Walgreens collections, rude and harassing. Obviously they do not follow rules, laws or guidelines for collectors
Check them out on BBB
Click on this and you will see just what (DO NOT USE "Take Care Health Clinic") said about the out-sourcing is being done and run by Walgreens is all about!
http://www.bbb.org/chicago/business-reviews/c ... ago-il-88490476 - Put this URL in your address bar and read all the negative responses!
Wow - mind blowing because only 1 out of 1,000 ever formally complains about anything - That being said means 14,000 unsatisfied clients since they decided to outsource to a foreign company!!!
DO NOT USE "Take Care Health Clinic"
The phone number is from the Philippines' and has been contracted by Walgreens to act as there "Collection Agent". So I would advise anyone considering using or if they are or have ever use the Walgreens "Take Care Clinics" to STOP using them until they see that the out-sourcing is creating a mass movement to stop using them. I have been telling all my coworkers & friends about the bad things that have recently happened to our family! Again PLEASE stop using & go to an Urgent Care Unit run by a local Hospital - Please for you health care and the risk of you credit information being stolen by some foreign national in another country. What happened to the USA?
Very Careful Older Person
Received a call from them, not identifying themselves properly or stating what they wanted. I have ordered things from Walgreen's online; but I have never even visited one of their stores, let alone had any dealings with their clinics. I can only assume it's a telemarketing deal to try to get me to use their clinic. I will not be calling them back, and if they call again, I'll block their number. Thanks for the info, people.
Walgreens Healthcare clinic billing
They call to check up on you as well after an appt... to see if you are doing better.... and if you need anything else.
They are actually a great system... one of the few doc in boxes that does a great job. At least in our area they do.
i went in to the clinic to get checked and a employee gave my information to my ex its bull crap ,thy are a hipp law but the funny thing is i cant get no one to call me back for me too talk to about this and i will twke action ths has been 3 times i have called with information
Received a call from this number today, referencing a visit I made to a Walgreen's walk-in clinic last spring. Caller stated that my insurance company had denied the claim, and demanded payment via credit card for the delinquent balance. I told her THAT would never happen, to send me a bill. While talking with her (and she was extremely rude, asked me to stop talking at one point), I checked my insurance claims website, which had no record of a claim having ever been filed. The prescription was there, but not the visit. Followed up with the insurance company by telephone. Insurer called the number and was told I had "provided incorrect insurance" info (Walgreen's photocopied my card, and apparently had no issues with the prescription claim, so...). Insurer directed them to refile the claim, but advised if they failed to do so within 6 months of date of service, they would not receive payment from insurer, and I am not liable for the balance either, per their provider contract. We'll see how that turns out...
I received the same as Mike above except they did not ask for a credit card. They were told by my insurance that they could not find the member which is my husband, which our whole family is under. They wanted his account number. I would not give out the account # which is sensitive information. I asked for name and location and they did say they were take care clinic in the Philippines. I advised that they needed to correspond to me via mail. I then checked my files and I had received an EOB about 2 weeks after my visit. So they for sure had to have my information at some point. I then called the number I was provided for billing(and again got the Phillipines) and advised them that I had an EOB. The representative stated they did not. I advised that I had not received or paid a bill so I would advise my insurance to reissue them an EOB. If it is legit, which appears to be, Walgreens or Take Care clinic needs to look at theses practices. They really need to have an identifiable caller ID number one. Number 2, They seem to be unorganized . Number 2 and most important I don't believe they should outsource American jobs to the Phillipines. Because of this experience, I will not return to take care clinic.
They called my cell phone (unrecognized #) and referenced a Take Care Clinic visit to Walgreens I had a few months ago. They had me confirm my DOB, but read back my address which was incorrect (but I didn't correct them, thinking it was a scam). They said I had an outstanding balance from that visit and that we could take care of it over the phone via credit card, or I could mail them a check. I laughed at them and hung up.
A free medical test was being offered and when I walked in, the nurse told me the only was the computer would accept my results was to do an add'l test for diabetes or something and would I be willing to take the test. I said sure, since I came in for the free promotion. They ended up billing me and I told then once, that if the only way to computerize the test was to perform add'l tests, that was their workaround I only agreed because the nurse told me the computer would not work with the free promotion and she checked with others after trying everything she knew. Bait and switch and LIES
Take Care Clinic did not take all necessary insurance information, i.e., Medicare that is primary. Medicare does not pay for certain services (e.g., Shingles vaccination), but the secondary insurance does. I received notice that the insurance claim to the secondary insurance was rejected. I received the information about the rejection via a telephone call allegedly from the billing department of Take Care Clinics that wanted my Medicare number to process the billing. Since it was Saturday, and the person on the phone told me that the billing office is not open on weekends after I refused to give the information, I was given a phone number to call to verify if the call was legitimate. I tried the number shortly after the call and a recording said the office was closed on weekends. On Monday, I called (after reading the comments above) and it was the Take Care Clinic billing department (in the Philippines) where apparently they take no incoming calls on the weekend, but do make outgoing calls. Poor information gathering at the clinic and poor information provision on the phone by the original caller.
I was skeptical at first, but it is from Take Care Health Clinic after they gave me a follow-up number due to my concerns of it being a scam. I called the provided number, and it was TCHC and gave me the accurate info after I provided my name & address.
It is for the walgreens clinic. we had our flu shots there last weekend
i got a call from same number, and turns out it's a company that runs the Take Care Clinics in Walgreens. i had an appt. there a few weeks ago and they needed to verify insurancei info. I took them to be legit b/c they read off my insurance to me, rather than asking me to supply it. only thing they had be supply was my mailing address, which i felt was ok.
They keep calling me on my personal cell number saying they're from Take Care Health. I never answer since my caller ID says Unknown. But they do leave their number in the voicemail. Finally I got tired of it and called the number back. Guess what?! On hold with crappy elevator music for too long so I hung up. Next time, I'm answering and telling them to take me off of their company's call list. Annoying as hell