Just FYI - when I googled "877 902 4804" (not 4805), this showed up in search engine.  I thought it might be a fraud. I called Bank directly and they verified 4804 as valid.  Not sure if 4805 is valid and there are in fact VISA scams similar to the ones listed above. (see snopes).  I would call your bank directly etc at the number on the back of card (do not redial the one on phone) and connect with fraud/lost/stolen etc dept to check status.

Same thing happened to me..no phone call.  I never heard of this company but they issued their own check on my account for $337.83.  My bank says it is too late for "Stop Payment".  The money was sent to a bank acct #976570119 but the bank can't give an address or bank name.  This is purely criminal.  We filed a police report charging fraud but have no results yet.

Same thing happened to me...no phone call but a deduction of $338.57? Bank is investigating.

The same thing just happened to me for the same
amount I called my bank and they are investigating

I actually had an unauthorized debit to my bank acct today.  The payee is  T.Aiken Products.  when I called the number I get an automated system that advises you are now being transferred to the voicemail of AS SEEN ON TV.  It appears as a legitimate check with the exception of I am currently assigned in Germany and they are using a stateside address, I have never used as a residence nor do I know anyone at the address.  I recently had an issue with a company DONERIGHT, LLC where they have been debiting my acct for 24.95 since June, (866-945-5081), when I called in July they agreed to stop debiting my account and issue of refund, I called again in Sep as they had not stopped the deductions.  Again they agreed to stop the deductions and issue a refund but only for one month.  I advised I would be contacting the BBB of Southern Nevada, FTC and FBI and the next thing you know I get hit with a $338.59 debit from what appears to be a different fraudulent company.  I honestly beleive this all began when I accpeted a payday loan via the internet, in Sep11 from CASHNET USA.  NEVER, NEVER, NEVER DO THAT OR USE THIS COMPANY.  One month after I made payment on the loan I received calls advising I hadn't paid.  They were threatenting to come to my job until they realized I was in Germany...the calls stopped.  9 months later I'm dealing with DONERIGHT, LLC now this T. AiKen Products.  It's amazing and unfortunate how people obtain your information and are able to process fraudulent debits

As some have reported, it's the Fraud Security number for the company that partners with Desert Schools.  Desert Schools is an FCU based in Arizona.  I have an account with Desert Schools and that number's the one printed on the back of my Visa card.

They called me because they caught a fraudulent transaction.  I guess the system works.
If you're not comfortable talking thru the automated system, you can talk to an operator or you will be connected to an operator anyway if you need to dispute the charges described on your visa.

If you have received a call and don't even have an account with DS, it's likely because the phone number in their system had not been updated.  It happens.  People get a new number and don't update it with their bank.  Chances are you just inherited someone else number.

Hope this helps.

This number called and left a recording that they were the fraud branch of Desert Schools. I looked on my account and there is nothing weird going on so I'm assuming this is just a scam.

this number is calling me every hour and a half and i don't have a desert schools account. i let it go to voice mail and there is never any message.

i received a phone call this morning from 800 902-4805.  i was hesitant at first because it said that it was 'fraud prevention on behalf of Desert School Federal Credit Union" but all security questions being asked were automated.  I called the number on the back of my card and that was the branch number, it was closed.  So, I went to desertschools.org and looked under 'contact us'.  I found the number the number 1-800-902-4805 and it was listed as 'Fraud prevention'.  Rather than answering question with the automated system, i hit '0' and talked to a customer representative.  She happened to have an accent but most do these days.  I did give her the answers to the security question because i got the number from the legitimate website.  She did have other information about me that was specific to me also. So..  Anyway.

There was a fraudulent charge placed on my card on 10/22 for $105.64.  It was made from Walmart.  I asked how they knew it was fraudulent, because I was curious how it got flagged, and they said it was made in Greensboro, N.C.  Although they did close the card account number, the transaction had gone through and I have to make a call tomorrow on Monday to make a claim on the charge and to get a new card.

IT WAS A LEGITIMATE NUMBER..  if you are not sure, go to your desertschools.org online banking page and verify under 'contact us'.  But, don't just trust me, do your own research.  Or, if it's a weekday, just call your branch.  But, it was definitely LEGIT.

What made it uncomfortable to me was that when I called the number back and it said "fraud prevention" everything else was automated.  I thought that was weird for a Fraud call.  But, it was..

Hope this helps everyone.  Don't worry, Desert Schools will reimburse you for your claim even if it went though and/or didn't show up on your card.

Preventing Text Phishing and Telephone Fraud

The Arizona Office of the Attorney General encourages you to be wary of text phishing (SMS messaging) scams. In addition, there have been recent reports of telephone fraud related to ATM and debit cards. Desert Schools urges you to be vigilant about how and to whom you provide personal information.

What might criminals ask for?
There are many potential scams; however, the latest text phishing and telephone fraud attempts instruct individuals to call a phone number they receive via email or cell phone text message. They are then told to enter their full credit or debit card number and PIN. Under no circumstances, should you do so.

What phone numbers are valid for our members to call and verify transactions?
Visa Fraud Protection (Falcon) at (877) 902-4805 and Desert Schools at (602) 433-7000 or (800) 456-9171 are the only valid numbers for our members to call and verify transactions.

What is Desert Schools doing to protect me?
We use multiple internal, layered security protections, as well as Visa Fraud Monitoring and Verified by Visa, to minimize risk to our members. However, your best defense is you?do not give out any personal information unless you are sure of the party and purpose.

What can I do to protect myself?
There are a few important things you can do to safeguard against text phishing and telephone fraud:

   * Monitor your accounts for unusual activity
   * Check your credit reports at annualcreditreport.com (consumers get one free credit report each year)
   * Immediately contact Desert Schools if you notice any unauthorized activity on your account
   * Keep your card secure and in your possession
   * Keep your PIN confidential

Access our "Protecting Yourself from Identity Theft" guide from our Money Matters Series.

What do I do if there is fraud on my account?
If you have unauthorized transactions on your account, please complete the appropriate fraud documentation immediately at any branch. If you are out of state, you may call (800) 456-9171 to have the necessary forms mailed to you.

Remember, Desert Schools will never email or text you to verify sensitive data or account information.

They asked me for all this personal information, odd.

This number is for Visa Card Protection Services, they usually want you to verify certain transactions made on your visa card to make sure they are legit.  You should only get called if "non-normal" transactions are occuring on your card, some sort of computer program will red flag cards based on history of use.

This is a LEGIT number for Desert Schools Fraud Prevention. I got 4 calls from them this morning, and called them back. I verified my birthday and the zip code (ONLY) for my billing address, and was informed that a transaction of 41.00 was denied for suspicion of fraud. Considering my card is in my wallet, IN FLORIDA with me, and has not been used ONCE in 2011, I was very happy to get this call.

People need to stop being so paranoid and quick to call "scam" on people trying to HELP THEM.

This is a LEGIT number for Desert Schools Fraud Prevention. I got 4 calls from them this morning, and called them back. I verified my birthday and the zip code (ONLY) for my billing address, and was informed that a transaction of 41.00 was denied for suspicion of fraud. Considering my card is in my wallet, IN FLORIDA with me, and has not been used ONCE in 2011, I was very happy to get this call.

People need to stop being so paranoid and quick to call "scam" on people trying to HELP THEM.

This is a legit call.  I called DesertSchools and they routed me back to this number.  Turns out several purchases were made on my card (not by me) that was flagged by the Visa Fraud Prevention.  As a result the charges were not accepted and I received a new card.

This IS a real VISA fraud Prevention Number. The credit union I use, Dersert Schools uses this service. The number cane be found on dsfcu web site (https://www.deserschools.org) "contact us" list.  I don't know if they serve other banks or not.

I also opt'ed for "pressing ) to speak to a rep" rather than entering my account #.  Actully, all they wanted was the case number left on the answering machine, but the machine didn't get it. Then they asked for thr phone number that was called, and then could tell me why they called.

Thanks for mentioning Dersert Schools.  I do have accounts there and this is the VISA Fraud Protection service they use. The number came be found on
dsfcu web site "contact us".  I don't know if they serve other banks or not.

Got a call.. and almost was dumb enough to give out my information after seeing the bogus website associated with the 877-902-4805.. I thought better and called VISA directly.. THIS IS most definately a SCAM!!!!   XXXXin Criminals!!!!!

I got called, and I DON'T have a Visa card.

Kim it is not a scam, this is the VISA fraud hotline

This number IS on the back of my VISA card as the fraud number. It doesn't get more official than that. I hv no explanation for ppl who don't hv an acct with them... maybe calling the number & discussing it would help to resolve that problem.

Got some calls from this number too, figured its legit it happened a few min after a large Christmas purchase but didnt trust the info here so did some research online. Check out https://www.desertschools.org/templates/product/baseproduct.aspx?id=3378 this number is listed near the bottom explaining that desert schools partners with visa fraud prevention or w/e.  Decide for yourself.

If you cant find the paragraph explaining their relationship hold Ctrl+F to open up the find command and search for the number on the page.

Maybe cuz you ARE the scam artist of this number calling everyone. I too got a few calls saying it was from desert schools about my acct. Well, I DONT have a desert schools acct. Why don't you just get a real job instead.

This number called me multiple times during the day, they were calling about a Desert Schools Credit card, that i don't even have!

This is a LEGIT number.
Add it to your address book for when you travel suddenly.
Or when a gas pump rejects your transaction ... 3 times. :-)

I got a call today from this number too.  All I had to do was hit 0 for the operator and they asked for the phone number (no CC#) and then asked us to verify information such as addresses, etc.  Definately a safe number.

They need to change their into message. Don't put in the numbers - instead hit 0 to talk to one of the representatives. They are the valid VISA fraud department.

Whew!  This is a LEGITMATE number.  The call was for my son's card and it is the correct number for our bank's VISA Fraud Prevention Services.  Please disregard the previous posting from me2.
(blush)

Voice message left had my VISA provider correct (SCARY!) but the last four digits incorrect.  The message said there were transactions they wanted to verify and that they were VISA Fraud Prvention Services.  I didn't call back their number but called the 800 number on my statement instead.  Glad I found this posting and followed my gut questioning the call.

7/28/08:  received call asking for personal credit card information and expiration date.  No indication of the person calling...this is a scam!