Same thing has happened to me. They started by repeatedly calling my cell phone (13 times in a one hour time span) and then took 31.96 out of my account. I called the company, was put on hold for 23 minutes and then was given a hard time at getting my money back. The company pushed the blame off to me. However I am getting my money back, but I'm also planning on getting an attorney.
I just got hit with a $31.96 charge on my account. The girl stated that is a application fee to secure funds for a loan. I never even applied for a loan. I told her well I never applied for loan, nor got a loan and I for sure didn't authorize your company to take money out of my account so you guys better be crediting me back before I take further action. I was advised to wait on hold while it's processed and I have been on hold for 10 minutes. The phone just disconnected on me. These people are going down because I am on the phone calling again and they are going to get a piece of my mind!!! A**holes!
I called today and they are going to credit back the $31.96 to my account within 3-7 business days. I called number
I just called 855-771-7075 and they are going to crdit back the $31.96 and it usually takes 3-7 business days for it to appear.
I just looked at my bankstatement on line and $31.96 was debited to my account. I have never heard of these people, and I am really upset
wtf!!!!????this company screwed me iv never heard of them before but they've taken money from my account 31.96 and they overdrafted me now ive got fees and was acctually in the process of closing this account
Sam ething happened to me they called me so much and even asked if I was there I said no and I told them I was the mother in law and the guy said he was having an affair with me, I then changed my number, Creepy. I just got hit with the same $31.96 charge, I told them it's a scam and they are refunding it, she said it was for loan service and it's refundable within 30 days if you do not get a loan, even if you do ask for your money back. Their number is 855-771-7075 an dtheir bank is bay city bank and their number is 813-949-1878, and the company # with them is 1980190072. Hope this helps.......
This company heavily outsources it's support.
The best number to call is
The hold time varies from only a minute, to 27 minutes so far.
I spoke with tree peons, and one supervisor.
Marty employee # 1006
David employee # 1002
Peon 3, who happened to be very helpful, respectful and concerned.
Brenda employee # 1033
Supervisor Laura, who is never at her desk, and never returns phone calls. If a blue moon flies with the pigs, you might get a hold of her. Hence, I've not been able to obtain an employee ID. I've been told though though she's the only supervisor.
I got hit too. I spoke with Liz, and Bryce. Bryce initially. I was livid. I use livid because the other, longer version of my mental state is littered with profanity, I I hope, and somewhat expect these, and many other complaints to become public.
I went through Bryce like a hot knife through butter.
I applied for three payday loans, back in Jan., refused to pay nearly triple the loan, and never accepted any. Kudos for me right? The next morning my (usually empty) gmail account was flooded with offers, approvals, acceptance, more applications and more loan offers. About three hundred emails total. That's also when the phone calls started. Seven or eight a day for nearly three weeks. They were all telling me that I've been approved for payday loans, and just needed a little more info so they could get that money wired to my account within twenty four hours. They all had my information. a few weeks went by with minimal phone calls, until I got the first really suspicious call. They guy on the other line, was so stereotypical, I blurted out a few mouthfuls of laughter in disbelief. His name was Alex Hendrickson. He had the thickest middle eastern accent I've ever barely understood. He told me that he represented a law firm, wouldn't tell me their name at first. He only threatened me with a lawsuit, if I didn't wire nearly two thousand dollars immediately, payment in full for the multiple payday loans I had received. I played along for a few minutes, but the I became serious when he gave me my own social, my employer, my friends. This guy was on my face book page. That's when I called him out on his scam. I told him I never accepted any payday loans. He insisted I did. while on the phone with him, I was going through my bank records on-line, transaction my transaction. Never any credits to my account that had not come from my employer. I asked him for the account number that the transaction was credited to. He refused to give it to me. Rather, continuing on about us stupid, greedy and selfish Americans. (Mr. Alex Hendrickson, said this stuff.) He hung up on me, so I called back. no answer, and a recording that was so poor English, I called back a second time to make sure I dialed the right number the first time. After I left a message, they called back within a few seconds. Mr. John Brown.
This continued back and forth for days.
They ended up leaving me alone after I threatened to have them exposed to the authorities, and have them expedited to the US for prosecution. ( I knew it was BS, but would they?) Apparently not. I never heard from them again.
I never heard from any of them again untill about three weeks ago. The same thing all over again. I ended that one quick. I told them straight up that I know it's a scam, and while I don't intend to pay them a dime, they will hear from me, minute by minute, until they can no longer hear the phone ring. And that I did. A several hour marathon, but it got the job done.
Here's a hint, if they harass you, like the did me. You know how to check your voice mail from another phone? Most people don't ever change that password. Neither did these guys. I changed the name to "This is a scam!!", and the outgoing message explained everything. I also changed their password from 1,2,3,4, to the last four of my social. I know they already had it, I wasn't worried about them getting it again. I called them back over and over until someone finally picked up the phone. I informed him that there was something wrong with their voice mail, and if they want karma to stop kicking them in the butt, to stop exploiting people. I waited, and called back about twenty minutes later. No answer. In fact, there was no ring. Instead I got a message.
"This number has been temporarily disconnected. Please hang up and try your call again at a later date. Thank you and goodbye."
I laughed so hard that I think I invented a new bodily function. It took until the next evening for their line to come back up. They had changed their password this time. When I did get through, it was the same guy I had talked to initially. He knew who I was. He remembered our conversation. He apologized and told me he would never call again. I wish I could have stopped him all the way. But hell, I'll go to the grave with that little victory.
Nothing for three weeks, and now a charge for $31.96.
I've been though the paces. Like I said, with my experience, Bryce was cake.
Liz, his supervisor, was another story. She's really good at what she does. I wish she could find employment with another company. I was still very, insanely upset. but I explained to her that I didn't authorize anything, verbal or written. She tells me that they don't need it because I filled out an application back in January. (I did not. Not for this company, of whom I've never heard.
They said I will be getting my refund in seven to ten business days. My bank will now be notifying me when anyone other than my debtors try to draft my account.
Same thing happened to me too. Called the number and apparently they are a credit tool company that you sign up for when you inquire about a Payday loan. If you don't cancel within 30 days, they charge the 31.96. I called them let them know I never took out a loan and she refunded back to my account. I still contacted my bank of course, but it was a little scary.
I received a charge from this company this morning for $31.95. When I call the number, it keeps me on hold. Filing a complaint and contacting my bank.
CALLED THIS COMPANY. DEMANDED MY REFUND. NEVER SIGN UP FOR ANYTHING WITH THIS COMPANY. I GOT A CONFIRMATION NUMBER AND MY ACCOUNT SHOULD BE CREDITED WITHIN 3-7 DAYS. I DID PUT MY BANK ON ALERT ABOUT MY ACCOUNT BEING TAMPERED WITH.
THESE PEOPLE ARE SCAMMERS!!!!!!!!! THEY SAID I SIGNED THE AGREEMENT ON MARCH 30, 2012 CANT BE A***OLES I WAS IN THE HOSPITAL. HAAAAAA
i also got this done to me this week i will call my bank too
thank you for the helpp6
just want people to know that they took the 31.96 out of my acct.
These people are CROOKS!!!!! They said I agreed to their terms on March 30, 2012. They are crazy! I have never heard of them, and never agreed to give them $36.95 I am going to file a claim against them at my credit union!!!!
Got hit with a $31.96 charge to my bank. Dont know who and why but I am filing a case with my bank. Wondering where I can go to take legal action. Open to suggestions.
Stephanie B (email@example.com)
Hey. Just got another number out of "Marcus" Mr Helpful there at Avanix. 855-779-1936, he says this is a department known as "Escalations" They are of little or no help, but at least you can speak to someone faster than than that other number.
I am also on hold for 14 minutes and counting...I also emailed them informing them that I plastered their name, phone number and email address all over social media websites, along with the fraud they were pulling with people. I sure do hate a coward.It is some type of lender sompany, that says I have an acct with them that is 30 days old?? WTH?!?! This is crazy. So glad I turned them into my bank for fraud!
So, I also had a weird transaction from avanix! I called the number someone else posted earlier and they said they were going to refund the money.
It was actually a strange phone call, because they seemed to know exactly who I was from my phone number, but they did say they would refund my money. Guess I'll post again in 3-5 dad and let everyone know if the money actually made it back into my account.
File a complaint with your bank and the Consumer Protection Agency in your state, they are part of the Attorney General's office.
Also file a complaint with the Nevada Attorney Generals office 775 688-1818.
i got that fraudulent deduction from my bank account today too $31.96. what should i do? can somebody help me.
I did not get a call from them, however, they attempted to withdraw $31.96 from my bank account. Who are these people...I have never heard of them!
I didn't get any calls but Avanix is attempting to take 31.96 from my checking on 04/23. It's still in a pending status so the bank can't do anything it until it clears. I've called Avanix at 1-855-771-7075. It's taken me 15 minutes to get a person. She said that at some time in the past I went on-line to look for a loan and as part of the loan process somewhere buried in the documents it says that I agreed to pay 31.96 for the services of their financial specialist. Right away she offered to refund the money. I told her I wanted it back in my account by today but she said it'll take 7-10 business days. I guess now I'll just have to wait and see. I'm going to my bank as soon as it clears to file an avidavit so that it's on record I did not authorize this amount to come from my account.
The same thing happened to me. On 4/13/12 they deposited $0.03 into my acct and on 04/30/12 they withdrew $31.96. I called my bank and have to fill out an afidavit and get it notorized and sent back. I'm on the phone as we speak waiting for someone from Avanix to answer. I think I will call my bank and see if there is anyway that we can close this acct and open another acct so that they cannot get into my acct again. This is definitely fraud!!!
Marites of seattle
It happened to me too, i did not call that company right away besause i was out of the country, thy took firast 04. cent that fine but the next 2 days they took again 31.95 to my account in couse me an overdraft. But I will call them and my bank of america tomorrow to file the disputer amount
just had 3 cents deposited , then 31.96 taken have no idea who they are.
They did the same thing to me.....I filed a dispute with my bank....they are sending me a affidavit to sign which I will be forwarding to my local police department as well as an attorny and the bbb.....I will be printing out all information I can find online regarding this company including this Web page....they are defrauding too many people and we all cant be lying about the same issue.cyber crime is illegal and I intend to make this company be held accountable for their crimes!!!!!!!!!!!!!!!
anyone contacted a lawyer yet i am gonna try monday will let u know
Someone from this place took money from my checking account. I want my money back now now now now