they took 18.96 out of my checking without me ever knowing they even existed!!!!!!!!!!!!!!!! i found their # on my checking summary.

The same is happening with me. First they charged me 7.95 an dthen 15.97 in Nov,13. I go to the bank they cancelled my ATM. this problem still going on. Can any one help me what to do.

thank you im going thru this right now and it is so frustrating trying to get this straight.

Update:  After spending most of the afternoon to protect my MOM's check book from being stripped by Solutions for Sure; THERE WILL BE A SOLUTION FOR SURE!  After many calls to the number given to me from the bank with only "All lines are busy, our hours are 10 a.m. - 6 p.m. EST, leave a message & we will call back later, followed by sorry, no more room to record new messages"!  Not even a "lines are busy now, please hold & the next available operator will answer...".  While dealing with this fiasco, & many calls in, did make contact with an Andy Reynolds who "checked" my MOM's account and claimed the two charges (one on 10/22 & the one yesterday the Bank told me about today when calling to dispute the previous) were installment charges (3 - 4 MONTHS WORTH) for a 'READER'S DIGEST SUBSCRIPTION"! First usually installment payments are usually the same, not increasing the second month & only to 'fish' to see how much more t(he)y can scam the next month; WORSE, MY MOM DOES NOT HAVE A READER'S DIGEST SUBSCRIPTION!  When I asked about the varying payment - - no response, then asked if he was still there & said "swear to GOD my MOM does not have a subscription to Reader's Digest" I was hung up on immediately & have not been able to get through since.

Messed with the wrong person; will be seeking interstate banking fraud, internet fraud (as MOM has no service or access, ATM or Debit card thus no reason for a "WEB" charge), etc. charges; filed dispute resolution form already with the bank; copies will be going to the County Sheriff's Office & A.G.'s Office as soon as the bank says do it unless they do it in lieu of me which I gave them permission.  

OUCH!  I handle my MOM's checking accounts; got her statements yesterday to balance.  A 'WEBPAYMENT" deduction appeared that I did not recognize, calling the bank appears they hit her again yesterday.  The first for $16.95, yesterday's $21.95 & probably next month would be even more except there is a block on the account from them now .  From the bank it appears they are Nebraska Tribal Entity / Solutions for Sure(?).  I'm doing further investigation & will call them on the number the Bank gave for contract before filing dispute resolution & filing a complaint with the A.G.'s office to follow up for Interstate fraud.  Only other choice will be close out her accounts before they strip her!  We are not sure how they got MOM's information as she has not internet capabilities.    

You need to take the death certificate and go down to the bank and dispute the charges. Then close the account or make the appropriate arrangements for it to be closed.

Meanwhile, file fraud complaints with the local PD, and if you have enough info, the ftc as well.
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/

my mother in law died in May and there was a charge of $12.00 on her bank statement the phone was cancelled in June so how in the SAM HILL did they get into her bank account?

Was charged $15.21 Banking service closed for the weekend.  I have notified on telephone and by email.

The same thing has happened to me.

these people at this number went into my checking account and used my account without me knowing. My bank got right into this investigation.