972-403-3277
TX, US
 | BOYCOTT VERIZON WIRELESS PLANO STORE 2013-07-20 12:37:10 Unknown |
Trey / Black Manager Guy / Verizon Wireless / 2101 Preston Rd Plano Tx
972-403-3277 Trey, the manager, is capable of assaulting someone. He is capable of manipulating the situation to get your flustered and is totally out of control. He rushes out from behind the counter and comes at you and his employees will follow his suit. Your family is not safe here at this store.
Look at the other reviews. There is a pattern of abuse, unprofessionalism and hatred here.
I have used Virgin Mobile now for the last ten years and recently being married, my wife finally talked me into switching to Verizon Wireless on her plan around June 2013. I had just changed my number while I was still with Virgin and it belonged to Philip Green as all the calls from everyone under the sun were to this guy including texts out of the blue. I dealt with it and now know why this situation I am about to explain happened.
Yesterday, 7-19-13, my wife wants to meet me at 2101 Preston Rd Verizon store, so she can switch phones and cancel my problematic number. She was trying to activate her nice phone and ipad while I walked around the store for five minutes. I checked out the little ispeaker they had, but notice my wife is being talked down to by the manager she is working with Trey. I notice he is smurking at her, half a** smiling like he knows but she does not on what the problem is. Trey has no clue as my wife tries again and again to tell him something simple. I finally walk over and ask, what is it she can not get done if the other store in Lewisville Tx has done this for her before. I notice Trey is only looking away at the floor, doing nothing, smurking at my wife and laughing under his breath. I said, look, she is only looking for you to hear her point and you keep laughing and smurking and it is obviously your body language is one of not wanting to be professional or to simply try and solve the simple problem. I point this out to him and he just wants to argue immediately and immediately I am telling my wife, let?s go. This whole time I am telling my wife, while turning my body with obvious signs of leaving and taking her with me, and while saying to him, no I do not want you helping my wife anymore, telling him now that he is rude, unprofessional and repeat, you are not going to help my wife, and again, our bodies are pointed to leave this rat hole. Trey finally has me ticked and I must have said something he did not like and he busts out from behind the counter with his hand pointed to the door stating ?get out of my store?, his store, lol, as I am already going that way and am making it loud and clear with my body position, that we are leaving. That was our intent from the moment he was rude and a jerk. He was glorifying himself by asking me to leave when that is what we were doing. While he is busting his move around the counter, like he was going to come after me, I stated to him, you better not come near me, he turns and almost immediately this girl automatically has his back and also walks over to escort me out, as I am already doing because of the rude, unprofessionalism and now taking a protective mode as these idiots have both come at me. This godlike atmosphere to kick someone out for pointing out how rude, unprofessional and unknowledgeable they are, and if a slip of an ugly word due to their manipulation and pure nastyness that incited this situation in the first place, so here I am leaving on my own accord and I say again immediately at his first sign he was going to be a rude jerk and in 6 seconds I am out the door. I notice Trey yapping at my wife still in the store as I get in my car. Amazed, disgusted and not believing this maniac Trey is actually still yapping at my wife.
My wife finally comes out of the store a couple of minutes later and tells me what they said.
It seems Verizon Wireless is recording calls as they state to my wife, they have recorded the content as well and say they have me recorded cussing out someone. Only problem, this was not my number til recently and it was with Virgin that I got this number and have only switched to Verizon, as my wife well knows, in the last two months. I now know why he was smurking at my wife, unwilling to help her is because he was pre dispositioned on information that did not correlate to us.
Bottom line. After reading the reviews, this company is out of control. Verizon is recording calls and keeping the content and using it against you, even if it is not you.
They are failing to take into account that people are changing their phone numbers and not all activity on a certain phone is yours. Yet this is what happened to me, simple nice day, nice visit to Verizon Wireless only to be turned into a living hell at this visit.
TREY, the manager here AT VERIZON WIRELESS IS CLAIMING THIS IS ?HIS? STORE.
Do not take your family here, they are ruthless and can attack you from around the counter at any moment and all from using unverified information.
BOYCOTT VERIZON WIRELESS.
BOYCOTT PLANO VERIZON AT 2101 PRESTON RD
972-403-3277 Trey, the manager, is capable of assaulting someone. He is capable of manipulating the situation to get your flustered and is totally out of control. He rushes out from behind the counter and comes at you and his employees will follow his suit. Your family is not safe here at this store.
Look at the other reviews. There is a pattern of abuse, unprofessionalism and hatred here.
I have used Virgin Mobile now for the last ten years and recently being married, my wife finally talked me into switching to Verizon Wireless on her plan around June 2013. I had just changed my number while I was still with Virgin and it belonged to Philip Green as all the calls from everyone under the sun were to this guy including texts out of the blue. I dealt with it and now know why this situation I am about to explain happened.
Yesterday, 7-19-13, my wife wants to meet me at 2101 Preston Rd Verizon store, so she can switch phones and cancel my problematic number. She was trying to activate her nice phone and ipad while I walked around the store for five minutes. I checked out the little ispeaker they had, but notice my wife is being talked down to by the manager she is working with Trey. I notice he is smurking at her, half a** smiling like he knows but she does not on what the problem is. Trey has no clue as my wife tries again and again to tell him something simple. I finally walk over and ask, what is it she can not get done if the other store in Lewisville Tx has done this for her before. I notice Trey is only looking away at the floor, doing nothing, smurking at my wife and laughing under his breath. I said, look, she is only looking for you to hear her point and you keep laughing and smurking and it is obviously your body language is one of not wanting to be professional or to simply try and solve the simple problem. I point this out to him and he just wants to argue immediately and immediately I am telling my wife, let?s go. This whole time I am telling my wife, while turning my body with obvious signs of leaving and taking her with me, and while saying to him, no I do not want you helping my wife anymore, telling him now that he is rude, unprofessional and repeat, you are not going to help my wife, and again, our bodies are pointed to leave this rat hole. Trey finally has me ticked and I must have said something he did not like and he busts out from behind the counter with his hand pointed to the door stating ?get out of my store?, his store, lol, as I am already going that way and am making it loud and clear with my body position, that we are leaving. That was our intent from the moment he was rude and a jerk. He was glorifying himself by asking me to leave when that is what we were doing. While he is busting his move around the counter, like he was going to come after me, I stated to him, you better not come near me, he turns and almost immediately this girl automatically has his back and also walks over to escort me out, as I am already doing because of the rude, unprofessionalism and now taking a protective mode as these idiots have both come at me. This godlike atmosphere to kick someone out for pointing out how rude, unprofessional and unknowledgeable they are, and if a slip of an ugly word due to their manipulation and pure nastyness that incited this situation in the first place, so here I am leaving on my own accord and I say again immediately at his first sign he was going to be a rude jerk and in 6 seconds I am out the door. I notice Trey yapping at my wife still in the store as I get in my car. Amazed, disgusted and not believing this maniac Trey is actually still yapping at my wife.
My wife finally comes out of the store a couple of minutes later and tells me what they said.
It seems Verizon Wireless is recording calls as they state to my wife, they have recorded the content as well and say they have me recorded cussing out someone. Only problem, this was not my number til recently and it was with Virgin that I got this number and have only switched to Verizon, as my wife well knows, in the last two months. I now know why he was smurking at my wife, unwilling to help her is because he was pre dispositioned on information that did not correlate to us.
Bottom line. After reading the reviews, this company is out of control. Verizon is recording calls and keeping the content and using it against you, even if it is not you.
They are failing to take into account that people are changing their phone numbers and not all activity on a certain phone is yours. Yet this is what happened to me, simple nice day, nice visit to Verizon Wireless only to be turned into a living hell at this visit.
TREY, the manager here AT VERIZON WIRELESS IS CLAIMING THIS IS ?HIS? STORE.
Do not take your family here, they are ruthless and can attack you from around the counter at any moment and all from using unverified information.
BOYCOTT VERIZON WIRELESS.
BOYCOTT PLANO VERIZON AT 2101 PRESTON RD
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