys or government representatives;
    falsely claim that you have committed a crime;
    falsely represent that they operate or work for a credit reporting company;
    misrepresent the amount you owe;
    indicate that papers they send you are legal forms if they aren?t; or
    indicate that papers they send to you aren?t legal forms if they are.

Debt collectors also are prohibited from saying that:
    you will be arrested if you don?t pay your debt;
    they?ll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so; or
    legal action will be taken against you, if doing so would be illegal or if they don?t intend to take the action.

Debt collectors may not:
    give false credit information about you to anyone, including a credit reporting company;
    send you anything that looks like an official document from a court or government agency if it isn?t; or
    use a false company name.

Unfair practices. Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not:
    try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt ? or your state law ? allows the charge;
    deposit a post-dated check early;
    take or threaten to take your property unless it can be done legally; or
    contact you by postcard.

Can I control which debts my payments apply to?
Yes. If a debt collector is trying to collect more than one debt from you, the collector must apply any payment you make to the debt you select. Equally important, a debt collector may not apply a payment to a debt you don?t think you owe.

Can a debt collector garnish my bank account or my wages?
If you don?t pay a debt, a creditor or its debt collector generally can sue you to collect. If they win, the court will enter a judgment against you. The judgment states the amount of money you owe, and allows the creditor or collector to get a garnishment order against you, directing a third party, like your bank, to turn over funds from your account to pay the debt.
Wage garnishment happens when your employer withholds part of your compensation to pay your debts. Your wages usually can be garnished only as the result of a court order. Don?t ignore a lawsuit summons. If you do, you lose the opportunity to fight a wage garnishment.

Can federal benefits be garnished?
Many federal benefits are exempt from garnishment, including:
    Social Security Benefits
    Supplemental Security Income (SSI) Benefits
    Veterans? Benefits
    Civil Service and Federal Retirement and Disability Benefits
    Service Members? Pay
    Military Annuities and Survivors? Benefits
    Student Assistance
    Railroad Retirement Benefits
    Merchant Seamen Wages
    Longshoremen?s and Harbor Workers? Death and Disability Benefits
    Foreign Service Retirement and Disability Benefits
    Compensation for Injury, Death, or Detention of Employees of U.S. Contractors Outside the U.S.
    Federal Emergency Management Agency Federal Disaster Assistance
But federal benefits may be garnished under certain circumstances, including to pay delinquent taxes, alimony, child support, or student loans.

Do I have any recourse if I think a debt collector has violated the law?
You have the right to sue a collector in a state or federal court within one year from the date the law was violated. If you win, the judge can require the collector to pay you for any damages you can prove you suffered because of the illegal collection practices, like lost wages and medical bills. The judge can require the debt collector to pay you up to $1,000, even if you can?t prove that you suffered actual damages. You also can be reimbursed for your attorney?s fees and court costs. A group of people also may sue a debt collector as part of a class action lawsuit and recover money for damages up to $500,000, or one percent of the collector?s net worth, whichever amount is lower. Even if a debt collector violates the FDCPA in trying to collect a debt, the debt does not go away if you owe it.

What should I do if a debt collector sues me?
If a debt collector files a lawsuit against you to collect a debt, respond to the lawsuit, either personally or through your lawyer, by the date specified in the court papers to preserve your rights.

Where do I report a debt collector for an alleged violation?
Report any problems you have with a debt collector to your state Attorney General?s office (www.naag.org) and the Federal Trade Commission (www.ftc.gov). Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act. Your Attorney General?s office can help you determine your rights under your state?s law.

For More Information
To learn more about debt collection and other credit-related issues, visit www.ftc.gov/credit and MyMoney.gov, the U.S. government?s portal to financial education.
The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad
February 2009

File complaints with

Federal Trade Commission  https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

Your State Attorney General
State Attorney General is every state they have offices

Link to all State Attorney General Websites www.naag.org

If you or they are located in NY ? use this SPECIAL Link  www.NYDebtHelp.com
This special website was created by NY AG Andrew Cuomo specifically for reporting illegal debt collection practices.  HE?S CRACKING DOWN AND SHUTTING THEM DOWN!
    
Also report your calls and contacts with debt collectors at http://www.budhibbs.com/index.html  If the company is listed under agencies ? report there. If not on the list YET, click on Watchlist! and add to the list.   You can also post here http://www.collectorsexposed.com/forum2/index.php?board=2.0




Time-Barred Debts
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt144.shtm

There?s no doubt about it: you are responsible for your debts. If you fall behind in paying your creditors ? or if you dispute the legitimacy of a debt ? a debt collector may contact you.

?Time-barred? debts are debts so old they are beyond the point at which a creditor or debt collector may sue you to collect. State law varies as to when a creditor or debt collector may no longer sue to collect: in most states, the statute of limitations period on debts is between 3 and 10 years; in some states, the period is longer. Check with your State Attorney General?s Office to determine when a debt is considered time-barred in your state. You can find contact information for your State Attorney General at www.naag.org.

Federal law imposes limitations on how debt collectors can collect debts, including time-barred debts. Under the Fair Debt Collection Practices Act (FDCPA), a ?debt collector? generally is any person or organization that regularly collects debts owed to others. The term includes lawyers who collect debts for others on a regular basis, but it does not include creditors collecting their own debts.

The FDCPA prohibits debt collectors from engaging in any unfair, deceptive, or abusive practices while collecting debts. It does not erase any legitimate debt that you owe. To learn more about your rights under the FDCPA, click on www.ftc.gov/bcp/conline/pubs/credit/fdc.htm.
Collecting Time-Barred Debts

Most courts that have addressed the issue have ruled that the FDCPA does not prohibit debt collectors from trying to collect time-barred debts, as long as they do not sue or threaten to sue you for the debt. If a debt collector sues you to collect a time-barred debt, you can have the suit dismissed by letting the court or judge know the debt is, indeed, time-barred.

Whether a time-barred debt ? or any debt for that matter ? can appear on your credit report depends on how long the debt has been delinquent: debts that have been delinquent more than seven years cannot appear on your credit report, with certain exceptions. In addition, a debt collector may not try to collect a debt that has been discharged in bankruptcy, no matter when it was incurred. To learn more about credit reporting, click on www.ftc.gov/bcp/conline/pubs/credit/fcra.htm.
Contact with Collectors

Can a debt collector continue to contact you about a time-barred debt you don?t think you owe? According to the law, if you send the debt collector a letter stating that you do not owe some or all of the money within 30 days after you receive written notice of a debt, the collector must stop trying to collect until you?ve been given written verification of the debt, like a copy of the bill for the amount you supposedly owe. The collector can renew collection activities once you?ve gotten proof of the debt.

You can stop debt collectors from contacting you about any debt, regardless of whether you owe it, by writing a letter telling them to stop contacting you. Once the collector gets your letter, it may not contact you again ? except to say there will be no further contact or to let you know that the collector or creditor intends to take some specific action. Sending a letter doesn?t absolve you of the debt if you actually owe it; the debt collector or creditor still could sue you for the debt.
Future Collection Efforts

The best way to protect yourself from future collection on any disputed or partially settled debt is to get a form or letter from the creditor or collector that releases you from further obligation. To make sure the release is valid, you may want to consult an attorney. If you believe that a debt collector violated the law, you have the right to sue in a state or federal court within a year from the date the law was violated. If you win, you may recover money for the damages you suffered, plus an additional amount up to $1,000. You also may recover court costs and attorney?s fees. You also may want to report any problems you have with a debt collector to your State Attorney General and to the Federal Trade Commission.

The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. Watch a new video, How to File a Complaint, at ftc.gov/video to learn more. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
October 2004
butterfly32
butterfly32
2010-09-30 14:32:28
Debt Collector
My parents keep getting a call from the same company. Mr. Shwartz, Mr Yardley and so on. They call from 877-591-7651,  877-591-7732, 877-591-7730. From what I can find from the information I got from the phone rep, their name is Regent Assest Management Solutions N.A  Their website is  www.ramsna.com
Hope this helps everyone that they are harrassing.  I've already called the Federal Trade Commission and made a complaint.
Christie
Christie
2010-09-30 13:53:50
Unknown
Just had the same thing happen to me from "Mr. Schwartz". I finally called him today - from my work. He was looking for a "Joseph" and I don't know one. He would not give me any information about himself and then said he "wasn't going to play 50 questions with me". I called him from my work phone and then he asked to speak with the person on the caller ID (and gave her name). I told him he needs to call her directly if he wants to speak with her and he hung up on me. He was super rude. He called my co-worker and said he needed to speak with her as well. He questioned her about her ex-husband and said he was from "Regent Bank". I Googled them and sent them an email - we will see if they reply. In the meantime, I amalso going to forward this to our local TV investigative team and to the Do Not Call group (since I am on the no-call list). I also live in WI. I was very, very suspicious about the whole thing. I have no bad debt, so I figured he just had a wrong number. He did, but didn't seem to want to believe me.
jetmf
jetmf
2010-09-30 01:42:54
Unknown
I had the same angry message about ignoring calls as one of the previous posts.  That if I did not call by 6pm matters would be taken in their hands without my input.  I am getting a lot of 800 calls- we just ignore them here! But that one was very threatening!
KJ
KJ
2010-09-30 00:22:35
Unknown
We received a call also from a Mr. Schwartz at 877-591-7651.  I thought he said the company's name was Regent?? but not sure.  He also told us that we must call his office by 6pm or he would have to make a decision without our input.  He never said who the call was for or what it was about.  I wasn't sure what to think.  Just because I have been getting collection calls for a lot of other people.  After reading all of these posts, I now think it is a scam.
Matte
Matte
2010-09-29 21:30:23
Unknown
Got a call and message as stated above from "Mr. Schwarz" with Region(?). Hard to understand.  State they have called repeatedly over past 30 days.  I have only had phone number for about 2 weeks.  Nobody has this number yet...either scam or for previous phone number owner.

Sounds like a scam to me.
kb
kb
2010-09-29 20:58:36
Unknown
I also received the same call from man identifying himself as an attorney. Identifies self as Mr. Schwartz, never states who he is calling. Leaves return number 1-877-591-7651. When I attempted to return his call and inquire as to the nature of the call, automated system answered and said it was attempting to send to proper extension. Was briefly on hold and then disconnected by their system. Called back and got the same response, Could this be the sort of scam with a number that when you call it, fees are charged to your phone bill maybe? Whatever the matter, beware it definately is a scam of some sort.
ABC
ABC
2010-09-29 20:55:01
Unknown
Today (early this morning) I received  a call from  877-591-7651  by a man (recorded voice) who also sounded angry and told me that if I didn't call back by 6pm today  they would take matters into their own hands and proceed without my approval or input from me. The call ended abruptly with out ever mentioning who they wanted to speak to, the name of the company, a return phone number, or what the issue was.
    I called back a few minutes ago ( 4:30 pm ) and a woman, also sounded angry, ask if I was Donna.  I told her I did not know a Donna.  I also ask who was making the call and the woman told me that I did not need to know because I was not who they were calling,  and she abruptly hung-up on me asking her more about it.
   Some one needs to put a stop to this type of harassing phone calls.
cindy palmer
cindy palmer
2010-09-29 18:40:39
Unknown
When I called this number back and asked them who that were and why they were calling me they hung up.  I tried to call back a few times and a recorded voice said it was trying to connect me but was having difficulty.  Beware of this caller!
cindy palmer
cindy palmer
2010-09-29 18:36:30
Unknown
Got a phone call from a debt collector claiming to be an attorney.  Telling me that I have legated to get back with him, and that he has tried to get me to respond numerous times.
gf
gf
2010-09-29 17:03:40
Unknown
I received this call two days in a row.  I called them and started asking who I called and what they did and she was quick to say give me your number and you will be removed from our list-which I promptly did.
HF
HF
2010-09-29 16:21:41
Debt Collector
I likewise received a call from a Mr. Schwartz saying he has left several messages and its imperative that I call him back by 6:00pm tonight or further action would be taken.  Never says who he is calling for.  What a scam, guess what I'm not calling him back.  He calls from 877-591-7730 and wants you to call back on 877-591-7651
DZ
DZ
2010-09-29 14:46:04
Unknown
I also received the recorded call from this number.  The message indicates that several messages have been provided that I have ignored and that I have until 6 p.m. to call or the proceedings will move forward without my input.  As with the other statements listed at this site, there was no mention of my name in the recording, or indication as to what the issue is.  (I am located in Wisconsin)
lamet
lamet
2010-09-29 13:57:41
Unknown
its called illegal collection tactics - usually means they have NO PROOF the debt is valid or they have NO LEGAL RIGHT TO COLLECT IT in the first place.  PROBABLY AN UNLICENSED JUNK DEBT COLLECTOR phishing for the correct person because they data they received is SO OLD it is no longer valid.  so they call everyone with the SAME NAME trying to find someone they can SCAM into paying them


1) Never assume they have a VALID DEBT OR LEGAL RIGHT TO COLLECT
 
2) Debt collectors MUST FOLLOW your STATE laws regarding licensing.  Check your Secretary of State for licensing requirements for ANY collection agency that contacts you

Debt Collectors DO NOT WANT YOU TO KNOW THIS INFORMATION!    
The INFORMED CONSUMER IS THE DEBT COLLECTORS WORST ENEMY!

THE CORRECT WAY TO HANDLE COLLECTION CALLS AND ILLEGAL TACTICS

READ DEALING WITH DEBT COLLECTORS, RECORDING CALLS AND STATUTE OF LIMITATIONS BY STATE

You can also post your questions here http://www.collectorsexposed.com/forum/   NEW URL!    

These links are to attorneys for those being scammed www.naca.net or http://www.consumerjustice.com/consumer/searchattorneys.aspx


Dealing with Debt Collectors
Http://www.budhibbs.com/First.htm    
    
Statute of Limitations by State ? always double check YOUR OWN STATE Government Website
http://www.budhibbs.com/statute_of_limitations.htm

Recording calls from Debt Collectors - always double check YOUR OWN STATE Government Website
http://www.budhibbs.com/record.htm


From Federal Trade Commission Website ? FAIR DEBT COLLECTION PRACTICES ACT
Debt Collection FAQs: A Guide for Consumers
If you?re behind in paying your bills, or a creditor?s records mistakenly make it appear that you are, a debt collector may be contacting you.
The Federal Trade Commission (FTC), the nation?s consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.
Under the FDCPA, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them.
Here are some questions and answers about your rights under the Act.

What types of debts are covered?
The Act covers personal, family, and household debts, including money you owe on a personal credit card account, an auto loan, a medical bill, and your mortgage. The FDCPA doesn?t cover debts you incurred to run a business.

Can a debt collector contact me any time or any place?
No. A debt collector may not contact you at inconvenient times or places, such as before 8 in the morning or after 9 at night, unless you agree to it. And collectors may not contact you at work if they?re told (orally or in writing) that you?re not allowed to get calls there.

How can I stop a debt collector from contacting me?
If a collector contacts you about a debt, you may want to talk to them at least once to see if you can resolve the matter ? even if you don?t think you owe the debt, can?t repay it immediately, or think that the collector is contacting you by mistake. If you decide after contacting the debt collector that you don?t want the collector to contact you again, tell the collector ? in writing ? to stop contacting you. Here?s how to do that:
Make a copy of your letter. Send the original by certified mail, and pay for a ?return receipt? so you?ll be able to document what the collector received. Once the collector receives your letter, they may not contact you again, with two exceptions: a collector can contact you to tell you there will be no further contact or to let you know that they or the creditor intend to take a specific action, like filing a lawsuit. Sending such a letter to a debt collector you owe money to does not get rid of the debt, but it should stop the contact. The creditor or the debt collector still can sue you to collect the debt.

Can a debt collector contact anyone else about my debt?
If an attorney is representing you about the debt, the debt collector must contact the attorney, rather than you. If you don?t have an attorney, a collector may contact other people ? but only to find out your address, your home phone number, and where you work. Collectors usually are prohibited from contacting third parties more than once. Other than to obtain this location information about you, a debt collector generally is not permitted to discuss your debt with anyone other than you, your spouse, or your attorney.

What does the debt collector have to tell me about the debt?
Every collector must send you a written ?validation notice? telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don?t think you owe the money.

Can a debt collector keep contacting me if I don?t think I owe any money?
If you send the debt collector a letter stating that you don?t owe any or all of the money, or asking for verification of the debt, that collector must stop contacting you. You have to send that letter within 30 days after you receive the validation notice. But a collector can begin contacting you again if it sends you written verification of the debt, like a copy of a bill for the amount you owe.

What practices are off limits for debt collectors?
Harassment. Debt collectors may not harass, oppress, or abuse you or any third parties they contact. For example, they may not:
    use threats of violence or harm;
    publish a list of names of people who refuse to pay their debts (but they can give this information to the credit reporting companies);
    use obscene or profane language; or
    repeatedly use the phone to annoy someone.

False statements. Debt collectors may not lie when they are trying to collect a debt. For example, they may not:
    falsely claim that they are attorneys or government representatives;
    falsely claim that you have committed a crime;
    falsely represent that they operate or work for a credit reporting company;
    misrepresent the amount you owe;
    indicate that papers they send you are legal forms if they aren?t; or
    indicate that papers they send to you aren?t legal forms if they are.

Debt collectors also are prohibited from saying that:
    you will be arrested if you don?t pay your debt;
    they?ll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so; or
    legal action will be taken against you, if doing so would be illegal or if they don?t intend to take the action.

Debt collectors may not:
    give false credit information about you to anyone, including a credit reporting company;
    send you anything that looks like an official document from a court or government agency if it isn?t; or
    use a false company name.

Unfair practices. Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not:
    try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt ? or your state law ? allows the charge;
    deposit a post-dated check early;
    take or threaten to take your property unless it can be done legally; or
    contact you by postcard.

Can I control which debts my payments apply to?
Yes. If a debt collector is trying to collect more than one debt from you, the collector must apply any payment you make to the debt you select. Equally important, a debt collector may not apply a payment to a debt you don?t think you owe.

Can a debt collector garnish my bank account or my wages?
If you don?t pay a debt, a creditor or its debt collector generally can sue you to collect. If they win, the court will enter a judgment against you. The judgment states the amount of money you owe, and allows the creditor or collector to get a garnishment order against you, directing a third party, like your bank, to turn over funds from your account to pay the debt.
Wage garnishment happens when your employer withholds part of your compensation to pay your debts. Your wages usually can be garnished only as the result of a court order. Don?t ignore a lawsuit summons. If you do, you lose the opportunity to fight a wage garnishment.

Can federal benefits be garnished?
Many federal benefits are exempt from garnishment, including:
    Social Security Benefits
    Supplemental Security Income (SSI) Benefits
    Veterans? Benefits
    Civil Service and Federal Retirement and Disability Benefits
    Service Members? Pay
    Military Annuities and Survivors? Benefits
    Student Assistance
    Railroad Retirement Benefits
    Merchant Seamen Wages
    Longshoremen?s and Harbor Workers? Death and Disability Benefits
    Foreign Service Retirement and Disability Benefits
    Compensation for Injury, Death, or Detention of Employees of U.S. Contractors Outside the U.S.
    Federal Emergency Management Agency Federal Disaster Assistance
But federal benefits may be garnished under certain circumstances, including to pay delinquent taxes, alimony, child support, or student loans.

Do I have any recourse if I think a debt collector has violated the law?
You have the right to sue a collector in a state or federal court within one year from the date the law was violated. If you win, the judge can require the collector to pay you for any damages you can prove you suffered because of the illegal collection practices, like lost wages and medical bills. The judge can require the debt collector to pay you up to $1,000, even if you can?t prove that you suffered actual damages. You also can be reimbursed for your attorney?s fees and court costs. A group of people also may sue a debt collector as part of a class action lawsuit and recover money for damages up to $500,000, or one percent of the collector?s net worth, whichever amount is lower. Even if a debt collector violates the FDCPA in trying to collect a debt, the debt does not go away if you owe it.

What should I do if a debt collector sues me?
If a debt collector files a lawsuit against you to collect a debt, respond to the lawsuit, either personally or through your lawyer, by the date specified in the court papers to preserve your rights.

Where do I report a debt collector for an alleged violation?
Report any problems you have with a debt collector to your state Attorney General?s office (www.naag.org) and the Federal Trade Commission (www.ftc.gov). Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act. Your Attorney General?s office can help you determine your rights under your state?s law.

For More Information
To learn more about debt collection and other credit-related issues, visit www.ftc.gov/credit and MyMoney.gov, the U.S. government?s portal to financial education.
The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad
February 2009

File complaints with

Federal Trade Commission  https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

Your State Attorney General
State Attorney General is every state they have offices

Link to all State Attorney General Websites www.naag.org

If you or they are located in NY ? use this SPECIAL Link  www.NYDebtHelp.com
This special website was created by NY AG Andrew Cuomo specifically for reporting illegal debt collection practices.  HE?S CRACKING DOWN AND SHUTTING THEM DOWN!
    
Also report your calls and contacts with debt collectors at http://www.budhibbs.com/index.html  If the company is listed under agencies ? report there. If not on the list YET, click on Watchlist! and add to the list.   You can also post here http://www.collectorsexposed.com/forum2/index.php?board=2.0




Time-Barred Debts
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt144.shtm

There?s no doubt about it: you are responsible for your debts. If you fall behind in paying your creditors ? or if you dispute the legitimacy of a debt ? a debt collector may contact you.

?Time-barred? debts are debts so old they are beyond the point at which a creditor or debt collector may sue you to collect. State law varies as to when a creditor or debt collector may no longer sue to collect: in most states, the statute of limitations period on debts is between 3 and 10 years; in some states, the period is longer. Check with your State Attorney General?s Office to determine when a debt is considered time-barred in your state. You can find contact information for your State Attorney General at www.naag.org.

Federal law imposes limitations on how debt collectors can collect debts, including time-barred debts. Under the Fair Debt Collection Practices Act (FDCPA), a ?debt collector? generally is any person or organization that regularly collects debts owed to others. The term includes lawyers who collect debts for others on a regular basis, but it does not include creditors collecting their own debts.

The FDCPA prohibits debt collectors from engaging in any unfair, deceptive, or abusive practices while collecting debts. It does not erase any legitimate debt that you owe. To learn more about your rights under the FDCPA, click on www.ftc.gov/bcp/conline/pubs/credit/fdc.htm.
Collecting Time-Barred Debts

Most courts that have addressed the issue have ruled that the FDCPA does not prohibit debt collectors from trying to collect time-barred debts, as long as they do not sue or threaten to sue you for the debt. If a debt collector sues you to collect a time-barred debt, you can have the suit dismissed by letting the court or judge know the debt is, indeed, time-barred.

Whether a time-barred debt ? or any debt for that matter ? can appear on your credit report depends on how long the debt has been delinquent: debts that have been delinquent more than seven years cannot appear on your credit report, with certain exceptions. In addition, a debt collector may not try to collect a debt that has been discharged in bankruptcy, no matter when it was incurred. To learn more about credit reporting, click on www.ftc.gov/bcp/conline/pubs/credit/fcra.htm.
Contact with Collectors

Can a debt collector continue to contact you about a time-barred debt you don?t think you owe? According to the law, if you send the debt collector a letter stating that you do not owe some or all of the money within 30 days after you receive written notice of a debt, the collector must stop trying to collect until you?ve been given written verification of the debt, like a copy of the bill for the amount you supposedly owe. The collector can renew collection activities once you?ve gotten proof of the debt.

You can stop debt collectors from contacting you about any debt, regardless of whether you owe it, by writing a letter telling them to stop contacting you. Once the collector gets your letter, it may not contact you again ? except to say there will be no further contact or to let you know that the collector or creditor intends to take some specific action. Sending a letter doesn?t absolve you of the debt if you actually owe it; the debt collector or creditor still could sue you for the debt.
Future Collection Efforts

The best way to protect yourself from future collection on any disputed or partially settled debt is to get a form or letter from the creditor or collector that releases you from further obligation. To make sure the release is valid, you may want to consult an attorney. If you believe that a debt collector violated the law, you have the right to sue in a state or federal court within a year from the date the law was violated. If you win, you may recover money for the damages you suffered, plus an additional amount up to $1,000. You also may recover court costs and attorney?s fees. You also may want to report any problems you have with a debt collector to your State Attorney General and to the Federal Trade Commission.

The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. Watch a new video, How to File a Complaint, at ftc.gov/video to learn more. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
October 2004
Jim
Jim
2010-09-29 13:52:11
Debt Collector
I get a call from this number, only this time the caller was a male (recorded voice) and he sounded "cheesily" happy. He kept saying that it was imperative that he speak to me immediately about an important matter. Again, no mention of the person he needed to speak to, the matter at hand, or the company he was calling from. He did mention that his name was Mr. Schwartz and said to call back the same number that called me. I was to call him or speak to one of his reps. by 6 p.m. today or action with or without my consent will be taken.  I did not answer the call, but listened to the message they left on my voice mail. I'm just sick of these type of calls.
Jim
Jim
2010-09-29 13:46:14
Unknown
I just recieved this number also. Mr. Schwartz says it's imperitive to call him back. Who is he?? the name of the company says Region??? It's hard to understand him when he says the company name. This number is also 1-877-591-7651. He never asked or said he was calling for.
gt
gt
2010-09-23 13:54:31
Prank Call
Anyone raeding this also should check out the web page for the number: 877-591-7732. I believe these 2 numbers are connected. 3 days ago I received  a call from that number by a woman (recorded voice) who sounded angry and told me that I had been ignoring her calls and if I didn't call back by 6pm that day then they would take matters into their own hands. The call ended abruptly with out ever mentioning who they wanted to speak to, the name of the company, a return phone number, or what the issue was.

Now, 3 days later I get a similar call from a similar number, only this time the caller was a male (recorded voice) and he sounded "cheesily" happy. He kept saying that it was imperative that he speak to me immediately about an important matter. Again, no mention of the person he needed to speak to, the matter at hand, or the company he was calling from. He did mention that his name was Mr. Anderson and said to call back the same number that called me. I did not answer the call, but listened to the message they left on my voice mail. I will not call back, that would be rediculous.
Zina
Zina
2010-07-16 23:46:04
Debt Collector
Got a phone call from a debt collector claiming to be an attorney.
1-801-889-1517 1-210-249-0540 1-410-849-9356
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