 | To Breanne etc 2011-06-06 21:05:21 Unknown |
VZW does this to help you avoid high overages that might put a bad taste in your mouth about Verizon Wireless. The texts/phone calls are based on the last 3 months of usage, so you may not currently be over your texting, data, or voice minutes. They will offer to put you on the next plan up for service and backdate the plan, which will often bring your overages way down. You can always switch back the next billing cycle if it was a one-time overage. If you are unsure of the validity of any text/call from VZW, dial *611 from your handset to contact Verizon Wireless customer service. This is airtime free. The number on the original post is authorized by Verizon Wireless.