I had a phone call exactlly like "me" but with an unknown number."TOM" saying everything the same as what he told "me" i said call me back in ten minutes... so i contacted Microsoft about it. and this is what they said: Please wait for an agent to respond. You are currently '10' in the queue.


All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently '4' in the queue.
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You are now chatting with 'John'.
John: Welcome to Microsoft Customer Service Chat, Ilya. Kindly give me a moment to review your question. Would that be alright?
ilya: I'm at work and I get a call on my person cell phone with caller ID as "UNKNOWN". Some guy named Tom calls me and asks me if i have a windows computer at home, and tells me that he is from Microsoft backend and that my computer send him an error appplication and he wants to fix it? is this a scam?
ilya: yea
John: Thank you for waiting.
John: I understand that you have received a suspicious phone call from someone claiming to be a Microsoft Technical Support professional who states they are calling to fix your computer.
ilya: yesw
John: I appreciate you taking the time to report this to Microsoft.
John: Did the caller take control of your computer and have you provided confidential information?
ilya: no
John: Good to know that.
ilya: I'm at work and told him to call me back in 10 minutes but its been like 30 minutes no call return.
John: The phone call that you received is a hoax call.
John: Microsoft does not call consumers to offer technical assistance and force you to allow remote access on your computer.
ilya: What's hoax? and okay so if they call back I'll ignore them...
John: You can ignore them.
John: Please hang up the call.
John: Please note that Microsoft has been doing a lot of plans to combat these fraudulent callers.
John: While Microsoft is doing their best to eradicate them, the best thing that you can contribute now is to disregard unsolicited phone calls to avoid compromising your computer's information as well as your personal information.
John: The following site provides information on how to avoid tech support phone scams:
John: Click here to find informatin on Hoax Calls and to Report http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
John: I am glad that I was able to help you on this.  Have I answered all your concerns for today?
ilya: Yes, thank you for your help John.
John: Microsoft values your feedback about the quality of service that you received today. We will be sending you an email survey and I would like to request you to share your opinion. Our goal is to continuously improve and provide great customer service to you.  
John: Thank you for using Microsoft Customer Service Chat. Please feel free to come back again. We are available 7 days a week, 24 hours a day. Have a great day.
Chat session has been terminated by the agent.

I got a call from 646 564 5653 and they helped me fix my computer problems for just $25. The technicians were really polite and had a very high degree of technical knowledge. These technicians helped me fix a problem which Dell could not fix.

Just received a phone call from "Tom" saying they were from a "back end" of microsoft and that my computer sent them an application error...He wanted me to go into my event log and proceed with steps to fix it...I asked him which computer it came from? I have several different operating systems and at first he couldn't answer and I said he should have that info if it sent him the message...first he said he was from Microsoft, then after I said Microsoft should have my information he said, the "back end" of microsoft...my goodness. Anyway, I told him to email me steps to take and he asked for my email...umm, I told him they should have that also. I bluntly told him this had to be a scam, but he insisted I turn on my computer and he would help me...I told him I would call him back when I had time, then googled this phone number and here I am...I did call back and asked for "Tom", but he had left the building for the day, so I told the other "Tom" to please not call me again, and shame on them for trying to scam me...I told them to google search their phone number and see what pops up?

Ive been getting calls from this number. They are saying they are from dell and wanting to fix my computer. They have called a few times.

I received an "urgent message" code. The message was in heavily accented English. I couldn't understand what he was saying, but maybe "if... is not working... please call us back...." The background noise sounded like a call center.

Phone rings number displays....get a few beeps and then it hangs up.  I have a feeling it is a political ad.