Have called my elderly fathers house several times saying they have an important matter to discuss with me or my lawyer.  No other information is given.  Worries my father to death.  I explained to him what I have read here...hope it helps.

Consider getting her a call blocking device or phone, you can google them and most run about $60.00.

File reports with the FBI, your state attorney general and Department Of Justice,CFB,FTC & FCC..

http://www.nw3c.org/
http://www.ic3.gov/default.aspx
http://www.fbi.gov/
http://www.stopfraud.gov/report.html
https://www.ftccomplaintassistant.gov/#&panel1-1
https://esupport.fcc.gov/ccmsforms/form1088.action
http://www.consumerfinance.gov/complaint/

Also read up on the laws and your rights:

http://800notes.com/arts/Jb8EW-eDhQA/harassin ... ou-need-to-know
See Residents post here also:
http://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
http://800notes.com/Phone.aspx/1-319-242-7350

http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search ...
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf
http://www.consumer.ftc.gov/articles/0149-debt-collection

And see:

http://800notes.com/forum/ta-944ec1426a8bcbb/ ... service-attacks
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http://www.clarkhoward.com/news/clark-howard/ ... r-phones/ndF4c/
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http://www.net-security.org/article.php?id=1828
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http://800notes.com/forum/ta-86217073a9c8dad/ ... 077595690349410
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http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors
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http://www.deadiversion.usdoj.gov/pubs/pressreleases/extortion_scam.htm
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http://www.fdcpa.me/fake-process-server-injunction/
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http://800notes.com/forum/ta-9413b3202bc8b6c/ ... net%27s-tactics
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http://dfi.wa.gov/consumers/alerts/cashnet-payday.htm
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http://www.cashnetusa.com/consumer-notices
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http://800notes.com/forum/ta-4f7d326029dcf9d/ ... lectors-finally
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Extortion Scam Related to Delinquent Payday Loans

Washington, D.C.
December 07, 2010  FBI National Press Office
(202) 324-3691

? filed under: Press Release

The Internet Crime Complaint Center has received many complaints from victims of payday loan telephone collection scams. Callers claim the victim is delinquent in a payday loan and must repay the loan to avoid legal consequences. The callers purport to be representatives of the FBI, Federal Legislative Department, various law firms, or other legitimate-sounding agencies. They claim to be collecting debts for companies such as United Cash Advance, U.S. Cash Advance, U.S. Cash Net, and other Internet check-cashing services.

According to complaints received from the public, the callers have accurate data about victims, including Social Security numbers, dates of birth, addresses, employer information, bank account numbers, and the names and telephone numbers of relatives and friends. How the fraudsters obtained the personal information varies, but in some cases victims have reported they completed online applications for other loans or credit cards before the calls started.

The fraudsters relentlessly call the victim?s home, cell phone, and place of employment. They refuse to provide any details about the alleged payday loans and become abusive when questioned. The callers have threatened victims with legal actions, arrests, and, in some cases, physical violence if they do not pay. In many cases, the callers harass victims? relatives, friends, and employers.

This toolkit called my grandma's cell in ND multiple times telling her he needed to get a hold of some woman (not my grandma) who was in big trouble for something. Made threats about jail time, talked about fines, etc. Wouldn't let my grandma get a word in edgewise, so she hangs up. Sounds like the guy's just trying to keep her on the phone as long as he can. He calls about 3x/week.
Not okay.

Called saying he was a lawyer. Left reference number. Does not seem legit at all.

Very, very rude. Asks for the owner by name and then hangs up on my when I attempt to screen his call.

Said I had an outstanding payday loan. Said I was going to jail.

8:38 AM no message.  Return call says "Client Services" they are a "Call answering center located outside of Chicago" and have no way of determining what company called me and do way of knowing who to put me in touch with "If it was important I am sure they will call back, Good-bye." CLICK

Rude b*****ds keep calling

SMS 978-296-3764 TONY RUSSO RUDE RUDE RUDE... TYING UP MY PHONE LINES.

Beware of Tony Russo. That is not his real name.  His real name is Andrew Decker.  He works for SMS-NA, LLC, part of the family of companies at International Services, Inc (formerly known as International Profit Associates).  Google IPA, SMS, GPS, ROI and you will have the whole story ... sexual harrassament lawsuit, Attorney General Lisa Madigan's lawsuit, etc.

He's getting better, "Tony Russo", lies to try to get past the switch board.   He couldnt answer succinctly the reason for his call.  Ties up the front phone which is trying to field legitimate calls.

Got a call from Bob at SMS (978-296-3764) just now. Asked for an employee that's been dead for over 6 years. Told me it was a follow-up from a meeting he had with the owner. But he didn't have the owner's name. I asked him 3 times what SMS does, and he just evaded and pushed to be connected with the owner. Then he just gave up.

Guys called two days in a row saying he's from "GPS". Caller ID says "SMS". Very Rude guy named "Tony Russo". Claims he's returning the owners call. I asked for a return number. blah, blah, blah. Wicked rude. He actually called back to tell me I was rude. I called the Caller ID number and He answered "Client Services" and then told me there is no one there by the name Tony Russo and there is no phone directory unless you know his extension. Pain in my you know what...